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    Game Go Experience

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Game Go Experience

    Equipment rental

    Game truck rental

    Inflatable rental

    1 More Service

    Party equipment rental

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    Recommended Reviews - Game Go Experience

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    5 years ago

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    Gamers on the block - Game truck

    Gamers on the block

    (5 reviews)

    I do not recommend this gaming truck company based on my experience for my son's birthday party…read more Not only was the service on the day of the event unprofessional and poorly executed, but the company's customer service afterward was dismissive, invalidating, and unhelpful. First, the truck arrived nearly 30 minutes late, and setup took so long that the kids didn't begin playing until almost an hour past the scheduled start time. The attendant was completely inattentive, sitting in his personal vehicle while I had to supervise the kids myself--something I should not have had to do after hiring a professional service. The truck advertises that it can accommodate 24 players at once, but it could not even handle 12 children playing together. Rather than actively managing the kids' experience, the attendant simply said, "you can take turns, switch every 15 minutes" before leaving the trailer and sitting in his truck for over an hour. The kids were left confused and frustrated, and many--including my son--gave up and stopped playing because of the lack of organization. After an hour of this, I had to go up to his truck window to get his attention and ask him to return to help the kids fix their games. When he finally re-entered the trailer, he blasted music so loudly that the kids couldn't hear each other, making the environment even more chaotic. The worst part? When I reached out to the company afterward to share my concerns, they were completely defensive and dismissive. Instead of taking responsibility, they insisted that their service was fine because it had worked at other events. They implied that my complaints weren't valid and even included an unprofessional remark in their email, stating "that's not reality" when I described my experience. That level of customer service is completely unacceptable. After multiple exchanges, they offered a mere $100 refund, which does not come close to compensating for the disastrous experience they provided. When I declined their inadequate offer and requested fair compensation, they simply declared the matter closed--another sign that they do not value customer satisfaction. I have worked with other gaming truck companies before, and this was by far the worst experience I've had. Other companies have provided engaged staff, adequate equipment to support far more children gaming all together and a well-organized gaming environment--all things that were completely lacking in this experience. Do not waste your money on this company. If you're looking for a professional, stress-free gaming experience for your child's event, I strongly suggest looking elsewhere.

    Great company ! great addition to any party! very clean inside and plenty games for the kids to…read morechose from! I will definitely have them for my next party!

    Game Go Experience - partyequipmentrentals - Updated May 2026

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