Cannot say enough about Susan and Sharon and the amazing customer service I received at Royal…read moreHumminbord! My wedding bands (designed by Susan and Sharon) years ago, needed cleaning and to be shown a little love and minor repairs due to weight lose and me being hard on my jewelry! I shared that I was wanting to revamp my gorgeous rings! These ladies listened to what I had envisioned and in no time a creation of that vision was a reality! I couldn't be more pleased with my spectacular new wedding ring! Whether it is for your engagement and wedding ring or just because you love her and she deserves something as unique as your lady is...go see Susan and let her help create your special piece! The diamonds are exquisite and the prices are fair! Once you have shopped with Royal Hummingbird, you will NEVER have a reason to shop elsewhere for your fine jewelry needs!

I went in today and cannot tell you how much of a help everyone was. I had a limited price range…read moreand they still found me exactly what I was looking for! Would definitely recommend, tip top service and the young man interning there was very easy to look at if you know what I mean

My husband and I have owned and operated a small business here in Lubbock for the past 25 years…read more We've learned during this time that it's impossible to know everything, and to hire the best in the industry when it comes to getting advice. Nick Mears of Caprock Business Consulting has been amazing to work with. He has a keen financial mind and a great business sense. He quickly provided us with the in depth information we needed, and explained it to us in way that we could understand and put to immediate use. He did all of this at what we considered a very fair price. We look forward to working with Nick for years to come.

I just had some ring engraving done....Teresa helped me and discussed the job with me. I just…read morepicked it up. I am thrilled !!! Really, I had checked all over town. Some engravers can work on the outside of rings. Others can only work inside the ring. And I'm not criticizing anyone!! I understand that different craftsmen have their specialties!! But Thacker did the complete custom engraving, and I love the result!!.....and I felt the price was fair. If I have any jewelry repair, or custom need, I will definitely go back to Thacker ( & hopefully be able to connect with Teresa!!)

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

Quick, friendly and professional! No wait, reasonable price for watch link sizing! Easy parking in…read morea shopping center!

I took 3 rings to get resized thinking about 30dollars a piece. The man never told me the total…read moreprice just said it would take 2 hours. I went back and he told me 500.00. I told him all 3rings together were no that price. They each had cubic zirconia and I assume he thought they were diamonds and I would pay. I told him no and he kept knocking 50.00 each time he knocked it down. I still paid more than all 3rings were worth. Do not go without getting an estimate from at least 2other stores. I WOULD NOT RECOMMEND GOING BACK. I WILL NOT BE BACK......

I've gone in twice to have my battery replaced and links taken out of my watch. They were very…read morehelpful and professional. I will definitely use them in the future.

I wanted 2 months to write this (I meant to after a week) to make sure it really worked. It's just…read morea cheap battery watch but it sat around a few years not working. Finally took it to them to change the battery. Within a few mins., he said it was done. Paid the very cheap fee of only $10, saw that it was clicking away and said thank you and left. But that's not all he did, he set the time, the day and the date ALL CORRECTLY. It's easy to do, I get that, but would have taken me too much time to figure it out that's I wouldn't have. That was all very worth the $10. I'll go back anytime. Watch repair.

Some of the best Customer Service I've experienced in years! I chose my beautiful Marquis…read moreengagement ring with the diamond jewelry report fromGSI! It's absolutely gorgeous! They have some of the BEST prices and really good discounts on most items! I definitely recommend them for any repair stuff as well. They have an in house Jeweler! They also offer SAME DAY if you go early enough and talk to Daniel! Other jewelry stores send it off and takes 2-3 weeks. Go see these guys!

I am THRILLED with the ring Treasures made for me. I had picked out the setting with a different…read morejeweler, but they weren't willing to make the ring for less than $1,000. I didn't want to spend that much. The Treasures salesman took a look at the ring, mentioned that they could do it in sterling silver (which the other jeweler didn't mention), so I paid extra for a rhodium dip so it wouldn't tarnish. He beat the other jewelers price by half! Also, I have skinny fingers and slightly fat knuckles, which I knew, and they put a sizer on it for free. They told me if it felt too loose, to bring it back and they'd resize it for free (even though they made me exactly what I asked for). I am very happy with my experience.

I recently mailed in two of my rings I purchased at the San Antonio store years ago and Susan and…read moreher staff did an absolutely wonderful job repairing my rings!! I was so excited to get them back from still the same Diamontrigue. My original wedding ring is over 20 years old and I got it back and wow it looked brand new! Fabulous work I just wished they weren't so far away!

Sharon ans Susan are amazing if you looked up Great customer services Sharon picture would pop up…read more Susan is a very amazing and talented Jewelrier whatever you dream up she can design it for you. I own many of their pieces and they are beautiful I have been a customer for many many years.

Charles was professional, knowledgeable, and incredibly kind. He quickly diagnosed the issue, had…read morethe right solution, and made sure everything was installed correctly before he left. It's rare to find someone so dedicated to providing excellent customer service, especially after normal business hours. If you're looking for someone reliable, honest, and willing to go the extra mile, Charles is the person to call. Thank you for the outstanding service!