Professionalism is lacking and needs major improvement! As of Aug 7, we are still waiting (no longer patiently) for a full refund for services NOT PROVIDED. After weeks of promoting that Gamezilla would be there to provide service for our event, the owner called 30 minutes before he was to arrive stating the truck broke down. While this is disappointing it is understandable that things happen, this was on July 27th. (I now am aware of him flaking on another client days before) Not only was his deposit paid, he was paid in full a week in advance. He never had to wait for his money and now, has refused a prompt refund. This is Highly Unacceptable and Terrible business practice!! I would NEVER Recommend this company. There were so many options to resolve this matter but this owner chose to do nothing! Yelp made me give a star but just know even it is broken! read more
