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    GameStop - First

    GameStop

    (10 reviews)

    $$

    Heartland Village

    I tried to sell 1 switch game I don't use and he said to me I need id when I came all the way from…read moreJersey it's not like I'm buying alcohol

    I know that most of my reviews seem "negative" but there seems to be a decline in good customer…read moreservice, particularly in Staten Island. I visited this location yesterday to purchase a gaming giftcard and again, one of the white girls who "assisted" me seemed rude with her side comments and judgement towards me and the type of card I chose to purchase. Like wtf?! Why do you think, as an employee in a GameStop that you can try to make people feel like less of a person due to their preferences and possibe age? I guess you're the leader of all the giftcards and games in the land?? As a middle aged man, even if I want to play a Hello Kitty or Barbie game that's my business and I'm not hurting anyone. One of the other young ladies who continued to assist me was nicer to me and provided amazing customer service. She understands that GS is a place of business. Even before I visited store this same young lady who I spoke with over the phone to inquire about my potential purchase availability, was super friendly. As for the rude girl who thinks she's too cool for GameStop, you realize many GameStop's are shutting down right? Maybe that's why you're so rude but understand that regardless of what you do for work in the future that professionalism is vital. You're not better than anyone because you're young, female and white. I'm stupid though for thinking I could visit one of these stores and have a positive experience. I need to remind myself to only shop online and when these big name stores get shutdown I'll be in the front row with popcorn laughing loud and hard not caring at all about silly lil employees who choose to be rude to feel better about themselves when they lose their jobs!

    Gamestop - videoandgames - Updated May 2026

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