Just renewed lease. This senior loves living here. Maintenance is fantastic. Management…read morewonderful. Friendly neighbors. I feel safe here and love sitting our by pond now that summer is about here

What a welcoming place!! We were new in town & looking for a place for our son starting school…read more Brittany was awesome. After touring the apartment & answering all our 100+ questions she handed us a "Welcome to Troy" packet. During the application process she was also very helpful. The apartment complex is nice & clean with quick access to shopping & grocery

Truly wish I could leave zero stars. Renting from First Troy was undoubtedly my single worst rental…read moreexperience. Avoid at all costs. We were three days late notifying of out intent to vacate the unit the month before our lease ended. Management said they renewed our lease for an entire year and we would be responsible for rent and utilities for the remainder of the new lease until the unit was re-rented. I pleaded and begged for them to have mercy and was told that the best they could do was accept a single payment of $6,443 by the end of that month. We had already signed a new lease out of town for a new job and I could not pay the $6,443 in such a short amount of time. Se we were forced to continue paying rent and utilities at the unit that we were no longer living in. I continued to pay rent and utilities on the unit until I was sent a cleaning bill and statement saying that they had taken our entire security deposit as a "re-rental" fee. Around this time the "For Rent" sign was removed from our lawn and the listing was removed from the website, even before the unit had been re-rented. The cleaning fees were outrageous and included ridiculous charges such as $50 for a smudge on a kitchen cabinet and another $50 for cleaning flecks of dust from a window blind. They claimed I installed incorrect drip pans on the stove top. I sent an email with pictures showing the newly installed drip pans lying perfectly flat. I received no response. They did not return the brand new supposedly "incorrect" drip pans to me. Paying rent and utilities for two apartments with a single income proved difficult and when I was late with a payment I was sent a notice stating that they had reported me to the credit bureaus and threatened to sue if full payment was not received within 10 days. My story is hardly unique. I have read many similar reviews from other renters at other First Troy properties. Management actively has these reviews wiped and you can't even leave a review on their Facebook anymore. AVOID AT ALL COSTS.

First I would like to say we are a professional couple who have lived in several rental…read morecommunities. We rented our townhouse from First Troy for 6 years and always paid on time. First Troy is by far the worst we have ever experienced. When we were looking at the unit we asked about sound between the townhouses. We were assured that the walls were fire walls and sound wouldn't be a problem. Not true at all. We could hear the renters next door talk/ laugh/tv. They weren't loud just normal everyday noise. They did absolutely no maintenance on the outside the entire time. In fact the renter is responsible for cleaning the outside windows and pressure washing the patio/driveway. Lawn mowing is charged in addition to monthly rent. When you leave you have to have the carpets professionally cleaned and produce the receipt. Be prepared to basically get the apartment ready for the next renter. They don't have it cleaned professionally. We cleaned our apartment thoroughly. We were charged for one window which we forgot to clean and the laundry even though I scrubbed it on my hands and knees. When you rent from them be prepared to pay an additional charge for everything. And expect nothing from them. All they are interested in is sitting back and collecting their money. We could go on and on but we hope you get the point....Just don't. Find someone else to rent from.