I feel so frustrated and foolish for not moving to another office sooner. With all the negative…read moreexperiences I've had here, I honestly don't understand how this place is still operating in the healthcare field. I expect healthcare professionals--whether doctors or staff--to have compassion and care, but instead, all I've encountered is rude, unprofessional behavior. Sometimes I wonder why I'm treated this way--do I really seem that naive or stupid? But after reading other reviews, I realized I'm not alone in feeling this way. Let's talk about appointments. Is it normal for a doctor's office to never answer the phone? Even the designated texting number for appointments doesn't work. I've tried texting, but no one ever responds. So, am I supposed to physically go there just to make an appointment? Imagine living far away and having a busy schedule--how is that even feasible? There was a young girl, who I believe is a newbie MA, and she was trying to draw my blood. She seemed really nervous about it, and honestly, I could tell something wasn't right. As I watched her, she actually yelled at me to look away, saying that if I was looking at her, she couldn't focus. I asked to have someone else do it, of course she gave me a rude attitude and walked away grumpily. It was such an unprofessional and uncomfortable experience. There're a lots problem for me with this office during the time I were patients here but the last visit was the final straw for me. I went in, polite as can be, to ask about my blood results and to request a copy of my chest X-ray. The receptionist barely acknowledged me and acted so condescending. When I asked about the blood results, she just muttered, "Normal," without even looking at me. It was shocking how rude she was. I've since moved myself and my family to another clinic, and I've been telling everyone I know to do the same if they're experiencing the same frustrations. I've even helped some people switch doctors. This place has been the worst experience for me, and I wouldn't wish it on anyone. Please, avoid this office if you can and find a better option! Extremely poor customer service, unprofessional and uneducated medical assistants, and rude behavior from both the doctor and staff. I know the office staff probably never reads feedback, which is why they continue to operate this way after so long. But I hope my review helps others who are looking for a family doctor and steer clear of this place :)

Very Very good Doctor she took care of me and she listened they are a good family of Doctorsread more

I was fortunate to work with Dr. Kater in my early days of nursing. He was an amazing doctor who…read moreeventually became my primary care physician for me and my family. I referred countless people to him over the years, and he was amazing even if they didn't have insurance. He was fair, kind, and a highly competent doctor. He is missed greatly.

How I wish he was still practicing best primary care physician since he retired I have not been…read moreable to find a doctor who cares more about me my husband and my children he always explained everything so that we could make an informed decision decision never felt rushed and he was so caring we miss you doctor Kater

Wonderful people and very nice care! They are open 7 days a…read moreweek Very conveniently located too.

Completely unacceptable experience. This clinic wasted my time and then took no accountability for…read moreit. I booked an annual checkup with Dr. Susan J. Taylor through the online portal about three weeks ago. I am a new patient, and I entered all of my information during the booking process. At no point was I told that Dr. Taylor was not accepting new patients. Despite that, the system still allowed me to book the appointment, sent me through the process, and confirmed it. I chose Dr. Taylor at the Adams Avenue location very intentionally, because she is one of the few medical doctors there and many of the other available appointments appear to be with physician assistants. I arrived on time for my 10:00 AM appointment only to be told, after the fact, that I could not be seen because she does not accept new patients. That is not the patient's mistake. That is the clinic's mistake. A competent medical office does not allow patients to schedule appointments that were never going to be honored. A competent office does not wait until the patient is physically standing at the front desk to finally mention a restriction they should have disclosed from the start. And a competent office does not treat a patient's time as disposable because their own system is broken. This clinic needs to take responsibility for its own failures instead of pushing the consequences onto patients. If the online portal is inaccurate, fix it. If the staff knows certain doctors are not accepting new patients, stop those appointments from being booked. If management is aware of this issue and has done nothing, that is even worse. Patients should not have to pay for this clinic's disorganization with their time and energy. This was careless, misleading, and deeply unprofessional.

This doctor has absolutely no medical ethics and doesn't deserve to be a doctor! He completely…read moredelayed my dad's treatment. My dad had a severe, persistent cold with recurring fever -- his symptoms were very similar to pneumonia. I told the doctor he should do a CT scan to rule that out, but he refused and said it was "just the flu." Later, we went to the ER and my dad was diagnosed with pneumonia! What a heartless doctor -- if you don't have the skills, you shouldn't be running a clinic!

The worst medical experience of my life. The doctor is completely indifferent to patients -- no…read moreexamination, no tests, ignoring all listed health problems. Assistants are rude, unprofessional, and incompetent. It's been 15 days and I still haven't received my referrals. Terrible service and total disregard. SHARP Insurance shows the same irresponsibility. How can such a 'medical' facility be allowed to operate? I strongly advise everyone to stay away.

Best gynecologist and medical physician. We miss him. An intuitive physician and natural in the…read morefield. Thank you Dr. Santella for your service and dedication.

Dr. Santella has been my Doctor for 25 years and hopefully for many more. He and his staff are…read morewonderful. He has seen me countless times when I was uninsured and didn't have payment over the years. Has made sure that all my medical needs have been met and that I had the always had my medication to treat my health concerns. He has always been very thorough, kind and I appreciate all the years of excellent care that he and his office have given me.

