I'm very disappointed in how this dental office handled my billing and insurance estimate. Before a…read morerecent procedure, I requested an estimate of my out-of-pocket cost and was told in writing it would be $275, which I paid in full at the time of my visit. Two months later, I received a surprise bill for an additional $598 -- more than three times the original estimate. When I asked for clarification, the office explained that they are out-of-network with my insurance provider. At no point in the written estimate or treatment plan was this mentioned, nor was I warned that this could result in significantly higher costs. When I raised these concerns, they claimed they had verbally disclosed their out-of-network status during a consultation over a year ago. I do not recall such a conversation, and regardless, this critical information was completely absent from the written estimate I received at the time of scheduling the procedure. Despite my efforts to resolve the matter respectfully -- even offering a partial goodwill payment -- the office and owner ultimately stood by the charge and stopped responding to my emails after a single reply. I believe patients deserve clear and transparent financial information, especially when given a written estimate. Omitting important details like network status and potential insurance penalties is, in my view, both unprofessional and unfair. Unfortunately, I can't recommend this office after such a costly and frustrating experience.

Great place! I got a filler for my tooth at another dentist , it fell off within a week but over…read morehere it has lasted over a year and still on (great attention to detail/skill) . Also great and friendly staff !

Cut throat and gouging practice!!! Our daughter was…read morereferred to this practice by our dentist to have all 4 of her wisdom teeth removed since impacted. We checked and our dental plan confirmed to be in-network and gave me a list of what the detailed price outlined should be for the procedure. The oral surgery was scheduled and we received an estimate in the mail which was completely different than what our insurance quoted max charges would be from the contract prices. In resume the estimate was over $1000 from the contracted prices with our insurance company. Our own insurance told us to discuss the huge differences in price as quoted; so on the day of the surgery I asked for an explanation and was told by the manager of the practice that since Marianna had maxed out out coverages for the year except for $81.00 then at that point they can charge whatever they want and not binded by the insurance contracted price, so basically they can treat us as if having no insurance.

As someone with horrible dentist anxiety, I 200% recommend Dr. Chen. I put off getting my wisdom…read moreteeth removed all throughout my pregnancy as I was terrified. I went in this morning and Dr. Chen removed my infected tooth with local anesthesia. It was out in a jiffy! I had nothing to worry about. It was a great experience and she was professional, kind and courteous the entire time. It is a blessing to find a physician that can make what seems so terrifying, not so scary at all. Thank you!

The type of care my child received from the Surgeon and dental hygienist were excellent. They…read moreanswered every question and explained the wisdom teeth removal procedure in detail. On the day of surgery they were polite and took care of my child from start to finish. However, I will say the front office receptionists could use better customer service. They are rude and snappy when signing in. If you can make it past the front office personnel your experience will be great with the rest of the team!

We had to schedule a consult for our daughter's upcoming surgery and they made it incredibly…read moredifficult to schedule the first appointment. The first time, they told us they did not take our insurance, even after our orthodontist confirmed they did. The second time, they rescheduled the appointment during the day to be 15 minutes earlier. It was already going to be close since it was immediately after school. When I showed up to meet my wife, they told me she had just called to reschedule the appointment. When I talked to her, she said that was not the case. She made a courtesy call to let them know she was going to be 5 minutes late. They then informed her she'll have to reschedule and that they don't do this type of consult at this time, that it had to be earlier in the day. So we would have to take off 2 days in a row just to be seen for the very first time. Incredibly frustrating customer service just for an initial visit. Would not recommend.

Dr. Romanow is the best! He is very calming and explains everything that is going on and what to…read moreexpect. I had two visits here to get dental implants in the back of my mouth. I was a bit nervous about having my gums be drilled into. Dr. Romanow talked me through each step. The ladies that work here are friendly. Both visits were painless (the Novocaine shot was the only discomfort). As with all dental surgery, it's not cheap, but my insurance is paying a large share. Now all that is left are the crowns! I can wait until January for that procedure.

DR.ROMANOW and Carrie were so professional and helpful while getting my wisdom tooth extracted!…read moreThey were quick and very informative and talked me though the whole procedure! I will definitely will be referring my friends and family! Such a wonderful experience! Dr. ROMANOW also have me a call later on at night to check on how i was doing which was very pleasant to hear from Him!!

Dr. Sreeni skillfully completed a challenging dental implant and I was amazed at his and his team's…read moreability! I had initially been informed that I would have a timeline that was twice as long due to low bone density, but Dr. Sreeni was able to successfully place an implant and provide excellent post-op care. He even called to check on me the night of the surgery! Dental implants are never fun, but I wanted to share my experience because of how minimal the pain was and how thoroughly Dr. Sreeni and his team explained everything and coordinated with my primary dentist. I understand everyone will have a different experience, but would send my family here without hesitation. I know not everyone has a positive outcome with these types of procedures, but Dr. Sreeni is truly amazing and it won't be because their office doesn't have best in technique, technology, and care.

