Well, I take no pleasure in the updating of my review for this particular business, BUT…read more..
Recently, I did some major renovations in my fun room/office in my autumn/winter house. All I needed to wrap things up was the XBOX Series X Disc Console. You know what I get--and leave with, besides NOTHING--when I went to this GameStop for said objective??????
Answer: HEARTBREAK
Apparently, these kids who run these stores--I don't know if you CAN call them "exceptional management material" (I sure as Nine Hells can't!!!)--couldn't give me a straight answer on ANYTHING!!! The 21 yr young manager, who claimed she was having trouble with the company's computer system, didn't seem to know what she was doing. I specifically wanted a NEW XBOX Series X Disc Console...
--NOT a Digital-only console,
--NOT a REFURBISHED Disc Console,
--& certainly NOT a PRE-OWNED Disc Console!!!
Said manager tried to "sell" me a pre-owned or refurbished model, PROVIDED I do the "payment up front" thing. I was like, "no way, Jose!!!" Like I'M gonna be desperate enough to pony up $$$ first, knowing the requested item might not arrive before the next generation of XBOX is released...!!!!!!
You see, this is the culmination of what amounts to the combined legacies of the failed Clinton, Obozo and soon-to-be-nonexistent Biden administrations. This is what happens when you allow MILLENIALS to jobs that they are scant qualified for, AND have little to no passion for!!! These millenials don't see customers as CUSTOMERS; they see only $$$ signs and meeting revenue quotas for "the company".
I'm sorry folks, but...ENOUGH IS ENOUGH!!!!!!!
We don't live in a communist country where consumer shortages are "in the interest of national security and the common good of the people. NO...recently, we voted people who tried to create our country in that image...OUT!!! If GameStop millennials can't give me a straight, honest answer on acquiring what I want, then I'll just take MY business to someplace that DOES appreciate it. Basically, this being a consumer-based economy, in what is SUPPOSED to be THE Land of Plenty, I'm just standing up for my rights as a customer.
If I do have ANYYHING nice "of value" to say about GameStop at this point in time, there IS still a chance for redemption whenever they have their "Buy 2 Pre-Owned Games, Get 1 Free" sales.
And one other thing:
That's NOT "customer service" whenever a customer calls the store, gets a pre-recorded "pixie girl" voice, telling you "...to speak to an associate, press 1...", only to get TWO rings, and THEN be told be "little Ms. Pixie " that "...all associates are busy right now; call back later...GOODBYE...(click)..."