I went there and wasn't sure what to expect but it went beyond my expectations. First class and…read moreeverything. They had games and comics and things I was looking for.

Very interesting place! It's a store that sells all sort of games, they have a cafe section for…read morewhoever wants to rent board games & play while drinking or eating! I loved the concept. We had one American coffee and flat white! Both were very good! We also ordered Mount Celestia - Seven Heavenly Layers (a decadent mille-feuille) unfortunately it was stale, I had one bite and left the rest. Customer service was very good, very friendly staff. Paid $15 for all 3 items including tip. Lots of parking space available. Overall it was an interesting fun experience.

This was my second time heading to this store in hopes if finding a board game, and the second time…read moreI have been absolutely floored by the lack of customer service. When we walked in at around 6:30pm on a weeknight, the entire store was deserted but there was a tournament of some sort going on. Te same thing happened the last time we came. I'm all about having tournaments, but these instances majorly hindered the business. The first time we went in there was literally no staff at the counter. Even after waiting, no one ever came and no one asked us if we needed help. The second time we came, there was someone behind the counter, but when we asked for help he said "I can't help you, I don't work here," in an incredibly rude tone. I couldn't believe this! We then wandered around looking for the board game we were on the hunt for, and still, no one seemed to be available to help us. On our way out the door, someone told us to "have a good night." When we asked him if he actually worked there, he said yes and asked if he could help us. He told is he had the game we were looking for, but not the version we wanted because "no one carries it anymore." (Note: we found it down the street at Mastermind Toys - ha!) Unless you enjoy the tournaments they host here, I would avoid this place. That is, unless you check their schedule and make sure not to go during one of their events.

Went in to get some heroclix boosters a few months back and got such great service I keep coming…read moreback. I now come in every Wednesday for the heroclix tournaments and love that they are very good with new people re-learning how to play. I really like the staff and the owner and his girlfriend are both easy to deal with and always willing to help you find whatever you need. Alex (the owner) made sure this week we had a tournament to play in even when the normal judge was out of town. On top of that he even gave out way more prizes then normal too. I would recommend it to anyone looking for card or board games.

We used to frequent Fandom II when we lived here, but moved to Vancouver about a decade ago and…read morehaven't been back. Walking by it last night, we decided to stop in and take a look around. There was a desk parked in front of the door, and someone waiting by it. They let us know that while you could take a walk around, they preferred you know exactly what you were looking for and they'd fetch it for you. Completely understandable, considering the small store and the state of the pandemic. No problem on our end, whatsoever. We let him know we weren't looking for anything in particular, and would just come back another time, and thank you, but he was adamant that there must be one particular thing we'd be looking for. He was getting weirdly accusatory about it, when we had not at all been aggressive towards him. He asked which particular fandom we liked, and my husband said "pretty much all of them - comics, D&D, mini painting-" to which the shopkeeper responded by interrupting, with no levity at all, "that's what someone who's not actually a geek would say." The hell, guy? Rather then try and defend our extensive nerd cred with this uppity troll, we told him we'd rather spend our money elsewhere and happily visited The Comic Book Shoppe, fighting the urge to swing by on the way back with our purchases, shouting "BIG MISTAKE", Pretty-Woman-Style.

Though I have patronized Fandom II for decades and spent hundreds of dollars here, I was…read moreconsistently treated badly. I think I was willing to put up with this when I shouldn't have. It is every single time I go there that I feel the seething hostility of the owner, for no reason I could imagine. I used to think he was like Comic Book Guy from the Simpsons, surly and acted like you were lucky to be in his store, but I think he's more like the Ice King from Adventure Time, more of a misanthropic sociopath I have reached my limit for how much I can take, I would rather shop online then go here, I will never shop here again and I hope it shuts down, Ottawa would be better served by an empty lot.

Ordered from the online store - product arrived quickly and as described. very happy to have found…read morethe funko pops i was looking for.

