Located in a small strip mall, this location has a huge parking lot and is easily accessible in…read morecentral Longmont. I entered the building looking for a holiday gift. Both employees were busy, but I received no acknowledgement. I found what I needed, I think. After they finished with their customer, I was able to make my purchase and the clerk was very friendly. There is a huge selection of both acoustic and electric guitars. If you are a Van Halen fan, you will see a lot of flying V's!

I had a guitar set up with these guys, and the setup was actually great so no complaint with that!…read moreHowever, they said they would contact me when it was finished which did not happen, and I wound up having to call them to find out it was done. Wouldn't have been any big deal except the interaction on the phone asking the tech about it felt defensive, like he felt I was accusing him, which I wasn't. Then I got to the store and asked the guy at checkout and got the same feeling. Like my statement about not getting a text was an unreasonable point. Anyway, an awkward interaction, BUT I got it, and all is good. I think it's best when dealing with customers to just try hard to assume best intentions. I somehow ended up feeling defensive by just commenting that I didn't get a text. Like "why didn't I get a text?" That's innocent, right? I think so. In their position I would have said "I'm really sorry about that. We sent a text, and it didn't go through. I hope it wasn't too much inconvenience." Boom, done. Anyway, this all seems so silly as I'm saying it, but it's honestly annoying to feel like I'm a problem when I don't think I did anything wrong. There are a lot of options out there, and customer service is quite important to me. In fact, I'd spend more for it. It's a niggle, but its important to me to feel welcomed.

I recently bought a piano from Mike and the whole experience was perfect! He is easy to work with,…read moreand he made it so enjoyable. No pressure, and just great communication and support. The price was more than reasonable for the piano and delivery - and he also took my old piano that wasn't in good shape. Make sure if you are in the market for a piano you do yourself a favor and work with Mike!

If you're in the market to buy a quality used piano, Mike is your dude! His process makes so much…read moresense... He only buys specific brands, and only in this region, so you know you're getting a good piano. (We ended up with an upright Yamaha - great price point, and sounds/plays beautifully.) Mike makes purchasing a piano headache-free... he lets you go to his studio (uprights are in Fort Collins; grands are in Windsor) and play several different pianos that are in stock - with zero time constraints or any hint of sales pressure. He'll play for you, offer advice if you want it, is happy to show you the guts and/or imperfections of the piano. BEST PART: delivery and first tuning are included. His prices are fair - on par with what we found online for the same model. (But who wants to mess with that?) It was an extremely easy, pleasant experience from start to finish. We're very happy with our new [lovingly used] piano!

We met Ms. Kayla at the Honey Festival and she seemed like a really good fit for my daughter to…read morestart taking piano lessons. My daughter LOVES it. Ms. Kayla comes to our house. She is fun and professional. We HIGHLY recommend Ms. Kayla as a music teacher.

Called to ask about equipment and amplifiers to play certain types of music. The woman who answered…read morethe phone wasn't knowledgeable about that and tried to end the conversation there. I had to make a visit to the store and follow up with another employee. The store is small and cramped. Had a moldy smell to it. I ended up going to the guitar store down the ways on main st and it was a night and day difference. Great customer service with a clean, bright store.

Couldn't be more satisfied with my Eastman E20SS bought this week from Jensen's Guitars. Don and…read morehis team were phenomenal to work with, and I'll definitely be a frequent customer.

Boomer music is phenomenal!!! I have been going here for a little over 1 year for all my tenor sax…read moregear. The staff is incredible and kind, I have never once felt like they were trying to upsell me or profit off me, they only care about you getting the gear that is right for you. The manager is incredible and was more than fair with me when I was purchasing a new mouthpiece that had the price marked incorrectly. He honored the price on the floor, I hope he knows how much of a profound impact that had on me. I'm a broke young adult who just wants to play and he made my whole year by being an honorable and understanding individual. The selection is wonderful they have something for everyone here!!! Thank you so much Boomer music, you all are truly a class act and wonderful team, I look forward to many more years shopping here!!!

Brought my sax in to fix a leak and they scratched the bell. Tried to claim it added character…read more When I asked what they were going to do they said I needed to pay for the repair before I could talk to a manager. I refused. I ended up talking to the manager, the owner, and the head of the repairs. Each one said there was nothing they could do. I told them I wasn't going to pay for them marring my sax. They finally waved the fee after 3 visits and about 2 hours in the store. FYI: I took the sax to another repair place and found out that Boomer had not even fixed the leak. (Edit to address Boomer's response) The Business Owner's reply shows exactly the horrible service that you will receive at Boomer's. Nothing in the reply is true. Just lies and abusive remarks towards me just like during my extended attempts to get them to repair the damage they did to my sax. The manager seems to think it's fine for their shop to damage a customer's instrument, not fix it, and still get paid for a tune up that never happened. "he requested his work be done ahead of the estimated time frame and was accommodated by the technician" - This is a lie. I never requested the repair be done ahead of schedule. The tech said he would get right on it and then he let it sit on his bench. My repair was NEVER pushed ahead. But please prove me wrong and post the date that the sax was dropped of and the date that it was returned to me. Everyone will see that I did not receive any accommodation. "occurred exactly during the technician's lunch break even though the customer had been made aware that the technician would not be on site." This is another lie since I went to pick up my sax on Saturday and the tech was not there. On my subsequent visit the tech was in the store and even on the floor but refused to speak to me. "He was VERY unhappy and offered no reasonable solution for the situation." I was very unhappy but I asked for the store to repair the damage. They refused citing that it would cost too much. I was the one that stated I would drop the demand if they waved the fee, not them. "the repair had been completed as requested" 4th lie. The sax still leaked quite a bit and I had to take it to Longmont to get the work done correctly. "The customer has not returned to the store since 2022" - This is the only true thing the Business Owner has said. This was the single worst customer service failure I have ever experienced in my life. I will NEVER use Boomer for sales or service. I will drive 40 miles to Greeley or Longmont for professional work. As for why I chose now to add this review, well it's because I saw another truthful and very negative review of Boomer and I wanted to let those potential customers know that exactly how bad their service could be.

