The New Owner Tim Schuck has undone all the good work that the previous owners have done over the years to make Garden Lake special. My family has stayed at Garden for over 20 years and we never expirienced the problems that the new owner has caused. To start with we found that the linens had not been cleaned from the previous occupants of our cabin. That's just the beginning. We asked if we could bring our pets this 2022 season and he agreed. When we arrived, he had forgotten that he gave us that permission.
Upon leaving in 2021, we secured our dates for the 2022 year, and upon our arrival he said the he will no longer be booking that way, that it would be first come first serve on-line. Because of this the 2023 weeks were changed without our knowledge. He informed us upon our arrival in 2022.
Garbage pick up at the cabins was scarce and we were over filled most of the time. This is risky with all of the Bears in the area. In order to save money he took down all of the outside lighting that was up, and so it was unsafe to travel between cabins at night, which we have done for years without worry of falling. One of our group did in fact fall because of the darkness, which again we were not accustomed to.
The docks are in disrepair and the decks on the cabins have not been painted since Schuck bought the place. Due to plumbing issues, we were asked not to shower late at night (reason unknown). This was a problem as the fishing trips we took brought us back no earlier than 9pm on most nights.
If this was the first year of this, I would understand, for there is a learning curve, and the previous owners were very accommodating, but this was our second year with Schuck and he continued to dissapoint. We were determined however to continue our tradition for the 2023 season, so were bit the bullet and reserved all four cabins for next year. We just received a message that our deposites were going to be refunded and that we were not welcome back next summer. No reason given and he will not receive our calls or return our messages. Not a great business plan. This man is trying to turn a quick buck and does not care about the service he provides.
My family is heartbroken that we will be staying at the place where soo many wonderful memories have been created. Tim Schuck in running Garden Lake into the ground and I would not recommend anyone who wants a peaceful vacation to stay at His Resort! read more