I was treated better than any music store I'd ever been in…read more Normally, as a woman in a guitar store, I'm invisible to the staff. We stopped in on a summer road trip. I'd been shopping for an acoustic guitar for months without finding one I liked. I found 2 there ( both Breedlove guitars) in 10 minutes. I ordered one after i got home (at a very good price). When it arrived I found it had an issue with the pickup. I decided to order the other one too and again, I got a great deal. The store owner delivered the 2nd one to me during his road trip to see a friend (5 hours each way), took the first one back with him, repaired it and shipped it back to me for no cost. I had it back in no time. It doesn't get better than this.

Excellent service with reasonable prices. Went in for a guitar string and got a lesson in tuning it…read morefor nothing. Great people with a great attitude.

I have only been here a few times picking up quick items on my way home from town. It is clean. The…read moreemployees are neutral but will answer a question if you have one. I like it. The products and prices are what I expect. Yea, good experience.

This place is beyond awesome! We are a ffl holder in another state and steves place helps us out…read morewhen they didn't have to! These people are what its all about! Can't say enough about these people. You can know going in there your going to be treated RIGHT!!

Don't go here, this place sucks. Bottom of the barrel scavenger prices. If you need a few extra…read morebucks, go to the plasma center, it will leave you with more dignity.

I had a very strange problem the shoes that I was supposed to bring that weren't super fancy I…read moreforgot I'm at home so I needed something semi-fancy but like if I got mud on it it wouldn't be the wind of the world while the two associates that helped me cannot have been more correct in their choice and left me very happy. they're able to find what I wanted almost immediately and everybody was all smiles

I'm updating my review from 1 star to 4. The main reason I'm doing this is that my problem was…read moreprimarily with the website and not our local store. I have mostly had good experiences with the local store but I would definitely never shop on their website. The policies are terrible, their staff is rude and their business practices are totally unfair. Again I'm referring to the website not the local store.

I absolutely love Ulta! The staff is friendly and knowledgeable about their products. The store is…read morewell kept and clean. I highly recommend Ulta for anyone's beauty/self care needs. I am so happy that this business is in Klamath Falls.

I went in the store to return a perfume, I got information prior(asking if I could return my…read moreperfume without a receipt but using the information on my ulta account). The cashier at the time said yes, as long as it's 80% full and not broken, and I was like cool I've used it twice, it stinks. I drove home and brought the perfume back, the lady that helped me the second time (a heavy set alternative/emo looking girl with wild dyed hair I think silver) was not very good at customer service, and she was the manager, I walked up with a smile and a cheerful greeting (because I do have good customer service) and my request to return my perfume. The way she looked at me and gave me a fake smile I could already tell that the girl wasn't going to help me. She looked for a box to scan the sku code and said she didn't have it therefore she couldn't do the return, she also said it was because it looked open. I called customer service and they said that the return should've been possible, I came down to a different store and they did the return with no issue, not needing the barcode from the box, they just got it from the computer with no issue and no sass. I used to go in and pick up products because I liked how calm that store was, I never minded the ladies followed me and stared me down, cause they thought I was going to take something. Because I knew I was there to purchase stuff, but not being able to return something I purchased at the same store, because the girl didn't want to do her job and just wanted to profile me, is not okay. A person like that shouldn't work customer service and definitely shouldn't manage a store. People shouldn't feel bad where they go purchase their products. They should get better training so every store can go ny the same policy, they should, but I guess it wasn't thorough enough.

One of the nicer stores I've been in. They had a good selection and nice staff. I'll be back.read more

This is probably the cleanest and one of the best stocked Ross's I've been to. I'm super grateful…read morefor their variety and prices! What I like about Ross, is no workers try to come talk to you. It's just you and the racks. The employees working counters were chill! Nice place overall.

Since I needed these items immediately, I stopped by Staples on 6/26/26 to buy a 3" binder and page…read moretabs. Three employees were working. None of them asked me if I needed help. I had to locate the items myself. I buy most things online since the selection of products is limited in Klamath Falls and the prices for anything are higher. I didn't buy the page tabs, Staples price is double the $3.68 Amazon price. I ordered them on Amazon. The employee who checked me out was unfriendly. I'll stick to buying online. The selection and customer service are so much better. I do not recommend shopping at the Klamath Falls store. It's a skeleton of the great store it once was.

ASHLEY ROCKS!!!! -----__…read more Just needed to add Ashley went way above her job description to help me get my print order done. She called me at home because my edit wasn't good enough, but she was very interested in helping me. I'm writing this review because stores rarely have employees like this anymore, so I will keep getting my printing done here. It's very professional looking with outstanding prices. I had left another review for Daniel I think his name was but now it's gone. This is for Klamath falls not Medford.

I don't even buy records, but I absolutely love Retro Room Records…read more A couple of years ago, I brought in a client of mine who sometimes struggles with being in public because of his mental health. The moment we walked through the door, Jim greeted him with a genuine smile and treated him like any other music lover--not like a diagnosis, not like someone who was different, but like a person who belonged there. I knew from that moment exactly what kind of place Retro Room Records is. It's more than a record store--it's a place where people are welcomed, respected, and treated with kindness. That has stayed with me ever since.

My partner and I stopped by on the way back to California. We were so glad we did! They have a…read moregreat variety of records and C/Ds. Everything was organized very well and made sense for the stores layout. On top of that, the store was awesome inside. It felt like something we just had to see before we left. Everything was super reasonably priced and they made an effort to check some of the items first to make sure they seemed in good condition before sale. I made sure to buy some pins and earrings too. Adorable stuff! Great price, great environment, great staff.