The customer service in this location is ridiculous. My entire…read more Court had replaced all roofs but ours was declined. After being a 6 year customer with zero claims Nick couldn't even return my phone call to inquire WHY WE WERE LEAVING. Stay away from State Farm- In regards to Nicks response- I specifically asked for a call back.

I have not had to process a claim yet through this agency, so I can't speak on what that experience…read morewould be like. But everything so far has been very nice. Patty is very helpful and a joy to deal with. The other agents are very nice and helpful also. Nick helped me with a bank problem I was having and was also very pleasant and helpful. So all my experiences have been very good, so that is what I base my review on.

The perfect place for all of your insurance needs. Car, Home, Life and financial planning are just…read moresome of their services. We currently use them for multiple car policies, a home policy and for life insurance. They are a broker, so they will find you the best deal from amongst all reputable companies. My family has used them for the last 30 years +. Always have enjoyed flawless service with friendly and trustworthy people.

This is NOT a good place for Commercial Insurance Policies…read more I do not usually YELP, probably have only done it 2 maybe 3 times, I usually use Facebook, and Twitter, but I wanted to make sure I ht all 3 this time. I went to this group because someone I know was using them. I was looking for a Insurance policy which typically has an annual cost between $2,500 - $4,000. I emailed them for a proposal. The response I received was within 24 hours, and I was told I would get proposals by the next week. A month passes, I hear nothing, I follow up asking what the status was. After a few days I received an email, with apologies, etc., and was told I would have a proposal by the following week. Another 10 days goes by still no response. I sent another email, asking if they are not interested in my business, no answer for 4 days, then I get a response apologizing again, and giving me a proposal. Thankfully, I was talking with other companies because the proposal TW gave me was $1,000 higher then anyone else. What a complete waste of time. After all of this I have come to realize Commercial policies are beyond their knowledge base.

Honestly, this has been an AMAZING experience. I absolutely dislike talking to agents over the…read morephone. Latosha has changed my mind. She's VERY pleasant to talk to and I could connect with her relatable. She will follow up with you ensuring all the T's are crossed and I's are dotted. I purchased car and home insurance --I'm looking forward to purchasing life insurance as well. Keep up the GOOD WORK Latosha

Not only did they help me with getting a copy of my insurance but I dropped som money in there…read moreoffice and they returned it to me after al I had left l. Now that was unexpected and very nice of them thanks again... and good job Durman I mentioned you!!!

Very fast response, service and reply equally as fast as it was friendly. I am very happy i had…read morecalled.

One star -- If there were the possibility of giving no stars, I would. I have been a customer of…read morehers for over 25 years. Never had an issue. When I got into an accident recently, when it was the other driver's fault, I was told State Farm wouldn't fight the other insurance company and that I'd have to file a claim and, subsequently, see my rates soar. Then I get a knock on my credit score because I submitted a payment and it was returned. Seems like someone in the office changed my payment method, after 25 years, without my knowledge or authorization. Caryn is great at taking customers' money. But she sure as Hell won't do anything for her customers when they need her. Buyer beware.

I have been happy with Allstate, and Paul has been extremely helpful in managing my policies. Would…read moreabsolutely recommend!

I would in no way shape or form recommend Paul bertino to assist me w getting insurance.Paul and…read morehis employees have repeatedly gave me mid information in regards to my policy and would have lapsed my policy,gave me less insurance then needed and holds no accountability when issues arose and would not help me with the refund process when I decided not to go with him due to his dismissive and poor service.stay away from this agency

I've had a State Farm policy for a number of years since my property insurance from another…read morecompany was becoming truly outrageous. I saved a lot of money when I switched. Penny is the associate I deal with and she's great; always willing to run the numbers and keeps me aware of my options without being pushy. Her breadth of knowledge is vast and if she doesn't know the answer she consults and gets back to me. I don't know that they (State Farm) are the cheapest but I've been satisfied with the handling of my policy, payments, and the handling of a claim I had.

I called this agent's office to file a claim on one of their clients, and the person that answer my…read morecall was demanding, rude, and hung up on me. I called back immediately, and they did not answer my call, nor did they respond to my voicemail. It is absolutely unacceptable for an insurance agent to refuse to respond to a claim, especially when their own client admitted the accident and fault.

Great staff, very knowledgeable and when it comes to customer service the team goes beyond to help…read morethe customer. Also, Dave is the best Agent!

Best of the best. I've had exceptional service since switching to Dave at State Farm. Dave and his…read moreteam have been so helpful and such a delight to work with. Top notch service and top notch people!

every question answered with efficiency and politeness! I had a lot to think about with both car…read moreand home insurance and I was made to feel like my questions were important

love State Farm! Very helpful to an uncertain nearly 80 year old…read more Polite and patient. Able to speak clearly and loudly so that I could hear.