I've very been happy with the care I receive from Dr. Cranston. Now that I'm getting older it's…read morereassuring to know she even specializes in Geriatric Medicine. Thank you Dr. Cranston.

Dr. Cranston and her staff are amazing. They have provided me with skillful, professional, and…read morecompassionate care, and even saved my life last summer. I would highly recommend the Cranston Clinic to anyone looking for a great Doctor.

I never rant about things but I'm pretty upset about this. I want to warn everyone against seeing…read morethe nurse practitioner Patricia Sullivan. I had an appointment scheduled this morning, a month out mind you, and only one hour before my appointment, I recieved a phone call to tell me that she could no longer see me as a patient. The reason, because she doesn't take my insurance. Well I already knew this and at my previous appointment she assured me that I could pay cash for each visit as needed, which I did at that very visit. So why does my insurance matter when I'm paying out of pocket anyway? All of this is was a huge inconvenience since I have a thyroid problem and I needed my levels checked and my prescriptions refilled. On top of this, when I reminded her ,well her office manager as she was too cowardly to talk to me, she denied ever saying that. Now why would I even know to make something like that up? It's next to impossible to get in to see her anyway and on top of everything, she's a lier. Now I'm stuck trying to find another doctor before my medicine runs out.

Dr Baker is awesome! Even his voice is relaxing. I've never felt intimidated by him. I'm so happy…read moremy personal doctor recommended him.

The best experience I have ever had at a doctor's office. I appreciate the willingness to solve…read moreproblems and to keep seeking until the missing pieces are found. Such a rare experience in healthcare and I'm thankful for the patient care each team member provides!

Every one is friendly and very helpful! They explain exactly what is going on with the illness and…read moreimmediately have an answer! I will certainly share my experience to others! I actually changed over to SEK Urgent Care on Centennial Drive by the mall! Thank You Dr. Cosens and to your crew!

I've had so many negative experiences at this hospital that we now only go there if it's absolutely…read morelife-or-death (heart attack, car wreck, etc.). Otherwise, we make the 40-minute drive to Joplin. Two years ago, my daughter had a herniated disc in her back. At Via Christi, they told her it would heal on its own and didn't even give her a day off work. It didn't heal. We went to Joplin, and she had surgery a month later. I also went there for severe hip pain, barely able to walk. They said it was just water on the joint and that it would resolve on its own. It didn't. Two months later, I ended up having a hip replacement. I had hip dysplasia and was bone-on-bone by the time Via Christi saw me. An orthopedic surgeon scheduled surgery within days. The final straw was about six months ago. I have a partial bowel obstruction, and my gastroenterologist told me to go to the ER. I live in Pittsburg, so I reluctantly went to Via Christi (now Mercy), hoping things had improved under new ownership. They hadn't. When I arrived, the staff basically said, "What are you doing here? What are we supposed to do?" I explained my doctor had sent me there, but they treated me terribly--like I was wasting their time and inconveniencing them. Yes, there are some decent staff members, but most have the worst bedside manner I've ever seen. After everything I've been through, I won't trust this hospital again until real changes are made.

It's a hospital, and not somewhere you really enjoy spending your time, unless maybe you're…read morevisiting someone who just had a baby. But when you have an ill family member (in this case, my dad), you want it to be at least tolerable. And that's what this place is. The people are friendly and it seems like an okay place. The cafeteria has soft drinks/tea for $.75 and $.50 refills, so that's not bad. They have a $3.00 breakfast special, and although I added a biscuit, it bumped it up to a $5.00 breakfast. It wasn't that good of a biscuit. They say they have free wi-fi but I never could get it to work. I didn't ask if you needed a password, as it wasn't that big of a deal, but if I were going to be there a long time and had my laptop, I sure would! The elevators and stairs are clearly marked, and easy to find. The fourth floor waiting room was fine. We would head down there when the nurses needed to take care of dad's personal hygiene. I really wouldn't wish anyone to have to stay here, either as a patient ot a family member visiting a patient, but if you do, at least you know you'll be in good hands.

insane wait times, Doctors don't take things seriously. This is d not a place I like to take my…read morefamily to, but there isn't many options here sadly.

Amazing care and providers. I have been a patient for the last 18 years and CHC just keeps getting…read morebetter!