This store is just going downhill. An employee named Paul, or something close to that decided to not only be rude, but show aggression towards a disabled customer.
I work in the Home Health Care field, and my consumer is a BIG WWE fan. We scrounged up some of his change so he can put money on his pre-order of the new WWE 2020 game. He had $7 in quarters, and a dollar in dimes. He walked up to the counter, gave his information, and playfully said "I hope you need some quarters!" To where the man said he was not taking them unless he counted them all out and sorted them into piles. He raised his voice, as if he was trying to tell everyone in the store about it, thankfully only one person was in the store besides us. I told the man that it's just quarters and walked to my consumer's side and helped him place the change in neat piles. When we were done, he sighed and walked over as if it was such a burden to do this. We finish our trip off with my consumer asking a question about how much and how long he has left on the game, where Paul retorts with "you can take this change and take it home, and come pay the $60 you owe on it in October, like the rest of the people."
Do something about this man, I even have had issues when I come in the store myself. To anyone reading this, avoid this store. Go to Tuttle, they're so much better on customer service. read more
