Video store owner Barry is quite polite and knowledgeable on the various videos he has and always…read morehas a recommendation. Phoenix Video is a nice little video store with lots of options and some toys! Bubble gum machine to try your luck in getting a black gum for a free rental.

Staff are very aggressive and not helpful. When my son and I realized we weren't going to buy…read moreanything, we figured we would just get some gift cards so he could either purchase a movie or DLC or use them as a gift to a friend. The manager when into a long rant about the demerits of purchasing cards and we should decide on a game and buy it. Then they wanted us to sign up for their EDGE card. We asked if we could simply just purchase the gift cards, and they continued to press the issue. We will not be returning back to this company ever. Overall and bad experience.

Fantastic service. I was looking for non-violent games as a woman and the man didn't condescend to…read moreme at all.

Seems legit, big selection, good location. Not sure how necessary it is, but could say the same…read moreabout the record store next door. Had customers so that's a plus. Fingers cross they cut it in the long run. If you need a dvd, go here?

Top movie selection here folks. All the blu-rays you could want including 4K UHD. Prices are…read moreunbeatable and service is beyond good. New or used no scratches. The owner will personally go out of his way to get you what you like and the staff are very knowledgeable. There is even a nice little used CD section.

This store is a bit of a hidden gem. The only store that I know in Gatineau for retro gaming and…read morecollectibles. They've got Pokemon TCG, various old consoles; Xbox, Nintendo, SEGA, etc, as well as figurines and other collectible items. It's hidden in the strip mall across from the Promenade Mall. The parking lot is accessible and I've never had issues. The service at the store is good, what I like about it is that they usually leave you alone to browse and don't get in your face like at most stores. It's a good place to get a gift as well.

I only review stores that sell retro-games - see my other reviews if you want to see more…read more If you live in or are visiting the Ottawa/Gatineau area and you are into Retro Gaming you must stop in at The Blue Gryphon! What an awesome store - they have everything retro-gaming. Also, their prices are very reasonable. If you have some retro (or newer) games they will accept them in trade too. They also sell retro consoles. Sega fan - they got tonnes! Nintendo - tonnes! Turbo-Grafx 16 - some Neo Geo - some Playstation - lots Playstation 2 - tonnes! Xbox - lots Gamecube - lots. They have another store at 380 Notre-Dame but this location just recently opened up and, because it is a bigger store, has more stock. Additionally, this store has regular store hours; open daily. And they have a HUGE amount of stock. Most popular games are available and many can be purchased complete in box. The staff are very friendly and are ready to help if you need anything. The owner attends many conventions and, as a result, is always bringing in lots of variety. If you are looking for a specific title, just ask; they will make a note of it and when they get it, give you a call. I live in Ottawa and have been to ALL the retro-gaming stores in the area - don't pass through without checking it out, you will not be disappointed.

Friendly and knowledgeable staff - happy to chat and offer recommendations when the store isn't…read morebusy. I always feel well looked after when I visit. Small physical location but my favourite one to visit in town - so much heart.

"What do we say to the God of Scalpers?" "NOT TODAY!"…read more I walked into this GameStop in Barrhaven on December 23rd 2021. As usual, I was greeted by the friendly staff who were very accommodating and open to questions. I was looking at the Mandalorian Dark Saber (elite fx edition) that they have in stock because I'm a huge fan and they are always so cool with me coming in just to look at it.. One of the staff members came up to me (I'm pretty sure it was the assistant manager) and asked me if there was anything else I wanted to look at... she gestured toward the PS5 Display box. I asked if they had them in stock, and if they are selling them on the spot, she said yes. I was able to purchase a PlayStation 5 disc edition with two additional games, add a warranty on my controller, all for the product's retail price. NO TO SCALPERS! Thank you for making Christmas of 2021 a memorable one. I am loving the PS5, and I look forward to buying more games from you guys in the future. This is a very powerful console. The graphics, paired with a 4K HDR TV are absolutely stunning. The controller is probably the coolest part of this whole thing. It is unbelievably interactive. The haptic feedback on the triggers feels so real, Astros Playroom is a really cool game to introduce you to this console and it's features. And it's really cute and nostalgic for devoted PlayStation users as well. My bundle came with Ratchet and Clank and Spider-Man. Again, incredible graphics. Visually stunning. Very interactive with the controller. Feels very real. Every hit, gunshot, and story environment. The dashboard is no different than the one you are used to on the PlayStation 4. Very similar in layout, but more visually stunning that its predecessor. All of that being said, this is the biggest gaming console I have owned to date. My console is standing vertically as I barely have enough room to put it horizontally on one of my shelves. But, that does not make it a dealbreaker. As for the internal hardware, The operating system for the PS5 will take up a good portion of the 825 GB of storage you have available. I purchased a internal SSD drive from Best Buy. A 1TB western digital black series heat sink SSD. The installation was relatively easy. Make sure you touch a metal surface before you start opening your PS5. You don't want to shock and risk damaging your console. Be very gentle with the screws that hold down the additional SSD drive. Do not force The screw or tighten it too tight. you could risk misthreading the tiny screw. Also, I highly recommend getting an additional controller and the PlayStation 5 charging dock. I'll admit, these controllers do seem to drain after two hours or so. Overall, I give the PS5 five out of five stars! As well as GameStop in Barrhaven 5/5! Thanks a lot guys! Thrilled that I got my hands on one of these for its retail value. Did not want to support scalpers

