Cancel

Open app

Search

GameStop

3.2 (15 reviews)
Closed 10:00 am - 7:00 pm

GameStop Photos

You might also consider

Recommended Reviews - GameStop

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Josh R.

Decided to pull the trigger on a new ps5 and invested over 1k in games , controllers , memberships, and console to enjoy the latest gaming experience with the family. Since purchasing the ps5 has only worked properly 25% of the time. Most times I turn it on it seems to have some sort of output error that makes the screen go to static or sometimes a black screen with an occasional green blink , sometimes for a second you can see the images come through. I've read about others having the same issues. I've tried all the suggested remedies. Reset ps5, change hdmi cable or port, check for updates, etc , etc. I just want to return it. Called the 1 800 number and after waiting for a long time I op'd to save my space and get a call back. Called again and repeated this process over 3 days. No call back to this day. Stayed on the line for 45 min to just try and talk to someone but the call was ended (not failed or dropped). So I try to call the local store in huntersville . Called 22 times over a span of 30 min. No answer. Leaving this poor review based on the faulty product and poor customer service.

Waiting in line to pick up Arkham knight.  The manager is amazing!

See all

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Steven K.
13
152
1

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - GameStop

Review Highlights - GameStop

The manager, Dan, also got involved and he was very apologetic that they didn't have the helmet.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Videos & Video Game Rental 210 times last month within 15 miles of this business.

Verify this business

Priscilla McCall's

Priscilla McCall's

2.3(4 reviews)
55.1 mi

Had a strange experience here last time. The cashier's face turned fire engine red when I talked to…read moreher about a product we were buying. I swear to Peter, Paul and Mary, Spencer Gifts employees and Victoria's Secret sales associates are a lot less easily flustered. You work in an adult novelty store that sells everything from lube to toys to porn to greeting cards, a married couple -- MARRIED COUPLE, mind you -- comes in wanting to buy something, and they come to you with questions about a certain item... if you're so embarrassed by customers approaching you with a question, then maybe don't work here? Just a thought. It is your job to make the shopping experience as comfortable for the customers as possible. We don't feel awkward in this type of situation, but others might, and so you really can't be a shrinking violet, or fazed by questions about this type of merchandise, if you are in this line of work. Otherwise, what's the point? Also, right after we finished paying, another customer who didn't seem to know where she was asked my husband for a jump-start on her car (when we came in, we noticed her looking at the merchandise and she seemed a bit weirded out or didn't seem to know what was what). And this is a standalone store, and she was parked close. It's not like she came from two stores down after she couldn't find anyone to help her jump-start her car. I do like this place more than Annabelle's Adult Supercenter (which does lean more toward the trashy side, if I'm being honest), but overall, a really weird experience that we do not want repeated, when and if we decide to return.

I actually had a great experience here. The store was clean and well organized. There was a good…read morevariety of pretty much everything you could think of. I didn't feel embarrassed at all when I asked the employee about something and she was very helpful in offering suggestions and recommendations.

GameStop - videoandgames - Updated May 2026

Loading...
Loading...
Loading...