I recently wrote a review about how Nasty, rude and unprofessional Sandy is who works the front…read morereceptionist area. Today I received 2 messages with a threatening tone demanding she know who I am. If this contact and context of her messages doesn't solidify my earlier review boy! In the 30 plus years I've been a patient I HAVE NEVER MADE A COMPLAINT. This lady is a ticking time bomb. Why does she insist on knowing who I am and then tells me not to hide!? This individual has access to my medical records and is demanding to know who I am! I hope Martinsville and Atlantic healthcare review her behavior and determine she is clearly not fit to deal with public! It's funny how she says she's been there five years and all the complaints reference this place going downhill about five years ago! Every review reads the same we used to love Martinsville family practice, and the staff but now they are extremely rude and unprofessional, really sad! I just text one bad Apple and now there's two!

Busy place but good doctors. Been going there a few years. Dr. Bhalla is great and very thorough. I…read moredo recommend if you need a primary doc.

I have been going to Dr. Santiago for many years now. He is always patient and kind.read more

DO NOT GO TO THIS DOC. The secretary (lady with a bad accent) is awful, bad manners, terribly…read morerude and really bad customer service. When asked a couple of questions, her response "you are asking too many questions" and goes to interrupt me rudely. Anyone hiring a person with such bad phone manners is bound to be either incompetent or not caring enough about the patient's experience. AVOID.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

I have the absolute pleasure of knowing Dr. Lisa Scalia and Dr. Joseph Scalia since they started…read moretheir residency. They were a please to work and train with. In the decades since then they have meticulously cared for our family using evidenced based medicine and their trademark compassion. My mother has been under their care for as long. She has a complex geriatric profile which Dr. Lisa Scalia and her office expertly manage. Their office is expertly managed and is oft times a family affair and gives off the vibe of being part of an extended family. I have also been cared for by Dr. Khalil who managed an injury I suffered with great care. Highly recommend based on my years of professional experience with this group.

If you want to be on the grid, then Raritan Family Healthcare is the place for you! The doctors -…read morein my experience as a patient - were quick to prescribe a pill in the 7 minutes they will spend with you, and keep you coming in for anything you are not willing to do the work for to prevent your declining health in the first place. Don't fool yourself - this is a BUSINESS and they are in it for the money, same as any other. Sadly, the medical system in America is doing a poor job of helping individuals at the root of their problems, but in even trying to get an exemption for an out-of-network doctor this office was unwilling to do so without an in-person visit. Guess what - I'm WILLING to pay the extra $20 a visit to my out-of-network naturopathic doctor so I don't HAVE to come in for yet another fake diagnosis. I've learned how to take care of myself (and shame on you, reader, if you don't) and lowered my own blood pressure without meds, stopped eating like 'an American', and I MOVE instead of sitting on my butt all day...I suggest you do the same and stop relying on doctors who want your business - and only your business - not your good health.

Dr Faches was an excellent doctor. I have no idea if she still practices as it has been years…read moresince I saw her. Was actually looking to obtain my old medical records from her. Striking out so far. Hope all is well with her.

Her practice overbooks, I waited over an hour one for an appointment. And no one cares, beyond…read moreunfortunate. I'm thinking of leaving this practice because every single time I come I'm forced to wait longer and longer each time.

I always have an excellent experience in this group of caring office personal, Maxine, Kim,Sherece…read moreand Marlene , they handle all aspects in a friendly way as if you are family.​

Dr Solomon and Beth, the Advanced Practice Nurse are wonderful, brilliant and caring professionals…read more They took care of both of my parents through their geriatric years and right to the end when they needed hospice. I am grateful they were there, available and compassionate until they died. The office staff was always helpful too. Janice Haddad