Through our years of living here in Sachse we have worked with the animal shelter and animal…read morecontrol a few times. It has always been a good experience, very professional but kind as well. Their first priority is the animals, where it should be. This morning my dog passed and I did not know what to do. I was here alone after a recent back surgery and did not know what to do. I emailed the animal shelter early this morning and got a quick response. They helped me take care of everything while the family was away and were incredibly compassionate and professional. I cannot say enough good things about this shelter and animal control.

PLEASE READ!....I adopted a kitten from the Sachse Animal Shelter..the staff assured me that the…read morekitten should not have feline leukemia and that is was rare ..i trusted in the staff and brought the kitten home to a cat that is a year old to play with. The kitten was diagnosed with feline leukemia and was euthanized. The 1 year old cat contracted the leukemia from the kitten...I will lose 2 kitties over feline leukemia...Yes I learned a valuable lesson..My point is if you are looking to adopt a kitten or cat from this shelter get the kitten or cat checked 1st before taking the kitten or cat home... For anyone who has adopted a cat or kitten at the same time as myself your kitten or cat is at RISK...Adoption took place July 27, 2014...Feline Leukemia is highly contagious...please have your pet checked

For context: this happened 9 years ago back in 2017. I am finally writing a review about this…read moresituation because it still BAFFLES me to this day. We still crack jokes about this situation at any given time. At the time I was 13 years old and my mom and I were looking for a small dog to adopt. We were browsing shelters all around DFW trying to find the perfect fit for our family. We stumbled across Second Chance and decided to take a look at their small dogs, and that's when we found the cutest little brown Chihuahua! She was perfect, super adorable and amazing temperament. My mom and I instantly fell in love with her and were practically begging to fill out the adoption application. Once one of the adoption counselors sat down with us, she asked us basic questions (have you owned a dog before, was the dog spayed/neutered) etc! Basic questions that we easily had the answers to. Then the lady informs us that the little dog is heartworm positive, and asks us if we know what that is. Well yes we do know what heartworm is! She then asks if we have ever had experience with a dog that is heartworm positive. (This is when it gets absolutely ridiculous) My mom, thinking she was adding important insight and HOPING to inform the counselor that we will in fact actively treat her condition, said that she did have experience with a heartworm positive dog.....WHEN SHE WAS 5 YEARS OLD. IN MEXICO. IT WAS HER FATHERS DOG. My mom, at no fault of her own, once again let the counselor know what this was literally 25-30 YEARS AGO. And it technically wasn't her dog. She just grew up with this dog and knew that when her father first adopted it, it was heartworm positive. And of course they treated and cured the dog of heartworm as well! But, it didn't matter. The lady took the little dog out of my hands and said they don't adopt to anyone who has had a dog in the past that was heartworm positive. My mom was baffled and once again tried explaining that it wasn't her dog. They didn't care. I was sooooo upset and honestly I was mad at my mom for even saying anything but in retrospect it wasn't her fault. That rule is absolutely ridiculous especially if it apparently counts towards when you were a child with no autonomy over what animal happens to be in your life. I don't know if they still operate like this, but do yourself a favor and just go to Operation Kindness. A million times better and amazing customer service as well. This is where we ended up finding our new member to the family, Bella! This place definitely has first come first serve on animals but with their STAFF (as seen in other reviews posted) and they make it very obvious by the insane rules and "criteria" they use for adopting out a dog/cat. I am 22 years old now and still would not recommend.

