The top of our garage door broke and the mount for the opener pulled out. We assumed we might have…read moreto get a new door. Based on good Yelp reviews, we called to get an estimate for a potential repair or replacement. Amazingly, a technician (Jorge) was available to come out the same day. He took a look at the door and said it could be repaired. Plus he would make adjustments to the springs and do some other maintenance for a very reasonable charge. We're happy with the result!

This company installed a "lift master" garage door opener less than 2 years ago, when they came out…read moreto determine why the motor was not working , we discovered the technician had used an old extension cord he found in my garage for a power source, (not even a 3 prong cord) tells me he can't fix the motor , that they only warranty their work for 1 year and for me to deal with "Lift Master" to resolve. They never sent the receipt when the work was initially done , totally unprofessional, if you use this company ...Good Luck

Very knowledgeable and efficient about what was needed. Didn't add-on things not needed…read more Appreciated the honesty and quick service. Had to replace my motor unit and he was able to do that with one he had on the truck. Even compared price if I bought one at a box store. Good work, really like our new system.

It's so nice to do business with a company that actually cares about you and about doing quality…read morework! I learned about them from a neighbor. I called and they came out within an hour, troubleshooted, reset my system and didn't charge me!!! I know my motor was going to have to be replaced soon. They were honest about what I needed- didn't try to up-sell anything, and their price was fair! They came out two days later to do the replacement. Showed up on time, did the work, walked me through everything and the price was what they quoted....NO HIDDEN FEES! I can't say enough good things about this family run business.

3.22.24 We had a new garage and opener installed today…read more The new door is not all that different than the old one (style wise) except this one is insulated and the panels are a little different. (And not bent) I have to say these guys were very professional. First Bobby arrived early! I have Never had a contractor show up early before! Then Zach arrived and these 2 guys worked so well together. Also, they cleaned up as they went and brought their own broom, dustpan etc... They took the old door and all the trash with them. The new garage door is so quiet. The best part was I used a coupon from YELP for 1st time customers only for 10% off! That was a huge savings!!!!!! Thanks Yelp. We paid online and one thing I have never encountered was it asked for a tip. Not sure if this is standard practice for garage door installers. Overall, the service, value, professionalism was outstanding. I would definitely recommend them!

Poor quality; terrible value…read more ---- Tech damaged equipment and refund did not cover damaged tech caused. Tech causes hundreds of dollars worth of damages and the refund reflects the excuse of the company's ability to skirt responsibility. ---- Don't be fooled by the Appleology - this company left us with security risk due damaged equipment. Their "break and replace" approach exploits and places people who are unaware of these techniques feel obligated to pay for what's advised. Reputation is not based on reviews, it is based on how issues are resolved. Dishonesty and exploitation is not a good business practice. ----- We now have to update this review as this company is dishonest. The garage opener was still notifying us into the time the tech was removing the opener from the ceiling to extend the brackets due to Adam's recommendation. After the tech reinstalled and powered up, the opener immediately began to fail. The tech broke the sync button and damage the WiFi board so bad, the support to the board was cracked. Anyone reading review, find a different company. They are no longer reputable. Clarification - refund did NOT cover the cost of damages the tech caused. Repair work failed after a few months. Permanent damage to existing equipment. Don't use the tech Bobby, if possible, unless there is a secondary tech leading. Unfortunately, the overall experience was expensive as the damage cannot be covered.

I called on a Sunday locked out of the backdoor of my sprinter van. Alex answered and listened to…read moremy issue. He then called me back after doing some research and talked me through how to open the door on the phone, he could have came out and charged me for something that ended up simple but instead just walked me through it. Live saver, I could not recommend more. Thank you.

I called Nate's for a lock issue, and while they were prompt, the service was a bit rushed. The…read moretechnician did fix my lock but I felt like I'm just another number. Decent work, but I expected a bit more attention to detail. Overall, I'd say it was okay, not amazing.

Not only are they prompt to response but they also dont do bait and switch with free in home…read moreestimate and flake out on you. Veteran is very honest and got it done with no frill

Had a spring fail on my two wide garage door. Had VGD come out to look at it and was very pleased…read morewith Grier price, service and knowledge of the system. While fixing the spring, I had to them check my bearings on the rollers and had the repaired as well. Door has never been so quite. I recommend. All during the process I was kept informed of findings and options.

Our garage door spring broke and I was unable to open it to get my wife's car out before she needed…read moreit the next morning. The garage door tech drove over at 7:30 pm and manhandled the door open so that we could get her car out. He assessed the problem and came back the next day with replacement parts. Rather than go back with the same setup, he replaced our single spring with double springs, restrung new end cables, lubricated the latch rollers and adjusted the automatic opener in under an hour. We got great service and I have no problem recommending this company.

I'm in Fresno, TX and today Braxton from Southwest Garage Doors came to my home to fix my garage…read moredoor. He did an excellent job! He was very professional and explained everything to me. He needed another part to fix my garage and he did not hesitate to go get it and get the job done. He came back quickly and got the job done to my satisfaction. I am pleased with my service, and I would definitely recommend! Great job Braxton and thank you for your services!

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.

Scheduled an online appointment for a 1PM-6PM time span so I was stuck at home for 5 hours waiting…read more I asked if I could get a smaller window of time, no can't do that, I asked if I could at least get a 30-45 minute ahead of time call to let me know the technician was on his way, no can't do that either. I get a phone call at 5:40PM saying the technician is running late on the last job and will need to reschedule two days later for another 5 hour time slot of my day. No thanks, you guys obviously don't need my business any more. It's disappointing because I have used you several times on multiple homes and always had good service but a 5 hour service window and no advanced notice the technician is on his or her way is worse than Comcast.

I have used them for years. Always speedy service at a reasonable price. Highly recommended!read more

Needed a circuit board replaced (~$190 for the board). Labor for less than 30 min of work, another…read more$160 for a total of $330. Tech offered to reprogram remotes but never mentioned this would be an incremental charge (10 min, $30). Grand total, ~$380. Service was good but terrible value.

Replaced both springs and cable in 30min. Timely and efficient service, highly recommend.read more

Easy scheduling, arrived within the planned window; and quick service with the job completed as…read moreexpected.

My door was making a noice so I found this company on line. They sent Nicholas out within the hour…read moreand he was great. Found the problem right away. Had it fixed and it works great now. He also made some recommendations for the future because the door is a cheap builder's grade. I appreciate how professional and friendly he was. Very polite and knowledgeable. Will definitely use them in the future!!!

I called up and spoke to a real person who set me up with an appointment next day. Drew came out on…read moretime and talked over my problem and solutions with me. Work was completed same day and the service was great. I highly recommend anyone who needs garage door help to call Ohana.