Over 2 years and many $ to Gardeneer, they lack in the customer service department. This is a shame because their crew works very hard, and is well versed in landscape installation and repair. If you want to have to keep asking the project manager and owner for months on end when will they get back to you, what the status of the project is (after you paid the year prior with their promise to return), don't deliver products they specify, then suddenly send you an invoice due 'upon receipt', then this company is for you. I would look elsewhere before hiring, and will wait to see if they indeed come back for replacements next season honoring their own written guarantee. read more