Second chance rescues dogs from kill shelters…read more If your looking for a dog,stop here first.. Great animals

I'm not sure why there are so many negative reviews but here's my experience ! Steve helped me. I…read morewasn't aware that you NEEDED an appointment , but he went out of his was to get me in immediately! I was not sure what exactly I was lookin for , but Steve was very personable and patient with me as we talked about options etc:) I ended up falling in love with a Russian Blue DSH cross ! Sadly my boyfriend was not answering at the time , but Steve agreed to try to hold him for an hour so that I might get hold of my s/o . Luckily I was able to come back for my 2:30p appointment and take my little fur ball home ! Upon getting an exam at my veterinarian the SAME day he was 100% . So I'm not sure why people are saying the animal condition is "deplorable ". ANYYWHO thankYOU VERY MUCH TO STEVE :) Clyde is LOVING his new home :) he is very spoiled sleeps on 90% of my pillow at night and is glued to mine and daddy's side :) thank y'all for making our family a little bigger :) I know Clydes thankful :)

How can a shelter like this continue to operate? We went to look at cats and the conditions they…read morewere living in were not good. We walked out of there feeling sickened. The cats are inside cages that have grated floors and their paws kept falling through the holes. There was nowhere else for them to go, though... also they're parked right next to the dogs who are barking their heads off which I know was scaring them. The litter boxes were these flimsy little gift boxes that were not suitable litter boxes. No beds or blankets or anything soft for them to lay on. I want to say "don't go here" but then the other side of me says, "please go here and adopt all these animals so they can get out of these awful conditions."

i really cant say how god this place is ny mom got a dog fron here j cane dowb from houston i fell…read morein love with her dog he was well tooken care if when there!

They take amazing great care of the animals they rescue. They even took one of the dogs to A&M to…read morecheck his heart. The volunteers all have full time jobs and still manage to do home visits and pull dogs From high risk situations. They love their foster dogs and can tell you everything about the dogs personality for comparability. This rescue group has it down right. The answer emails and phone calls promptly. You save two lives by adopting from ART... The dog you adopt and the dog they can get out of a shelter after you and your dog get home.

We called for a duck that had a terrible fish hook in its foot, and they said they'd get it done as…read moresoon as possible. That was a week ago, and today we found that same duck on the frozen pond dead with it its beak stuck to the same fish hook on its foot. I wouldn't trust these bastards at all with any issue that comes up here for animals.

I spent about 30 minutes outside this shelter today knocking and calling them during OPEN business…read morehours and no one was there to help. Locked door with someone's stuff inside on the desk. Was really looking forward to adopting here today. Too bad whoever was working was no where to be found.

What an incredible group of people here at the Wylie Animal Shelter. I went in yesterday to adopt a…read moredog for a community pet at my work. Everyone I met at the shelter was so kind and very compassionate about the animals in their care. I found the perfect little fur baby and was able to bring her home the same day. The process was smooth and seamless. I could not be happier! Welcome home, sweet baby Lucy!

We went to Wylie and Sachse to look for a dog. The Wylie shelter is hands down the cleanest…read moreplace, nicest and helpful people. They had even just cleaned the pooper scoopers and lined up to dry. Great job Wylie!

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

I adopted my sweet boy Benny from TMHPR in Richardson on 7/26/2024. Quite the drive from where I…read morelive and it was worth it. They really are thorough in matching their pets with the right family. Correspondence was excellent and I was put on a waitlist as other families were also interested in Benny. The staff are friendly and professional and took the time in the meet and greet to get to know about me and my sweetheart Cavachon Chloe. You could say Benny picked us and it instantly melted my heart. It was a match made in Heaven and I'll always be eternally grateful. I highly highly recommend this rescue because it's obvious they really love helping to find and match the animals to their forever families!!

Great experience here yesterday. Everyone was friendly,…read morecourteous and caring. We were very impressed by the professionalism they showed. Two thumbs up!

This is the worst animal shelter, they're rude, not empathy and totally unprofessional. I have been…read morereading the other comments and year after year the complains are the same, awful people, so that make me think, the city doesn't care to read the complaints and does nothing to change it. Most people complained for the same issues. I had same experience with their employees.

We had a few used items to donate. The staff were extremely appreciative and friendly. Would…read moredefinitely rate them a 5 star.

We recently adopted a kitten and he came with parasites and fleas. The experience was fine and the…read morekitten is very sweet, but very frustrating to begin our journey like this.

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

Adopted a puppy from them and also get my dogs vaccines done through them. All super easy to work…read morewith! Very cost effective! Great people doing great work.