I've visited many different skin care clinics before but none were quite like Ashley's. Her skills…read moreare on another level and was able to alleviate me of various aches that I suffered from for years. For the first time in 20+ years I look at my face and feel beautiful. Ashley is very warm and it is apparent that she cares about her clients tremendously and does not treat you differently like some other places do based on your tip. If you want to invest in yourself and actually see the results on the same day, look for Ashley!!!!

I came not know information anything thinking I'm getting a consultation but they brought me into…read morethe room and she looked at my face saying I need a facial with the Ashley signature care which is a 1 time that going to cost me $$ without explaining what needed to be done . It was cut and dry and I felt like she was not nice. I didn't expect this since I my friend told me about this place. I will not be going to this place.

Beautiful place and kitty is good for design gel nail. I…read moredefinitely come back for other design nails.

Kitty is the best! I only trust her with my nails & will always be coming back. Great quality every…read moretime.

my favorite place : ) The shop is beautiful and her job is…read moreperfect And emily's massage makes my body feel better Thank u christina~~~!!

Ever since I've been getting facials here, my skin has improved drastically. I literally travel all…read morethe way from across the bridge from Washington Heights NYC to come here and get my facials- that's how good it is! Unfortunately I'm a student right now so I can't come every 4-6 weeks to get a facial but I wish I could! :( I have always done the deep cleansing facial which includes extractions, a massage, among other little things that make it a very relaxing experience. Highly recommend Beau Esthetic for facials in Fort Lee!

Luxurious experience with friendly, skilled staff. It's pretty spacious inside. A few notable…read morethings that differentiate this place from some others I've been to: - The owner is very knowledgeable and she personally did the extractions and gives you a rundown of your skin. By the way this place specializes in facials/skin care, but they do include a bit of a shoulder/neck massage which also happens to be VERY well done. - They have fancy machines such as radiofrequency machine and scaling machines (this is something that apparently clears out all the oil from your pores) that I haven't encountered at other facials. - Whole facial is 2 hours - others I've been to charge a similar price for 1 hour You may have some red spots from the extractions but they go away, so not to worry. I do feel a difference in my skin though I know one session is not going to make a huge difference.

I had Skinvive procedure recommended by Dr Hong about 7 months ago. He said it 's just "expensive…read moremoisturizer " to make skin glowing. I was left with dozens and dozens of huge bumps which resembled like bad bee stings all over my cheeks and chin. I look deformed. When I confronted Dr Hong and the staff he just said he made a mistake with the procedure and brushed off. After nearly 7 months I still have bad wart like bumps with bad discoloration. Needlessly said I look much much worse now than before with bad permanent skin condition. Dr Hong is an internist not a dermatologist. He and the nurses who perform some of the procedures appear not too qualified and knowledgeable. They should study more about some of the procedures and less of money making. There should be restrictive laws and prohibit some careless practices done by money hungry doctors and nurses.

Unfortunately, I had a very bad experience with the front desk receptionists. I waited for 4 weeks…read morefor a facial before my long trip. I live an hour away, at 10:45am I called the front desk and let them know I'm running late for my 11:05am appointment due to some traffic, the front desk girl (Sarah) asked me what time will I get there, I said around 11:30. She immediately said I need to reduce my time of the facial. I said that means I only will get 5 minutes of facial, she said I can cancel my appointment and I'll get charged for it. The way she spoke to me was stone cold, and how she approached was honestly so rude. And this is not the first time they treat me this way. I asked to speak to a manager, and they sent me to another receptionist who refused to give me her name and was equally rude. She also told me there's no manager available to speak to me and hang up the phone. After that, no matter how I call, they would not pick up the phone. Then left clueless, I had to call the Manhattan location and asked them to please call the Fort Lee location and ask the manager to call me back. The silver lining is, their manager Jessi did call me back later and apologized. She was nice and reasonable and I left the conversation with some sort of comfort after my experience. The receptionists are the face of your business and their behavior has an impact on your customer relations. I hope the business will do something at this location.

