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Garner Appliance & Mattress

3.1 (26 reviews)
Open 9:00 am - 5:00 pm

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Review Highlights - Garner Appliance & Mattress

Alex appeared to be a little green but Joe kept him on key and they had a successful delivery ..

Mentioned in 2 reviews

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Lowe's Home Improvement - You can clearly see 2 different street names & 2 different-looking homes. Same house # & they went to the wrong one.

Lowe's Home Improvement

1.9(57 reviews)
1.3 mi
$$

We needed to get some paint for a project that we were doing. We were able to find what we were…read morelooking for. All the workers were super awesome and it was a quick and easy checkout process! The value of the goods is always above par!

I had an extremely disappointing experience at the Lowe's Garner location, largely due to Chad, the…read moreLawn and Garden Supervisor. From the start, Chad clearly did not want to be bothered. Instead of speaking with me directly, he relayed messages through the employee working the self-checkout. When I specifically requested to speak with him face-to-face, his attitude was dismissive and arrogant. He openly stated that he did not care about anything I had to say or show him on the Lowe's app or website, and that he only cared about what was on his Zebra device. I was attempting to purchase an item that was clearly marked on sale. When scanning the item using the Lowe's app in In-Store Mode with the correct location selected, the price showed $99.00. However, when scanned at self-checkout, the same item rang up as $237.00. Chad refused to listen to any explanation, would not review the app or website, and showed zero interest in resolving the discrepancy. Wouldn't look at my scanning of the items with his store selected using in store mode. His demeanor was dismissive and unprofessional throughout the interaction. I tried to show Chad the information about the Lowe's app and in store mode posted on your website that I attached here. Nope, didn't care to even look at it. It states that customers can use the app, as an instant, IN-STORE PRICE CHECKER, whenever you need it while shopping. Chad continuously talked down to me as if I were stupid, saying that they don't price match. How is it price matching if I used YOUR "in-store mode" to get a price check for that specific location?! Chad's behavior made Lowe's customer service look absolutely terrible and has honestly made me reconsider shopping at Lowe's altogether. Based on this experience, I would not recommend this location for your hardware, tool, or home project needs--especially if you have to interact with Chad.

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Lowe's Home Improvement - Ceiling lights that they refused to return with receipt

Ceiling lights that they refused to return with receipt

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Flooring samples

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Garner Appliance & Mattress - appliances - Updated May 2026

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