Went to the Abilene location to purchase a charcoal suit for a robotics event. INCREDIBLE service…read morefrom Jordan and Misty. The suit fits perfectly and worked well for the event. The service and suit expertise at this location is unmatched by any other vendor in Abilene. Thank you for making my suit experience easy!

I am extremely disappointed in the first half of my experience at this location. Upon arrival, I…read morewas greeted by Iris, who was dressed unprofessionally with her midriff exposed--completely inappropriate for a formalwear establishment. From the start, she was pushy and dismissive, immediately demanding that I fill out a rental tuxedo form for the wedding party without taking the time to actually listen to what I was saying. I explained multiple times that I was only there to get my fiancé measured for sizing purposes, and that I wasn't planning to rent from this location (we wanted to BUY) since I doubted they carried the color or fit we needed. Despite this, Iris insisted over and over that "this is our process" and refused to proceed unless I filled out the form--something I knew wasn't necessary. When I pointed out the exact suit I wanted my fiancé to try on just for size, she outright refused to let him try it and continued to push the paperwork. Her attitude only got worse--eye-rolling, scoffing, and blatantly ignoring what I was asking for. It was clear she had no interest in actually helping us and seemed more focused on forcing her way through a rigid process than offering customer service. She then abruptly walked away and handed us off to another associate. That associate was Jordan--thankfully. He was everything Iris was not: professional, respectful, and actually willing to listen. He immediately helped my fiancé into a suit, took accurate measurements, and confirmed that they didn't carry the color we needed. He didn't make us fill out a pointless form and instead offered helpful suggestions on where to find what we were looking for. He turned the entire experience around and deserves full credit for that. In the end, just as I originally said, we didn't need to fill out the form because they didn't offer what we were looking for. Iris wasted our time, made the experience stressful, and treated us with complete disregard. She lacks basic listening skills, interrupts constantly, and approaches customer interaction with an inflexible, almost combative attitude. If she's going to work in a customer-facing role, she needs serious training in professionalism and communication. Jordan saved this from being a 1-star review. His excellent service was the only redeeming part of our visit. I highly recommend working with him--just hope you don't get stuck with Iris first.

They had the one comic I needed. My aunt went in to get it and they were very kind and helpful!read more

i took my nephew here for his birthday. were extremely pleasant and patient. knew his stock and…read morewhat was available. well worth the trip.

Store clerk manager very nice and committed to good customer service. She made me feel that I was…read moreimportant patron and took care of any concerns.

Today was my first time there, and I will continue to see their doctor Annie Avilez! All the staff…read moreat the Open Eyes were very sweet and fast at getting you seen!

Don't make your exam appointment online. I had a screen shot of an appointment confirmation and…read morebasically called a liar. Rude and unprofessional on the doctors side. I definitely won't be back even for glasses.