The office staff was so kind, the PA my toddler saw, Crystal, was so kind and so was the assistant…read moremaking sure the ambience was child friendly. Crystal made everything so clear and was patient and in no rush. Very pleased

The office staff, back assistants and Dr. Scherl are excellent! never a long wait, all my needs are…read moremeant every time I'm there!! all of their personalities and smiles truly go a long way!! Dr. Scherl is professional and excellent at what she does!!!!!! I started bringing My Daughter there as well and Dr. Scherl was vigilant on fixing her problem too !!! She explained everything to her!! I definitely recommend this office and DERMATOLOGIST!!!!! 5

I purchased my Cellcosmet products from them. They were welcoming and very knowledgeable. Nice to…read morehave a high end store/spa nearby. Their curbside pick up is super convenient as well!

The very best in products and advice we have been going to this place for 25 years for cosmetics…read morefacials and nail spa

I cannot say enough great things about this place. The patient care is top notch. Dr. B is so…read morepatient and caring with everyone she really takes her time to explain to you want it going on. Her online portal to ask questions is also really helpful to get in touch with them at any time. It's so easy and convenient to get a response from a doctor's office.

FYI, this appointment was before the pandemic. We went for a…read moreconsultation, which turned into a biopsy. The assistant who took my vitals was nice. However, we were not prepared for what came next. Dr. Naana Boakye's bedside manner was utterly atrocious and very abrasive! Let's just say we caught the 'B' in Dr. Boakye that day!

Terri is always a pleasure. Great facial. I feel they need a…read morenew receptionist. She is not friendly over the phone, and also not in person, at all. When you think of spa receptionist you think face of the spa, bubbly, and well kept/put together. This woman is rough in her mannerism, tone and was in a huge sweatshirt with hair in a dirty bun like she just got back from from the gym or a nap. Hate to say this but the face of your spa needs to be someone inviting! It's a true Shame because Terri is great, but this could be a major turn off for potential clients! I know the phone call interactions and the in person interactions with the receptionist tainted my overall experience. When I came last year it was a woman named Amy and she was very sweet, and helpful.

For years I've seen Serenity and driven right by it. It doesn't have the high end Spa presence but…read moreit is a neighborhood "hidden gem" in some regard. As long as I've seen this spa, I have been holding onto a couple of gift cards for Spa Week and Spa Finder. Every place I frequent isn't a business that honors them, but when surfing the list of businesses that do, I saw Serenity on the list. Before booking an appointment I called the business to confirm the cards were accepted - yay, they take them (both)! Or so she said. I booked a manicure appointment for mom and I. Day of arrival we parked on the street (at a meter), not knowing the business has a parking lot behind the building for customers (manicurist shared with us during appt). That might have been worth mentioning Ms. Receptionist. The space looks small from the outside but inside is very spacious but dated; the Manicure Room is cute, but could use some updates as well. The nail color selection is limited and flat (none of the new stuff). The manicurist were great - took their time and polished well. Upon check out I presented both cards, one for my mom to use and one for myself. The reception said they didn't take Spa Week, I told her when I called the receptionist said they did. Whatevs, but I know what I was told. On my second visit (2 weeks later), I booked a mani and pedi, but the manicurist I booked with was no longer employed there, so I was very surprised because I wasn't notified. The new girl was good too, so I was satisfied, but normally a call with the option to keep or cancel appointment is my practice. The business sends frequent email blasts that let you know about specials and pricing, which the prices have spiked, as of April. A regular manicure will now cost $30, color gel mani $55, basic pedi $55. These new prices will determine the frequency of my visits.

I came here through a friend of a friend's. My shoulders…read morehave been sore so Annie gave me a facial and also Indiba. It was very therapeutic. You can tell Annie has been doing this for a long time. She's a pro! Price is decent and ambience is super calming. It's not loud even though it's in the middle of a busy street. I suspect parking could be hard during certain hours but I got lucky and it worked out nicely. Thanks Annie! I'll be back!

I had such an awesome time here! The customer service was outstanding and everyone here were all so…read morefriendly and welcoming! They were all soo comforting and catering to my specific needs and were all soo understanding to what I needed! I def recommend this place to anyone who wants to get the most of their money! I absolutely would come here again! So look no further...this is the place to go for any procedure you want to get done!