Lara facilitated a drum circle for a group of friends and co-workers. It was a wonderful…read moreexperience and something that I think would benefit people who suffer from stress or simply need a little fun "me" time. It is very centering and calming and it doesn't require any knowledge of music or how to keep rhythm. Highly recommend Lara and Smiling Circles!

I highly recommend Sax Alley family owned and run music store in Loveland, CO. Roy and Mendy…read moreSurgeon are a remarkable married team who truly strive to meet family musical needs. They provide the best possible service my family had about saxophones in ten years when my youngest child began playing. They care deeply about customers and helping people of all ages is their passion. Our family and friends in Boulder recommended this awesome music store. Roy provides outstanding service as he meticulously makes certain the saxophones are perfect for customers. Mendy is extremely organized with billing and shipping. They make a perfect team to fulfill people's dreams. Our four older children played different instruments and for twenty years, we always got their instruments at Hensons Music Center, another family run music store in Camarillo and Oxnard, CA. However, when our youngest fifth child decided he wanted to play tenor sax, it was a new world for us searching for a music store who specialized in high quality sax instruments. We looked tirelessly. It is amazing how our family searched for months and endured emotional and financial trials and finally heard about Sax Alley who goes above and beyond to deliver name brand quality instruments children at a certain level need to progress with more advanced skills. They want children and adults to grow in their skill and passion of music. it is not just a job for them. Selling saxophones to families is their passion. That's why customers keep returning to these caring sax experts at Sax Alley. Roy and Mendy are great listeners who never tried to sell us a different sax than one we truly wanted. They care deeply about families. It is worth a long drive or to have your perfect sax shipped to you from this excellent store. These owners provide friendly, professional, and knowledgeable service with high quality saxophones. if you or a loved family member play any type of sax, Roy and Mendy at Sax Alley in Loveland, CO are the perfect people and Sax Alley is the perfect music store for you. They run their family music store with pride. They are thorough in everything they do and they spend as much time as customers need to find exactly what is best for them. I highly suggest you visit or call this warm family music store! This couple changed our lives. We have not been so happy since one of our children died. Thank Roy and Mendy for bringing joy back into our family. Don't waste your time going to any other music store in CO or another state as we unfortunately did. Go to Sax Alley as fast as you can. We only wish we heard about this sax store sooner! We're telling everyone we know in the band community what outstanding service Roy and Mendy provide at Sax Alley in Loveland, CO. They shipped us our Yamaha Tenor Sax, YTS 480 in mint condition to CA for a good competitive price. Our youngest son loves his almost new tenor sax. Our family can't wait to stop in at Sax Alley. You will love their friendly, authentic nature and excellent service. They truly are the experts when it comes to saxophones!

We went to sax alley to try a few mouthpieces…read more We were welcome by Jack. Jack is extremely knowledgeable and very friendly. We told him our price range. He gave us his best recommendations for dark and bright sounds. He let us try the mouthpieces as long as we needed. My son fell in love with a vandooren mouthpiece and we bought it The price for the mouthpiece was competitive with what you can find on the web. We came for the mouthpieces but they also have an impressive of saxophones. It was definitely worth the trip to the sax alley. I recommend this shop.

Our daughter has been taking lessons at Loveland Academy of Music for over a year and her…read moreexcitement and growth have grown exponentially! She takes guitar and voice lessons and dreams of being a professional performer. The entire amazingly talented staff knows her and encouragingly challenges her. LAM is flexible, understanding, organized, diverse, and overall fantastic! They truly care about every single student. Karen built an exceptional school of music where our daughter thrives!

If I were asked to describe the Loveland Academy of Music in just one word, it would be an…read moreimpossible feat! There are just too many words to describe how fantastic this place is. Awesome, wonderful, excellent and amazing are words that barely scratch the surface. My youngest son and I have been taking lessons here for going on four months now. He takes singing lessons, and I take singing and piano lesson. We both always look forward to Tuesday night at 6 p.m. when we get to take our lessons. Every time we walk in, we're greeted with smiles and the staff is genuinely happy to see us. The owner also takes the time to say hi! My son is a special needs student and his teacher is absolutely fantastic with him. His singing teacher is also my singing teacher and her ability to cater her teachings to our individual needs is unparalleled. Not to mention, the class is downright fun. My piano lesson immediately follows the singing lesson, and my teacher is amazing. I took piano when I was a kid (I wish I never would've quit), and my instructor is able to bring out a lot of what I learned when I was younger. She's amazing. For all you kids out there taking music lessons, please don't stop. I promise, you'll regret it. I'm a 39 year old man. So, if you're an adult like me and think it's too late to take on an instrument or learn to sing; I urge you to kick that negativity to the curb and come sign up at the Loveland Academy of Music. I promise, you won't regret it. Their staff is amazing with both kids and adults!