I couldn't find a planned parenthood that was able to give me an appointment within a reasonable…read moreamount of time. I was fortunate enough to get one here. I would say the location from the outside makes it look some what abandoned(building is not well maintaned). But I will say the staff we're really nice including the provider; all very polite. When I first came in the stuff at the front, they were really good about explaining possible costs for certain services. Regarding what may be covered by family pact and if their may be a additional charges depending on insurance what services get provided. I felt really informed. I also will say that I got my test results really quick, faster than some of the other ones i've gone to. I'm actually happy with my visit and I would come back to this location if I need any additional services in the near future.

I see why the office has low reviews they have earned them. I schedules sti/std testing and a birth…read morecontrol removal and implant. The appointments were scheduled for weeks so imagine my surprise when I get to the office and the lady doing my std testing tells me I can't do both appointments on the same day. I told her I'd rather do the birth control appointment and was told I can't because they don't have any available to do it today. So now I have to try and find another day and time to come back to get this done, I guarantee I won't be coming back to this location

I came to this location towards the end of the day as a walk in because I was struggling to get…read moreauthorization for an anxiety medication refill over the phone, before I leave for a 10 day vacation in 4 days. Laura (PSR) and Isabel (PSR coordinator) saw me in distress and very kindly helped me see a provider almost immediately. I didn't have to wait long at all, and I really appreciated their patient and helpful demeanor. I truly felt taken care of and I am so grateful for them, as well as the nursing staff and provider who saw me.

Super crowded, parking lot very limited, you have to figure out which lines you need to stand on,…read moresince there are at least 3 different services here from women health to adult clinic and something else, at least you can get an appointment here, and hopefully they won't be canceled like some of the reviews I read. Well, I landed one appointment in 2 more weeks which is the earliest one. So far all the appointments for my wife are kept and scheduled ahead of time, but be aware that each visit you will see a different person, nurse, doctor, practitioner due to the nature of this program. You don't have to come super early because unlike other clinics they won't see you early until it's your time, so avoid waiting in the lobby for too long

My dad got assigned to this Dr. per his insurance, at first he was not so sure just because his…read moreEnglish is not fluent however he decided to give it a chance. I called to make him an appointment as the conversation went I felt comfortable with the woman helping me set up the appointment very understanding and helpful. The day of his appointment he was nervous not knowing what to expect, let me share with you he walked out the place super happy!! My dad's main language is Spanish so he was afraid he wouldn't be able to communicate his problem correctly to the Dr. he is so satisfied with the attention he received, all the help he got from the nurse she took her time to help him fill in paper work, blood test and to assign him to a pharmacy. He also shared with such excitement that he felt the Dr's. care to help him and guide him. Extremely thankful and satisfied!

I don't know who's more incompetent, the staff or the doctor. These people don't know their right…read morehand from their left. Needed to go to a primary care doctor to get a referral and was assigned to Dr. Truong. Told me I would get my referral in a week - a week later, they still hadn't set in the referral request. I finally get the referral and make a call to schedule an appointment - the referral doesn't take my insurance. The second referral isn't accepting new patients. Over a month later and I'm still waiting. At my first appointment, whoever took my blood draw poked me in both arms and couldn't get it right until someone helped her. At the follow up, the place was closed when I showed up for my appointment at 9.

Because of insurance changes my wife and I had to "establish care" with a new primary care…read morephysician. That's always a bit of an unknown. We chose Dr. Wendy Dengerin at Perlman Clinic because she was near our house and we're so glad we did! The clinic was great an all staff were very friendly. And Dr. Dengerink was very personable, while at the same time VERY THOROUGH in reviewing my history, medications, and my needs for the future including resumption of various specialists. I felt valued, listened to, and confident in having my medical needs met going foward. Continued visits have only confirmed how Perlman and Dr. Dengerink was a right choice!

Vanessa and Dr. Jackson always take good care of me, and show interest in my health…read more I'm very happy with my health providers.

I was one of those that thought D.O's are just as good as an an MD... no she doesn't care about…read moreosteopathy. she didn't get into med school to become MD's for a reason. Dr. Cheffet was extremely diminishing of parental rights. She was pushy and disrespectful. And eventually threatened me if I wouldn't vaccinate my child in her practice under a vaccine schedule (that is now obsolete). Did you not get your big payout for the percentages of patients you vaccinate??? I might've messed with her percentages so she retaliated by breaking my HIPAA rights and reporting me for " negligence" to CPS. We took my son to her very regularly. He got support for every need. She doesn't respect parental rights. I wouldn't be intimidated by her. We have a medical exemption because my child has a very high allergy Profile, neurodivergent and high risk for adverse reaction.. At one point she said there was no risk in vaccinating so I said I would agree if she would sign to be Financially liable, if there were any adverse effects. of course she refused.... Hack of a "doctor". Deplorable ethics. I hope she gets the karma for all those parents. She intimidated for her big vaccine payouts. She's going out on now. I'm gonna report her to the medical board. Gross.

Dr. Cheffet (pronounced Shef-it not She-fet) is a great pediatrics doctor. I take all three of my…read morekids, ages 10 months, 4 years, and 7 years old, to see her since we have moved out to San Diego. If you like the type of doctor that isn't in-n-out, she is the one to see. She takes time to hear out any concerns you or the patient may have and does a thorough examination in order to address those concerns. Dr. Cheffet is also very knowledgeable in sports medicine, although, she is not a sports doctor, she does know what she is talking about. She also is an Internal Medicine doctor. So, if you are looking for a doctor, come see her, she is awesome! Dr. Cheffet is no longer at this practice, but I hear she has relocated to another one still in town. If you're lucky enough to find her you won't regret it.