I've known Mike for many years now, he has always been more than fair and goes out of his way to…read morehelp costumers.

The owner Mike goes out of his way to help his customers. We had a problem with my daughters laptop…read moreand he called her and walked her through her problem then helped her navigate the apple tech support line. Thanks for all your help. Susie

Huge shoutout to Jason at Paymaster Pawn! Whether you need a custom piece brought to life or a…read morequick jewelry repair, he's the best in the business. Super reasonable prices and he gets your items back to you so fast. Every visit is a 5-star experience (and I always find a 'must-have' in the display cases!). Go see him!

They bought my new safe for a low price but I needed the money and no longer needed the safe. I…read morepaid $520 they gave me $85. Also, they bought my tools - 2 new Craftsman cordless drills and a complete set of drill bits. $35. Everything I sold was very high quality and they were all nice and fair. I also pawned some gold rings a while back but never picked up and recall that was pleasant easy transaction which is why I went back. It's basically Beloit, WI, just south of WI border. They closed early on Saturday so my electric guitar I needed to pawn had to go to EZ in Rockford. I want my guitar and amp back so.$180 just 30 days later after getting $150 is fine and money was breath of fresh air. I guess I'm learning late how important money and income is, but I got screwed by family member after my dad died and still have my dog to care for, so since I can't leave her at home anymore, I can't go work and live a normal life when little Miley is still alive and I promised little Spike I would take care of her. My means of support was taken away by an evil cop brother who framed me then blackmailed me but now the truth has arrived. The predator will soon be the prey, Lord willing. Satan is not a loving daddy to his children. I have all I need and I know GOD doesn't judge people based on wealth. This is why I became a lawyer haha. If you have something nice that you paid good money for, it might be collateral if the thing is something people want to buy but at a good price, like jewelry, tools, electronics. You might want to shop here too if you need a gift and cannot afford it new. The white guy with dark hair seems the boss and very decent. Mexican guy is okay but not as nice. Young guy with tattoos is also very cool and fair. This is a nice place and, if you live in Beloit, you're lucky to have it so close to Beloit. Wait until the Beloit casino gets here. These guys might be the next Pawn Stars! . It's a pretty classy place, although they didn't want my 1875 book by Louisa May Alcott, Eight Cousins. So instead I remembered to pawn my electric guitar, but they closed early so I drove to EZ Pawn in Rockford. Not a big market for antique books, even if it's 150 years old but guitars saved me and I already picked it up and have it back.

Good location, everything is kept clean and they had a lot of things in stock that weren't in stock…read moreat other Target stores in the area. Can't ask for anything more!

I was having a rough time with a brand new I phone Pro max & The Apple Store in Schaumburg did not…read moreset phones up with consumer cellular. This ea very frustrating not being a young person born with a natural ability to just handle these things. Aaron their "Tech guy" was great !!! He got me up and going nothing to it & made me feel very comfortable rather than a moron Thanks Aaron for doing a great job Very Thankful , Jon Paul Agustsson

I guess the store isn't bad but the website totally sucks every time you look at em a banner pops…read moreup and you can't see a damn thing

Three times now I have received A++ service from this Best Buy. Damien , just now, saved me from a…read morescam Webroot renewal that would have cost me $200+ annually rather than $70.I had been receiving emails to renew , but the price was so high. I called two numbers on the email, but the responders could not answer basic questions. I rushed to Best Buy where Damien verified it was a scam email. He found the "real" renewal email and made sure I renewed my Webroot correctly. I have a second computer I want to add my Webroot to ,and Damien made sure I know how to do this and what information I needed.. (I hate technology.) Thank you, Damien, and Best Buy for such excellent service!! M. L.

In 2010, when I got my 2001 BMW, it was vandalized it so I went to AMS for a security system. I…read morespoke to Paul Nachreiner, now the President at AMS. He remembered me from 1991 when he installed a stereo in my 1981 Toyota Celica. When we were discussing the security system for my BMW, we talked about the system he installed in my Celica. He detailed the components like he installed them last week. A short time ago, my security system wasn't working right so I contacted Paul. He asked me to bring in my car and he would take a look at it. When I got there, one of his technicians, Jason Salas, noticed that the wire to the antenna at the top of the windshield was not hooked up to anything. I told him that I recently had my windshield replaced and that the two sided tape holding the thing up there came loose. Not knowing what that thing was, I disconnected it and put it in my car somewhere . Paul asked me where it was. I told him it fell off the windshield because it was not attached right and that it was in the car somewhere. After we found it, Jason put it back in place with some good two-sided tape and the alarm worked right again. I told Paul I was amazed at how quickly Jason diagnosed the problem. He told me "Jason was Installer of the Year in the entire country as recognized by the Mobile Electronics Retailers Association back in '06/'07." Paul and Jason are the kind of people who work at AMS and that's the kind of service I've been getting there since 1991. I highly recommend AMS for their selection of quality car stereo equipment, automobile security systems and especially for the people who install everything they sell."

I went to AMS to have DynaMat installed in my front doors. For those not familiar with the product,…read moreit's additional insulation to reduce road noise with the added benefit of retaining more sound from your speakers. It also makes your doors sound more solid when closed and eliminates rattling/vibration. Unless AMS installs it. The rattles and vibrations from my doors/windows has increased dramatically since this "work" was done. They got me in one time to see what they could do and said they couldn't find anything loose in my doors. Wish I had saved my money as the road noise was much more tolerable than my windows and doors rattling with every small bump in the road or my speakers. Edit: Thank you for the long-winded and unnecessary explanation. None of what you wrote justifies my car sounding worse than it did before the installation. I realize things loosen up over time but if you recall, I initially made the complaint shortly after the install and was told nothing could be done after my door was taken apart by you a second time. My doors didn't rattle before and they did after, simple as that.

