I found GZA to be a friendly, helpful place to game. The staff is willing and eager to answer any…read morequestions you might have about gaming and even run a teaching/demo game if needed. The facility is large although under remodeling but with plenty of space to game any day of the week. They have a decent selection of merchandise and if they don't have it they can order it or tell you where you may be able to get it locally. Overall a good place to game.

In short: Great people, great selection, knowledgeable staff, clean store, fun atmosphere conducive…read moreto learning. This place is like a second home for me and my friends. All the staff is friendly and knowledgeable of a wide array of games and subjects, and goes out of their way to find it for you if they do not know. They have a wide variety of both card and board games for sale, as well as many of them available to play-test yourself right there in the store, often times with their staff. They have regular board game nights where anyone can come in and play or learn their own or others games. Their friendly staff will never push you or coerce you into buying anything you don't want to. Many times I will make the trip to buy a single game or expansion, planning only to run in, find my game, and leave, only to find myself having a great time just chatting with other customers and their staff for much longer. I have never left their store without being completely satisfied with their customer service, a friendly wave and asked to come again soon, even if I don't buy anything. I would strongly recommend this great community to anyone who's looking for a new place to play their favorite games, or to find the newest (or old and classic) games to buy. 5 stars just isn't enough.

Very professional staff and atmosphere. Joey (the store manager) greeted me and informed me there…read morewere other customers ahead of me but I would be assisted shortly. Tia Reed (Solutions Specialist) answered all my questions and had my cell up and working in 5 minutes. I'd drive 45 minutes any day to have this great professional service! :D

If you like being put on hold perpetually, Verizon is your service provider…read more I have been on hold now for 10 minutes and this is after I told them I just need to complete a purchase.

Hey, an independent video store still in business? They have to be doing something right…read more Convenient hours, large selection, friendly people. There's even a bunch of VHS tapes tucked away in the back of the store if you care for such things,

Today my husband went in the store to purchase a vape pin charger and was asked for his ID which…read morenever happens.My husband forgot his ID so he asked me to go in get a charger for a vape pin. I was told that I couldn't purchase the charger because my husband, who is 29 by the way, had just came in and she knew I was with him. She said it was like selling cigarettes at gas station.She told me the FDA secret shoppers could be in there but I was the only customer in there. They definitely lost a customer today. Don't shop here she is rude.

They always have wonderful service with a very knowledgeable staff. Their selection is always…read moregreat. You get great value for the price. My wife loves this place.

I've been a Brighton customer for over 30 yrs and they reward me with a $50 gift card every year…read morebecause I buy so much. This year they informed me that they could only send me a $15 reward because they do not count my Brighton purchases at stores that they do not consider real Brighton Stores like the DFW airport, The Charlotte airport, 2 local shops where I spent over $1,000 in the past year. I called customer service and they said sorry and really didn't care that they were losing a long time loyal customer. Their customer service department needs to realized that first you need to care to work in customer service. They don't care.

At this location the staff is friendly, and semi-helpful…read more I'm mainly here a lot because of their used DVD's. Not really much of a console gamer. They have a lot of movies, and TV shows. Most are under $10. There's also a special if you buy an x number of DVD's you get another one free. I forgot if it's 3, 4, or 5. The gaming section has N64 to today's PS3's. There are also used consoles for purchase along with used iPods.

The district manager of this and other stores makes going to this store a very unlovable…read moreexperience. Game exchange allows a temporary hold for items for up to 24 hours. I was in a location last night that had an item traded in. I was told it would be held for me as soon as the store opened today. The district manager who Goes by soto. Paid a visit to the store, saw the item, claimed it was full of cockroaches and took it with him. The item in question was not a system it was a halo special edition helmet which was inspected by my self and a store employee. It was dirty but had no cockroaches at all. This is not the only time he has done this. He's been rude to costumers, has a piss poor attitude and a superiority complex because of his position. I will not be going back to a game exchange that this man has anything to do with. Just so you know. If you have a rare video game worth money game exchange will buy it from you for far less than its value and then flip it on eBay and get full value of not more for it. You're better off selling your items on eBay.

I wanted to sell my mom's ring. Wasn't sure what I would encounter with the staff but what I was…read moretreated like was nothing that I could have ever imagine. I was greeted very warmly and professionally, the manager came up explained what they could and couldn't do offered other alternative, Sonya the manager was fantastic. I didn't feel anything but kindness and respect. I also had a necklace repaired. I have never been treated as well as Sonya and her staff. I will take all my jewelry needs to them. They were "Awesome"!!!! Cristi L

80% of the workers any given day absolutely hate their life. As soon as I walked in I smiled and…read morelooked for the closest associate for help. Yet they said they weren't interested in at all. What a sad life they all have to be that miserable selling second hand jewelry.

I went there for a passport picture. They charged $15.00. No problem with the service or price…read more I got to the passport office and they rejected the picture. They said the picture could not have glasses on.

There the best, they make you feel at home, very welcoming, you don't have to be on the high end,…read morethe Elite. they will help you any way they can.