I cannot say enough about the customer service I received from Ralph, the store manager. I called him the moment they opened desperately in search of a PS4 as our teenager's PS4 had died the night before. They apologized and explained they had none.
A short 10 minutes later Ralph called me back and said that he had just opened a UPS box and, lo and behold, there was an unexpected delivery of just ONE PS4. He explained that store policy prohibited his putting a hold on it, but if we were to pick it up within two hours before it showed up in inventory, it would be ours!
Kindness such as this needs to be rewarded with a great big THANKS.
This is the place to go for exceptional customer service!
This team Rocks!!! read more