If you're planning to shop at Brother's Main....DON'T!! RUN AWAY AS FAST AS YOU CAN!! Let my bad…read moreexperience be a lesson to you. Save your money and buy direct from the manufacturer, or anywhere else, rather than going with this uncaring retailer, who sets policies that make returns or exchanges an impossibility without it costing you! 1. Went into the store to purchase a washer and dryer. Took the quote provided hone and later called to ask questions and place the order via phone. We were adamant about having a steam option on the dryer we bought, and we learned the dryer we looked at did not have this function. So, instead we upgraded to the next model up to have the steam. 2. We informed the salesperson that we were moving into our new home on August 8th, and they were able to deliver on August 9th. The quick delivery is why we purchased from them. What we were NOT told, is that they have a 48 hour policy for returns. Because we JUST moved, it took us longer than 48 hours to even try the washer and dryer. 3. On our first use, we noticed the problem with the dryer first. Oddly, there were little black hairs inside the dryer. It crossed my mind that maybe they had been used previously, but I set my thoughts aside. We set the dryer on the steam option. Within minutes, water was pouring from the front of the machine, leaking down the front and creating a puddle. These machines are Whirlpool, btw, which will not be a brand we'll be buying again. 4. Called Brother's Main and informed salesperson of problem. Salesperson told me someone would call to set up an appt to look at it. I was led to believe that the manufacturer would be coming to look at it. First, no one called to set up an appt. I called several days later to follow up, then I was finally called to set an appt. But rather than setting up Whirlpool looking at it, they sent their own delivery guys. They looked at the dryer, determined it was defective, recorded his report on his phone, then told me I'd receive a call for next steps. No one called for days again. 5. In the meantime, we learned that the washer was not filling with water. The only way we could fill the washer was to add water to it manually with the internal spout. So again I called them again. My salesperson was not working so I ended up talking to another salesperson. I feel I was being civil, but it was obvious that no one really wanted to have the hot potato land in their lap. I was told that because I was outside of their 48 hour policy, the only recourse was to have Whirlpool come look at the dryer. This is when I learned that it was only their installers that had come out to look at it the first time. I was told Whirlpool would have to tell them the machines were not working, otherwise they could not return them and get THEIR money back. This is also around the time I was informed that either way, if I return them now, I would be paying Brother's Main a 25% restocking fee. Yes, you heard that correctly! A fee to return a washer and dryer that do not work, that I bought, supposedly, brand new, and have owned less than 2 weeks and cannot use. I'll also add that these appliances were completely out of stock and would not be replaceable until October, but that they would not want to take them back after we have them for two months. 6. I waited for Whirlpool to call. They didn't call. So I call Brother's Main yet again, and finally, Whirlpool called. Bit Whirlpool could not schedule us for nearly a week. So, in my frustration, I decide that I do not want brand new, REPAIRED machines. If I wanted to buy refurbished machines I would have done that. And something refurbished should not cost full price. Because I didn't feel good about any of this, I called Brother's Main and asked them to schedule pick up of both the washer and dryer. I was reminded of the 25% restocking fee (unbelievable this was the priority). I agreed and said please let's just get rid of these so I can move on to a working washer and dryer. I was told someone would call to set that up. It is now several days past that time, and no one has called. 7. So... I call Brother's Main AGAIN. These people may hate me by now, but I'm just a dissatfied customer trying to advocate for myself. And at this point, I'm not thrilled with how my problem has been handled. During this time, I never once received a call from customer service. Instead, I was told they are too busy and too short staffed to call me. I asked if I could get the number to reach out myself. No answer. Am I surprised? Not at all. I then asked again for the appliances to be picked up and I was again reminded of the 25% restocking fee. 8. My problem remains unresolved. I did however promise them that I would write this review. They didn't show an ounce of care or concern. I was even told, well, they don't make appliances like they used to. But whether or not their employees care, I'm letting my scenario be known so others can beware and avoid this nightmare.

These guys are very good at scheduling deliveries around your work environments. I've had great…read moreexperience with that. They will help with a problem with your appliance as much as possible, but if it comes from the manufacturer not working, you do have to deal directly with the manufacturer. They are great with the contacts you need to call. The sales people are very easy to deal with and the specials work great in reducing prices. /they have a great selection on the floor, but I seriously recommend to buy US made items, just because the repair parts are much easier to get and 8 times out of 10 will arrive very fast. They are very personable and for a change they are living in our area, and understand the business of on time parts, repair, and just the simple nice way to treat their customs.

Just had 12 inch subs and amp installed in my son's car. The staff at Expert Electronics were…read moreincredible. I especially want to thank Nick!!! He did the install and it's fantastic!! He was very helpful and the install looks incredibly professional. I won't have anyone else do my installs going forward. I'd highly recommend Expert Electronics for any of your car audio needs.

After originally having a bad experience, went back a second time and the owner, John, made sure to…read moremake things right. Highly recommend their service when it comes to car speaker installation!

Their AI answering system literally hung up on me and said let's get you the support you need right…read morebefore they hung up. There was no option to speak with customer service or an associated in store.

Refused to take back a unopened box saying I was 1 day past their rule…read more I talked to the manager Joe to ask If I could get a refund , he got mad and said not only no refund but no in store credit and to leave the store.with the unopened box also, when he came up front he looked like he just woke up from a nap. I left and called the credit card company they refunded my entire purchase.

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.