I used to be a frequent customer of Toys On Fire, until they cancelled an important pre-order I had…read moremade several months prior to the release date of the product. I was in constant contact with staff, inquiring about the status, to which they informed me there would be no issues to speak of and not to worry... they guaranteed the item I had ordered would be available. Low and behold, the item I pre-ordered was popular... the staff knew this. Shortly prior to the release date, I found it odd to find the now 'SOLD OUT' pre-order listed at double the price on their website. When I inquired, they informed me that the item would be delayed by a month but not to worry, they were working with the distributor, to make sure I would receive what I had ordered. A month later, I received a statement from staff that my item was now cancelled. They weren't exactly apologetic and seemed to think I would simply tolerate their barrage of lies and having wasted so much of my time. It was through fellow collectors that I discovered the unfortunate fact that when ToysOnFire discovers that an item is highly sought after, they will simply cancel your pre-order and inflate the price of the item in-store... this is what happened with my order. Ridiculous and shady business practices. As such, I have been advising every collector I know to AVOID Toys On Fire stores, both in-person and online. Why continue supporting local shops, when they conduct business this way? Almost every product Toys On Fire offers can be found via online retailers like Amazon & Toys R Us with free shipping and at less-inflated prices. Toys On Fire engages in price-scalping and as all collector's know, the only way to battle price-scalping is to cease supporting it altogether. Take my advice and shop around... there are far more options out there than Toys On Fire, from companies that won't make false guarantees or waste months of your time.

I felt accepted there like one of the regulars as soon as i stepped in. The people are warm and…read morefriendly, they are accepting of anyone. The comics are of high quality. It's not cheap pulp crap you see elsewhere. It's printed on real nice paper. People love these books. You can tell people there are having the time of their life. I would go everyday if I could but believe me, I have a busy schedule. I do.

The Comic Book Shoppe is a solid place for anything geek-related…read more Among the stuff you can find here are trading cards, great for me since I wanted to get some MtG boosters. In fact, there must've been a promotion going on, since my friend who doesn't play was given a free draft booster, probably in an attempt to keep the noble tradition alive. The other stuff you can get are varied. You have comics (evidently) in the style of manga and western graphic novels. I also noticed some magazines and art books. Aside from these are some interesting board games, apparel, figurines, action figures, and miscellaneous accessories. There's also a place for games; I saw people playing with cards (likely also Magic). The store is completely judgment-free, so don't worry if you feel like you stick out. The staff here are very friendly and will help you find what you need.

This is such a cool store right from the entrance that's filled with manga (in English and French),…read morefigures of all sizes, and even has two floors. You could spend so much time wandering and taking it all in.

Imaginaire opened on October 21, 2023. It's a chain from Quebec and this location is the first one…read moreoutside of Quebec. It is located in the Rideau Centre and spans 2 floors. It's huge. It has board games, comics, collectible cards, Funko Pop, LARP gear, dice and so much more. Prices are a bit on the high side, and I didn't see any sales while I was there, but their inventory is huge and it's fun to poke around. (66)

I want to give this review no stars that is how bad this place is. I have been to many comic book…read morestores in general and have had no problems ,but this place is a joke. Staff are rude and horrendous to customers they will accuse you of stealing and start yelling at you to leave. They will threaten to call police on you when they have no proof and ban you from coming in the store.What makes it even worse is they have no security cameras to prove you did anything or stole anything which is totally bullshit. If I am accused of something and threatened to go to jail I want proof from security cameras of me stealing. Oh wait there are none. A good comic book store to go to is myth and legends on bank street much better store prices are great and I love the staff there super friendly and helpful best store in town love it there.This store should be shut down for good before more people get banned for no reason!

A nice selection of comics. It's kind of tight in the store but you get used to it. Friendly,…read morehelpful staff and comics for a good price. Nowhere near as huge as the comic book stores in Toronto when I visited, but it is Ottawa after all.

The staff are kind and respectful, they have great books. Any time I look for a fantasy book or a…read morescience fiction book, they know what I am doing. The books are worth your money and very informative. I enjoy reading them. There are lots of coffee table books there with tremendous pictures. I would say its high quality

I like Chapters. It's a wonderful store to look at the latest book releases, browse the greeting…read morecards and stationery section, and occasionally hit Starbucks for a drink. I came here to look for birthday gift items for a friend. Naturally, I tend to hit the cheap book section and see if there's anything that my friend would like, which ends up being a book at I want! Even though my friend isn't a child, I stumbled into the children's section. I am a big kid at heart and was pleased to see Yummy World stuffed toys, along with pandas, pineapples, and more. I came back to my senses and found a car charger in the shape of a cactus. It had three USB ports. It was perfect for my friend! It was perfect for me, too. It was 50% the regular price. I enjoyed looking at the merchandise in this store. The beverage bottles looked pretty. I smiled at the food coin purses and taco caps. It was almost as if staff knew that I would like food-themed items and they rolled out the food carpet for me. The woman at the checkout was great. She was friendly and cheerful. I had her scan my Indigo rewards card off my phone. It works nicely. This store is in a plaza, with Winners and Marshalls within close proximity. I'd come back to this Chapters when I'm back in town. (279)