1. Gary Pang, MD

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Menifee, CA

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Gary Pang, MD

2.1 (8 reviews)

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University Pain Consultants

University Pain Consultants

2.3(3 reviews)
0.1 mi

Highly recommend! I see Dr. Hamilton Chen. For about 5 years now. He listens abd helps you find…read morea solution or alternative for your pain. I'm glad I found him he gives me epidurals and they work wonderfully! They don't hurt, slight pinch at most for 1 sec. My pain is back under control within the first 24-48 hours. The employees are nice, they care. Excellent response to any issues I've had in between appts. Dr. Chen abd his staff are the way to go!

Ive gotten treatment there before, without a problem, the people were pleasant, the Dr. was as…read morewell. I had two issues that caused me to reschedule! I had an appt for a Spinal Injection, but wasn't told that I needed to discontinue my Blood Thinner 3 days prior to the injection, so I had to reschedule , the other time I was there for my Spinal Injection, and one of the girls in reception told me that the X-ray machine, that they use when giving these injections, was not there that day, and I had to reschedule. I did not get upset either time, I only commented that I wish i had been told about the blood thinner. I know to discontinue it for a Surgery or Dental work, but this is just an injection. Yesterday I had a Horrible experience over the phone with the Dr.s assistant, "Vanessa"! I called to make sure the X-Ray machine would be there for my appointment, since it wasn't that time I showed up, and had to reschedule. I spoke with reception, then she switched me to Vanessa, so I asked her, and she said it was always there, so I told her about the time I went for my appointment and was told it wasn't there. She immediately said, "They wouldn't have told you that", I said that they did, and she said it again, now I'm getting a little angry because she's calling me a Liar, and I asked her if she was calling me a Liar, she said, "I didn't say that, only that they wouldn't have told you that." Those words repeated 3 times mean Exactly that! We went back and forth for a few minutes, where she was looking at my chart, saying " You've cancelled and rescheduled several times", which had Nothing to do with what we were talking about, two of those times were Their fault as I've mentioned above, and once was because it took So Long to get an appointment, (my back went out in January, but they couldn't see me for a couple of months, and I cancelled and rescheduled because my back wasn't out anymore!)! This isn't important other than I felt like was being interrogated about appointments! During our exchange she said repeatedly insisted "They wouldn't have told you that", I Lost it!! She also said that I said the day they told me the machine wasn't there was August 11, I DID NOT, Yes I yelled at her, and Yes, I told her to "have a Crappy day" before hanging up.....I wanted her to have as Crappy a day as she'd made mine! I don't react well when people keep accusing me of Lying! All she had to have said was, " Oh, I don't understand why they wouldn't have told you the machine wasn't here, but no worries, it's here and we'll see you Friday." THAT would have been the end of that, no one pushed beyond their limits, no one wishing anyone a Crappy day! As I'm sure you've gathered, I won't be going back there again!

University Pain Consultants - I jest received these results showing a tear only because Dr Kym informed me feb 8 2017 even though Dr. Chen received then Nov 27....

University Pain Consultants

2.7(75 reviews)
20.3 mi

university pain consultants are very knowledgeable and compassionate towards patients. i got a…read moreepidural injection and my back feels so much better. the office experience is amazing! they have very kind staff but have he right to deny service to anyone who does not respect the office. overall my experience is 5 stars!!..'

This is a review for the scheduling department. Dr Chen himself is amazing. His scheduling staff is…read morejust whack. I've been seeing Dr. Chen for over a year as my Dr. was not comfortable prescribing any pain medication even though I have been on it for over 19 years. My last appointment was in December. I was supposed to have one in Jan 26th, however I was called and told that I would not be able to get one until March so they gave me a refill till then. April comes and no appointments. I called twice to let them know I hadn't been seen, and my medications were nearly depleted. I was told that they best they could do was give me an appointment July 15th. I explained that one of my medications side effects was a mood booster, and that I have been warned multiple times, by multiple doctors not to stop it suddenly. Well that didn't matter to the scheduling department. July 15th was the best she would do for me. This staff happily let and my family suffer though the misery of the withdrawal symptoms that led to 2 urgent care and an emergency visit. Again Dr. Chen is amazing. Scheduling staff couldn't give a care if you died.

Gary Pang, MD - painmanagement - Updated October 2026

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