Becky and her team at Robert Lance Jewelers did an amazing job helping me pick the perfect ring for…read moremy fiancée. I can't recommend them enough!

My wife and I recently celebrated 30 years of marriage. Our original wedding set (purchased at 18…read moreyears old with money from our 1989 minimum wage college jobs) was starting to show significant wear and a stone had fallen out of her engagement ring. We decided to have a "date day" on our anniversary going to several jewelry stores to consider an upgrade. We went to a few local and a few national chain stores in Lubbock and had varied experiences at each, but seemed to be bothering some and just "a job" for others. Becky obviously had time for us and welcomed us into the store discussing the many options and helping my wife decide what might "work" for her. She seemed to truly enjoy showing the rings, the diamonds, and the options. She was never pushy and seemed happy to be included on our date. It was something closer to a Disney movie than anything else, with the quote of the day being when she asked an associate to "bring me ALL the diamonds" since we really didn't have an idea of the cut, size, or color we wanted. I don't think I'll ever stray from this store. They obviously care about the customers and want to make sure things work out. Just about all jewelry is pretty, but the experience matters. This was one of the best dates ever -- and now the rings are ordered! Thanks Becky and team for adding something special to our already awesome day.

I have dealt with quite a few gold and silver dealers in Lubbock. Not once have I been *cheated*…read moreuntil I accidently sent my wife for an honest transaction. She came back severely ripped off. Will take advantage of you.

A big shout out to Adonica, she helped me and had such great customer service I highly recommend…read morethis pawn shop. Will definitely be coming back!!!!

From the owner: Buy, Sell or Pawn. We offer quick and easy cash loans - bring us something in decent working…read morecondition and get cash in your pocket instantly.We offer quality merchandise from 25-70% off retail prices! TVs, Smartphones, Apple watches. - we carry thousands of brand-name items you know and love. Auto Pawn,Firearms,Gold Buying,Layaway,Pawn Loans,Product Protection Plan,Retail Merchandise.Flex Shopper Available - Buy now, Pay later

I've been to many pawn shops and would never recommend this one if you're looking to sell your…read morefirearm, I bought a ar for 680 from a gun dealer here in Odessa had the receipt and they offered me 200, complete fucking joke

Great customer service and went above and beyond when they didnt need to. I look forward to my next…read morepurchase from them

Knowledgeable and friendly! Took in some coins and had a very favorable transaction. Will return!read more

Poor customer service. Answered the phone with an attitude. I explained my situation, and he said…read more"Just bring it in" Very rude!

I recently ran around town looking to sell a CB radio that was basically brand new. Out of several…read morepawn shops, this was the only place that would buy it. They were very friendly and nice. Easy to work with. I knew I wouldn't get much for it. I was offered even less than I'd hoped for, but was happy to be rid of it. Considering how well they do business here, it's the number one pawn shop I would return to in town either to sell or to buy.

the entire staff is so helpful and welcoming! Brett assisted me and allowed me to look at various…read moreitems and was so patient and courteous!!

These folks are absolutely fantastic. Friendly and more than fair, it's always a pleasure doing…read morebusiness here.

Just left not even 10 minutes ago and what a low ball of an offer. Had 21.6 grams of gold and…read moreoffered me not even $800 and right before that, trying to finesse me in little ways that gold dealers do. Maybe if my skin color was different it would've been a different outcome. Not to mention my brother just sold gold to that place not even a couple days before that, thinking they would've treated me the same, "he dealt with the guy". I dealt with the lady. Just be careful with them and do your own research!

One of the workers forgot she was looking for my item and I waited 20 minutes to get my stuff that…read moreI paid off. She had her coat on like she was about to get off.

thank you shams for taking the time to help me and being patient I appreciate the serviceread more

I have extremely nice silverware that they had bought a week before, however upon returning I was…read morerudely informed that they do not take silver. This was confusing as the sign outside and different employees their building said just the opposite. I was then informed that the lady looking at my silverware didn't even know what she was looking for and really didn't know if they were authentic or not. I tried to tell her they were expensive and questioned her, yet when I did she started cussing at me and told me to leave. Would not recommend this run down place to anyone! Please do business with someone else! Village Coin and Pawn has the absolute worst customer service and filled with idiots behind the counter.

From the owner: We specialize in Gold & Silver Bullion, Numismatic Coins, Paper Currency. We can provide you with…read moreall your Coin Supplies for new collectors and hard to find coins for the serious collectors.