These days most home fittings (from furniture to faucets) are bought at mega-emporia, whether online or at home. Personally I still enjoy being able to see and touch a thing, live and in person, before I buy it, and mega-emporia often suffer from the twin curses of too much choice and not enough service to help you cope with it.
Galleria Ceramics, by contrast, is a tiny, family owned shop that sells all sorts of beautiful floor and wall tiles. They stock an astonishingly broad range considering their size - from tiny mosaics to huge 50cm x 50cm tiles in all sorts of colours and materials. The quality is excellent, and the value for money is very good, even against internet competitors.
The owner and his mother share the customer service duties, though he's clearly the expert and she the assistant, taking care of customers when he's out on a delivery. He'll advise you on any level you like, or just leave you alone to browse; they'll provide any level of service from a simple sale all the way through custom cutting and installation. If I have any complaint, it's that the owner is sometimes so busy it can be difficult to get a question answered straightaway - but he does answer calls on the same day, and his helpfulness putting together an order more than makes up for what amounts to only a few hours' waiting. read more