If I could give zero stars I would. I took my son to this place once. I had signed him up through a school offer and for 50 dollars, he received a month trial. On the first (and only visit), a man had me sign a $170/month contract for the next year. During this time my son was throwing a fit wanting to get a sword and leave, my husband was not with me, and I had no money or checkbook on me. I told the man I wanted to talk with my husband about it, he replied that the offer was only good for that night. (Okay well why did I sign him up for the one month trial, to only have one day trying it?!?) I then told him I had no money or checkbook. He told me all he needed was my account number. So feeling pressured and stressed out I gave him my account number and signed his paper. Well, my son only wanted the sword and outfit, and we have NEVER gone back, yet they still charged me $170 out of my bank account 3 months LATER!! I called to complain and ask why they would charge me without follow up contact on why I never came back!? They responded saying that they tried to call once or twice. Which my phone showed no record of that. They also said the only way to get out of my contract would be to sign a 90 day notice, in which I would have to pay the $170 for those 3 months. When asked to speak to someone higher, they gave me some out of state number and a wrong name at first, and I have not been able to get in contact with that person ever since.... I just can't see how they can justify charging someone $220 total for one visit, and no follow up. I also would like to know why in the world I was even being shown or told about a contract on my FIRST trial visit. You didn't even give my family time to TRY this place out before making sure you collected our money. VERY DISAPPOINTED in their service, and the way they handled things. you lost my future business, My son was just too young to be committed to something like this, I'm sure he will be more interested in the future and we will put him in training, it just won't be yours. You might want to handle your business honestly next time.
**UPDATE have been charged a total $390 and still unable to reach an actual person that can help me! read more