Dr. Galindo and his assistant treated me on time and met all my expectations. Fine facility

I've been to this office twice and both times the wait time was ridiculous...more than 2 hours each time. When I asked if someone else could see me, I got "they started late so you'll be seen soon." Then when I asked why it was taking so long, I was told the men were getting seen first. What the hell...whats the point of giving me an appointment if appointments are not followed. I can honestly say I am NEVER coming back here again. read more

Dr Galindo is a HORRIBLE doctor. To call him a doctor seems like an insult to the medical profession. He shows absolutely NO consideration for patients and seems to be in the profession solely for the money. He will take off on vacation and not cancel his patients' appointments. Instead, he will let his patients (many of which are under heavy chemotherapy and feel terribly sick,and live all over the Valley) arrive to his office to find the doctor not able to see them. No courtesy calls, which would take no more than 5 minutes to do. If his patients end up getting sick enough to be admitted to the hospital, he completely forgets about them. His presence will be requested but he won't show or even contact the attending doctor. He does not give patients the correct dose of chemotherapy. This allows him to milk patient insurance/medicare/ etc as much as possible to his own benefit. Now this is only my opinion, but it seems Galindo is in the medical profession simply for the monetary benefits. Case in point: he was investigated for fraud as it was discovered that Galindo was receiving money to siphon patients to certain hospitals. So instead of referring patients to hospitals that would best benefit their case, he would send them to the hospital that would lead to his profit. Classy. http://www.themonitor.com/articles/suit-32626-fraud-system.html This greedy so called-doctor remains unscathed by the scandal, unfortunately. As the one-star rating suggests, I would strongly avoid Galindo. Better to have your loved ones travel to Houston, which has superb cancer care, than have their lives at the hands of Galindo. read more

This is absolutely the worst and most unprofessional medical clinic of any sort that I have ever experienced, by a mile!! Under the mismanagement of a disorganized and self-important Bricy Martinez, in the course of just six appointments, they messed up (1) the transfer of medical records two times, (2) the appointment scheduling twice, (3) the billing every time, and (4) created a $10,000 insurance fiasco that is taking months to resolve. Everything done is a slap-dash halfway manner. Constant misinformation. No attention to details and no follow-through. In every case, Bricy found a way to blame her mistakes on someone else. And then--with a complete disregard for the time, stress and money that her sloppy style costs patients--she bragged in writing about the "A+ job" she is doing!? Her self-congratulations is ridiculous and her avoidance of responsibility truly reprehensible. Careless unprofessionalism personified! From a patient's view, Bricy gets a D-. Dr. Galindo's was equally unprofessional. Instead of taking responsibility for his inept staff, he makes himself impossible to contact while he keeps raking in the cash. This is a cattle-call chemo racket, with a captive clientele of sick folks. But since I am still alive, I will give him a D+. In short, I entered McAllen Oncology with the vulnerabilities of a stage-4 cancer patient and I left feeling like the victim of a crime. If they honestly think they are doing a good job--which they positively are not!--then that is the scariest part. Any alternative to this clown show will serve you better. read more

Dr. is okay, but the receptionist, Ruby, has Horrible customer service. It makes every appointment an uneasy experience. The doctor visits would be a lot better if she received EXTENSIVE CUSTOMER SERVICE TRAINING. read more

Horrible doctor marina m is right he keeps patients waiting i hope God does not punish him in the future I would never in a million years wish bad on him but he is a horrible person and bad things happen to bad people, he was so cold when he told my aunt she had cancer i think some doctors need to take serious patient skills training! But marina m everything you wrote i do agree nothing but a money hungry doctor! read more

though I did not get to see the doctor, I thought id review my experience as a referred new patient. I went in the office and as soon as I walked towards the receptionist I was not greeted! she was on her phone texting, that wasn't what bothered me about the experience, it was the fact that she was extremely rude, rolling her eyes and everything!!!! I have never been somewhere, where they offered such horrible customer service! I wont go into details but that lady needs to get fired! if she doesn't like her job, she should look else where! there is absolutely no reason why she should be rude to anyone! needless to say i left the office without seeing the doctor and i WILL NOT be going back! read more