We recently went into this jewelry store to look for a wedding band for my fiancé, and…read moreunfortunately, the experience was extremely disappointing.
When we first walked in, the owner, immediately asked if we had purchased my engagement ring there. When we politely said no and explained that we were only there to look for a wedding band, he repeatedly questioned why we had gone somewhere else, asked to see my engagement ring, and told us that he could make a better ring than the one I was wearing.
We tried multiple times to redirect the conversation because we were there specifically to find a wedding band for my fiancé. He already knew exactly what style he wanted and pointed out a ring he liked, simply asking if it could be made slightly smaller and if the metal could be a little brighter. Instead of helping us find an option, the worker told him he was being "too particular" and made comments implying that his preferences were feminine. We found those comments extremely unnecessary and disrespectful.
The engagement ring was brought up several more times. We explained that we chose to purchase it from a family friend because we were offered a better price and a higher-quality diamond and gold for our budget. Rather than respecting our decision, he continued to challenge it and explain why he would have done things differently.
At one point, he also began talking about how he has never lost a sale and how he does "millions and millions" of dollars in sales across different areas of the country. While we have no issue with someone being successful, it felt very out of place and unnecessary in a conversation where we were simply trying to find a wedding band.
Ultimately, we decided not to purchase from the store. It wasn't because we were expecting anything unreasonable, we simply wanted a specific style and were looking for someone who would listen to what we wanted and help us find the best option.
We absolutely love my engagement ring, and we were excited to find my fiancé's wedding band. Unfortunately, the repeated comments about our engagement ring, the questioning of our choices, and especially the comments toward my fiancé made us feel uncomfortable and unwelcome.
A jewelry purchase is supposed to be an exciting experience, especially when you're shopping for something as meaningful as a wedding band. We left feeling frustrated rather than excited, and unfortunately, we will not be returning.