Amazing Gamestop to shop at. The store was much bigger than other gamestops and the inventory was plentiful read more

GameStop - Videos & Video Game Rental Near Me - Wayne, New Jersey

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Best video games place ever. Friendly staff. No problems ever. Great place. Highly recommend.

A zero star on this would be more appropriate. I went into this Game Stop today to purchase a PS5 bundle with either the God of War: Ragnarok game of FFXVI. I would have been happy with either, knowing I would purchase the other games hard copy in a few months time. When I asked the associate at the desk if they had it, the response was yes. But due to an issue with the sku in the system, the manager (?) came over to assist. I had already provided my phone number to the initial associate who let me know my Pro membership had run out and who asked if I wanted to renew it (I said no). When the manager (?) saw I was looking to purchase the bundle system AND saw my Pro membership wasn't being renewed, she told the associate that I "have to purchase the membership to get the bundle". TLDR: this is fraudulent and illegal. You CANNOT force someone to purchase this membership especially when it's not listed online as such! I left without making the purchase and will get the system bundle from Best Buy. AWFUL store, AWFUL company! read more

There are two factors which differentiate one Gamestop from another, customer service and game selection. As far as service goes, this location is par for the course. The game selection however is terrible. I did not find anything worth buying. Sorry, Wii shovelware and the past 5 editions of Madden don't do it for me. I don't blame the people that work there, but I can't recommend this particular store. read more

I stopped here right after opening to see if they had any Nintendo Switches in. I had been to 2 Gamestops the day before and both told me they got 5 in but were immediately out of stock. Here's how the conversation went at this store: Me: Hi, do you know when you'll be getting more Nintendo Switches in? Girl: No, we don't know when. Me: Did you get any in this week? Girl: Yes, we got some yesterday but we're out of stock. Me: Oh ok, how many did you get in yesterday? Girl: Sorry, I can't tell you that. Me: Huh? You can't tell me?? Girl: No, sorry, I can't disclose that information Me: *puzzled* Why not? I was at 2 stores yesterday that had no problem telling me. Girl then looks back at the male employee at the computer who then looks at me. Guy: What does it matter now, right? Me: Exactly, what does it matter then to say how many you got in stock? Guy: We're not allowed to disclose that information. The other stores shouldn't have told you. L O L I couldn't help but laugh as I left the store. Even if that is somehow a store policy that is the most ridiculous thing I've ever heard. Albeit a simple question, each store has been getting different quantities so any information would help me determine how I should go about trying to get one of these consoles. The store had been opened for literally 4 minutes and there was not a single other person there. If it was the week before Christmas and I was bugging them with unnecessary questions then I could understand them not wanting to deal with me but what else could TWO employees in an empty store possibly need to do so urgently that they can't just humor me with a simple conversation. You would have thought I was asking them for the US nuclear codes. It's a game console people, lighten up! read more

Bought 2 games and one free. Manager swapped games after sale was over but explained he should not. They also held the Switch Mario Kart game since last night. That's awesome! I read about some frustrated Switch shopper reviews. I too stopped into the store on a regular basis looking for a Switch. What's frustrating with the new Gamestop model is that corporate management wants to push consumers to order warehouse bundle packages instead of having you purchase the Switch from the store. My point is that the store personnel always go out of the way, in my experience, to be helpful. I've known most of the store personnel and they know their games ...so that's a plus. Bottom line: Gamestop is pushing customers into online ordering for the Switch as well as our favorite games...only the top game is available online or there are no Switches in the store! Just don't dump a store's rating on corporate policy. read more

Besides the fact that it sells games, it should have gotten a 1 star. The layout is garbage and pointlessly collaborated with PC and GameBoy games filling all the shelves. If you want an XBOX or PS3 game, try somewhere else unless you want a broken used one. The demos are hogged by little kids just ruining the games. The employees are nothing special and I miss the old GameStops in the WBrook Mall. read more