Jesse who works here gave us phenomenal customer service. He was so friendly and funny and just…read moregave us a great experience. He was knowledgeable on everything as well. Usually go to the closer game stop to my home but I will return to this location just for the customer service :)

Very unprofessional didn't listen at all and had no Xbox headsets available and asked if I want to…read moredown grade! I think not and all the Xbox games were in terrible placement like I looked for a game and it was at the ps4 side and it looks like ps4 gets a much better treatment.

a great local video store one of the last of a dying breed in the era of redboxread more

I miss video stores owned by people who just really like movies. I miss stores that feature "staff…read morepicks" that show the personality of the various workers. I miss video stores that tailor their inventory to the customers, rather than simply stocking a certain number of recent releases and not much else. I lived at the Lake for a year, and this video store was a one mile walk from my house. I preferred to walk the mile and see what was new to simply adjusting the online queue. I love that this is a local business, and that it supports and is supported by the community is serves.

I've been going to Video by the Lake since I moved to Lake Monticello over 10 years ago. I traveled…read morearound the united states and lived in Georgia, Oklahoma and Las Vegas, and no where had a Video by the Lake. I was so happy to come back to Virginia just to go and rent some movies again! Thank you guys for always being there. :)

I cannot express enough how impressed I am with Game On. From the very beginning, they've answered…read moreall questions with patience, and everything I needed was done through texting. I had a birthday party for my son here on a Sunday afternoon. You basically pay for how many people you will be serving pizza to. It comes already very nicely decorated so you do not need to. The kids come in and immediately start playing whatever they want (xbox, playstation, pc, etc). The pizza is from the restaurant next door which was delicious! The party hosts and manager did a wonderful job assisting the kids and Will did a great job keeping the party organized. The kids were saying how they had the best time ever! A+ in my books! They also do Friday night drop ins, Lock ins, tournaments, after school care and more!!

They arrived on time but guys on bus weee very rude to kids and they were kicking the kids out…read morebefore time. none the less the children had a blast. My nephew got all the cool points

So I'm newer to the B.A.M chain and here is what I really love:…read more- the expansive clearance section. Book lovers if all genres can find some spectacular deals in there. I stumbled across a book on my TBR for only 3 bucks!!! - seating!!! Yes this store has lots of places to sit and read!!

I was on a hunt to find elementary workbooks for my niece. The store is very clean. Staff were…read morewearing masks. I asked for assistance locating the books I was searching for and was shown two areas. Upon checkout, the cashier invited me to get a membership, explained the benefits and wished me a great day.

Went to see if they would have any kpop or cpop merchandise. Nope, not here apparently. Can't say…read moreit deserves one star, but when I walked in to ask about the merch I was looking for, I definitely was looked at as if I were lost and shouldn't bother asking. Not sure if this place is a cover for something else or what because it appeared they hadn't anything new in 30 years. Think if you walked into Blockbusters after 20 years when you didn't realize it was still around. I'm just saying, it was a weird experience.

Could not get my new ps4 pro wrapped in the smallest bags they just gave me 2 large bagsread more

Our new home store everyone is very freindly and helpful. The store is neat and clean. There isn't…read morenormally a wait just run in and out with what you want. You can check on the gamestop app to see if the stuff you want is in stock. Awesome store much better then the other one.