I've never had a bad experience at this location, I have been a customer here for years. I…read moregenerally try to buy all of my video games, consoles, accessories, and paraphernalia here. Friendly and knowledgeable staff.

Although I am not a huge gamer I often stop in here to peruse their other nerd-culture merchandise…read moreand apparel. They often have stuff from Batman, Deadpool, Harry Potter, Star Wars and many other franchises and properties that I enjoy. Much along the same sort of stuff you would expect to find at Hot Topic but in a space that is more lit up, has way more space to move around, and I find is much more categorized to find things. When i do have video game needs though these guys are far more helpful than Walmart or Bestbuy because they actually know their stuff and give me straight answers to my questions. If they think I will hate Overwatch or Fallout even though they are both huge titles that sell lots, they still tell me they think I won't like those games, why they don;t think I will like them and what they would recommend instead. Even if I come in convinced I am going to buy a particular game, they will not hesitate to let me know when I have been had by advertising that doesn't quite show me how the game really plays, I'm looking at you Jurassic World Evolution!

Sells resealed games as new…read more This is called a Y seal, and if it doesn't have it, it's been resealed and is not factory new. http://i884.photobucket.com/albums/ac47/rarebucky/GC%20Reseals/IMG_3614.jpg The following image are how the switch games are and they are "new" being sold for new prices, even though they are used. http://archive.pokedit.com/images/posts/genuine/fake_new_game_seal.jpg

Surprise, surprise, my review was deleted…read more I used to shop here all the time since I was in my teens and I found out recently they've been selling resealed games for a VERY long time. I've gotten into collecting sealed games, and the large majority of genuine sealed games are sealed using what is called a Y seal. https://i.imgur.com/I0OD318.jpg I've only really noticed collectors editions tend to not have this seal. (Think big boxes with odd shapes) He has these resealed games all over his shelf. If I am going to pay 80$ for a game that is supposed to be new, I'd like to actually receive a new game thanks... His worst offender is definitely a game called Lunar Silver Star Story it's supposedly sealed but has obviously been resealed, and the guy is selling it for 300$. That's pretty bad. He has MANY more like this all over his store. I used to love giving my money to this local gaming store, but after this, I'd give Walmart my money any day. At least they aren't tricking me. If you want to see what a factory sealed version of the game you want actually looks like go to any Walmart or BestBuy... Or for his resealed retrogames look them up on ebay and browse for a while, and ask on retro gaming subs.

Skip paying $3000+ for your own VR rig and try it here. It's $40/hr and they have a bunch of…read moregames. You can also purchase drinks and snacks here. Friendly staff and a lot of fun is had here!

A new, innovative and immersive gaming experience that blew me away! I came here on the…read morerecommendation of Jim D. and Vanessa D. I didn't expect to enjoy it as much as I did. It was so cool! I did an immersive under water adventure, Andre G. did this catapult game where he blew things up, Vanessa D. sliced up a fruit salad storm, but what I enjoyed the most and which made me wish I could bring the equipment home, was the archery game. It feels like you are using a real bow and is a surprisingly good arm workout! More recently, I attended a Yelp event here. It was a great turn out, but despite the large crowd, everyone got a turn and seemed to have a lot of fun. There are several pods available for use and we had booked them all, which I think resulted in no one having to wait too long between turns. Pricing is regularly $40 an hour. I think it would be an awesome place for a party or social event. The location couldn't be better for it. Dinner out with friends followed up by a visit with jellyfish! Beauty!