Dr. Sreeni was awful for dental implants! Do not go here! The implants ended up getting infected…read moreand had to be taken out after his poor care. He was very aggressive

I believe her name was Wei (apologies if I got it wrong), but I just had to take a moment to share…read morehow amazing my experience was with her over the phone. In a world where customer service can often feel rushed or impersonal, she stood out as an incredibly kind-hearted and understanding receptionist. It truly means a lot when the first voice you hear is so warm and welcoming. It sets the tone for everything else. Based on our conversation, I already feel confident that my daughter will have a wonderful experience with Dr. Kim. I didn't want this interaction to go unnoticed. Thank you for reminding us how powerful genuine kindness can be!

STAY AWAY: I've tried to get in touch with this dental office for 3 months... literally. Email,…read morefilled out form on their website, called many many times. No response what so ever. Nobody ever answers the phone. I am flabbergasted that a business would run this way.

3/3/21 It is amazing what you can find when you are not…read morelooking for something. Dr. Glenn Miyamoto DDS was my dentist for a number of years. Today I found out he is an oral surgeon, but I did not know this at the time. I found Dr. Miyamoto to be one of the coolest dentists I have ever met. Today I don't remember if Dr. Miyamoto had a falling out or I just found another dentist. Whatever the case is, his office looked out into the street where the former Orange Billiards building is to be. It is now an elegant CVS Pharmacy. Dr. Miyamoto did wonderful work on my teeth when I came to see him. If I were still living I. Rockville Maryland, I might still have been going to see him, or would go back to him.

The dentist is awesome. Show due care when he do the fillings…read more He has done great job on fillings. I never had any problem after he did the fillings. in addition, he shows due care ie. when the previous dentist did the fillings for me, he accidentally left some fillings material outside the teeth. so a tiny piece of "stuff" has been sticked onto my big tooth for very long time. the dentists I visited before, they won't try to remove it even if I asked. Miyamoto showed due care that he removed the tiny piece from my tooth with me asking him to do so. I deeply appreciate that. btw, the dentist who provided the teeth cleaning is awesome! She is very thorough! Your teeth shine after she did the cleansing for you. I moved far away from rockville but I'm still coming back. I don't mind to travel more than an hour commute (one way) just to have them fix and clean my teeth.

I've been a patient at Key West Crossing Dental for 15 years and they've always been terrific…read more Mahvash is typically my hygienist and she makes visits to the dentist a positive experience. She's kind, professional, gets to know me as a person, and she knows what she's doing. Dental hygienists can be hit or miss but she consistently exceeds my expectations (and I'm not an easy patient). The dentists that I typically (Dr. Schwartz or Dr. Kim) provide me all the advice and guidance I need, and I've never felt that they push me into any unnecessary procedures or add-ons. The practice itself is well-run. I never wait more than a couple minutes, I don't feel like they're rushing me through, and I recall any billing issues over the years. They also run a tight ship regarding covid procedures. I don't typically write reviews but I saw a few old negative posts and felt compelled to chime in with my experience. Edit: for some reason it says that I'm in San Francisco but I'm here in Montgomery County.

I am so grateful that I found Dr. Arya. This practice is a delight- and that's not only because I…read morehave terrible dental fear and they are kind and attentive. I originally came here for a second opinion as a dentist told me I needed work throughout my mouth. Dr. Arya gave the same assessment, so I decided to go forward. I have had a series of procedures. Dr, Arya has been gentle, communicative, and respectful. And... when I reached the limit on my deductible mid-stream, Dr, Arya and the team worked with me to make sure that I could get the work done in a timely manner without paying out of pocket. I am confident in the work that's being done.

Love this place, they are gentle, understanding, professional. Everyone that works there is lovely…read moreand fun.

I had three molars extracted today after many years of avoiding the work due to extreme fear. Dr…read more Mistry was kind and professional. He took the time to explain all of my options and didn't push when I opted to go the no sedation route. The procedure was quick and painless. He checked in with me throughout to make sure I was doing well. He followed up afterwards with his cell number in case of any after-hour needs. Really above and beyond all expectations!

Wonderful surgical dentist. Kind, caring, precise. On time. The appointments are apparently…read morescheduled so not to overlap patients. Eliminates stress while in waiting room. Every procedure explained thoroughly and patiently. You do not feel like you are being rushed. Follow up call that evening after surgical procedure--amazing! Office is very nice. Staff is exceptional. So nice and caring.

I am a dentist and when it came to finding an oral surgeon to take out my son's wisdom teeth, I…read moredidn't hesitate to schedule with Dr. Alman. Not only is he an excellent clinician, but a calming and warm person. Dr. Alman only sees one patient at a time so the attention you receive is unparalleled. I highly recommend Dr. Alman to anyone looking for a skilled and caring experience.