Exceptional care, compassion, and kindness when we needed it most…read moreMy husband and I were vacationing in Galena, Illinois, with our two small dogs when we noticed that our 14-year-old Yorkiepoo was having a difficult time walking. Since we had been traveling and driving from Texas, we initially thought he might simply have a hitch in his giddy-up. But being a senior myself, I felt he needed to be seen sooner rather than later. I called Veterinary Associates of Galena around 4:15 p.m. and explained what was going on. They closed at 5:00, but without hesitation, they told us to bring him in. When we arrived, they took us back almost immediately and began examining him. They did blood work and even contacted our veterinarian back home in Texas to obtain his medical records and make sure they had everything they needed to properly evaluate him. Thankfully, his blood work came back perfect. They prescribed medication, and we were back at our hotel by about 5:30. The next morning, he was only so-so and was acting a little funny. I called Veterinary Associates again, and they were able to get us an appointment within a couple of hours. As he seemed to be feeling a little better, I ultimately decided to cancel the appointment. They told me that if anything changed, they didn't have another opening until the following morning, but they would do what they could. Unfortunately, by about 4:00 that afternoon, he had taken a major turn for the worse. I told my husband, "We need to go to the vet," and we didn't even call ahead. When we arrived, they immediately knew something was wrong and rushed us to the back -- and this was on a busy Friday with a full waiting room. They examined him extremely thoroughly and then sat down with us and counseled us through what was happening. Sadly, we were faced with the most heartbreaking decision a pet parent can ever make. What meant so much to us was that we never once felt rushed, dismissed, or like we were imposing on them, even though they were incredibly busy. Every veterinarian, veterinary technician, and staff member treated our precious boy with such compassion and dignity. And I especially want to mention the wonderful girls at the front desk. They were every bit as compassionate and caring as the medical staff. Because everything happened so quickly, I was having a very difficult time trying to figure out how we were going to get his paw prints back to Texas. One of the women at the front desk told me she would personally pay for the postage. Since it was the middle of summer and she was concerned the prints might melt during the trip, she even offered to take them home and "bake" them herself so they would be safe to make the journey home. That small act of kindness meant more to me than she could possibly know. Losing a beloved pet is heartbreaking under any circumstances, but having it happen while you are hundreds of miles from home makes it even harder. Veterinary Associates of Galena gave our little guy the care, attention, and dignity he deserved, and they gave my husband and me compassion when we were at our most vulnerable. We cannot thank the entire team enough for everything they did for our fur baby and for us. We may have been from Texas and only in Galena on vacation, but they treated us like we had been their clients for years. If you are looking for a veterinary practice in the Galena area, I would wholeheartedly recommend Veterinary Associates. Five stars doesn't seem like nearly enough.

Outstanding doctors, outstanding staff! Melanie couldn't be more kind, helpful and professional!…read more All the doctors are amazing but Dr Ryan is the best vet I've ever come across.

Great vet. Brought my new puppy here. The lady Vet took the time to get down on the floor with my…read morepup and do a physical and love on her. She explained everything she was looking for and that everything felt and looked normal. They filled me in on all pertinent info a pet owner should know. Really friendly staff. The owner, Dr. Beebe, even came out and shook my hand. I will for sure be going back.

I was referred to this hospital from my small animal vet after my Springer Spaniel hurt her knee…read more I was very impressed with how they took into consideration my dog's anxiety issues with Dr. visits. They were kind & thorough at explaining what they were looking for & what could be done , what to expect if nothing was done & what were the common causes. My dog had to have her inner ACL removed & a torn ligament repaired. My dog was made comfortable as was I. Everyone there is exceptional. Very personable Dr.s. If I ever need this type of help again there is no question where we will go. I highly recommend this Veterinarian Hospital, Dr. Beebe & his staff .

What a blessing this area is to have these doctors available for pets and livestock. Dr. Meghan is…read morean amazing veterinarian that is compassionate, thorough, patient, and incredibly kind. Amazing doctor and great service at the clinic. Highly recommend!!

I changed to Milledgeville Vet a long time ago. I've never met so many nice people and helpful…read morepeople. Especially when I'm a nervous wreck and have question after question. I've even had after hour questions thinking I needed a emergency visit, but she calmed me down and told me what to do if this or that happened. She also said everything will be fine. Bedside manner for the parents makes a HUGE difference!

This vet seems to provide excellent conventional care…read more However, they seem to be operating under the belief that toxicity cannot cause harm and therefore does not need to be discussed, which I do not agree is in the best interests of the animals. Following are the issues that I have had. Diet: At one point, I asked about the possibility of a homemade diet and the vet just said that that would not be a good idea (and this is also stated in their puppy packet). While it does seem to be the case that an unsupplemented homemade diet can be problematic for dogs (especially with regard to calcium), dog food also tends to be heavily contaminated with mycotoxins and other toxicity (such as glyphosate). And although dogs have strong stomachs in terms of being able to digest microbe-contaminated food, they are if anything more susceptible than humans to being damaged by toxicity. I would have appreciated a discussion (or a pamphlet) on how to feed your dog a homemade diet properly if you choose to do so, rather than a blanket dismissal of the idea. Flea/Tick Medicines: On my first visit to the vet, I was shocked at the idea that pharmaceutical companies had come up with internal flea/tick killers and asked what the mechanism of action was. The vet said she didn't know. When I looked into the topic, I found out that this is affecting the GABA/glutamate channel (which reasonably seems likely to cause side effects) and that the FDA had stated that the use of these products increased the incidence of seizures in dogs. On my next visit, when I brought this up, the vet told me that this was a concern only for dogs who already had seizure conditions - something that is patently untrue since the FDA had actually said that the first-time seizure incidence was increased as well. This being the case, I think that the clinic should be discussing the pros and cons of these medications with pet owners, rather than making them think that there should be no concerns associated with them. Vaccines: When the doctor brought up the Lyme disease vaccine (which they recommend for all dogs), I stated that I was surprised since that vaccine had been associated with health effects (including a condition similar to Lyme disease) in humans and taken off the market. She didn't know anything about that and said the Lyme vaccine seemed safe for dogs. When I looked into the topic, however, it seems that the Lyme vaccine for dogs has similar problems to the ones for humans - that it causes a lot of side effects and also doesn't work very well to prevent Lyme. That should have been something the vet had been able to discuss. I also would prefer to have titer tests done for other vaccines besides rabies in the future (rather than just having the dog routinely re-vaccinated every year), but I don't see anything in the puppy packet or on the website that suggests that they are set up to do this. Medications: The clinic seemed to do an excellent job castrating my dog (including considerately giving me a call after he came out of surgery to let me know he had done okay). What they didn't tell me was that the NSAIDS that they prescribed as pain medication could have side effects. The FDA says that risks should be evaluated against benefits, but we did not have any such discussion. My dog did not seem to be in any pain and so I did not give him this medication, but I would have preferred to have been informed about how to tell if the drugs were needed rather than just told to give them to him. I do think that other than their unwarranted apparent belief that everything offered by big dog food companies and big pharmaceutical companies is perfectly safe for dogs, the folks at this vet clinic are terrific - competent, kind, well-organized, smart. So I do think that they are a good choice, especially to have on hand for emergencies. I just wouldn't necessarily advise that people trust everything that they say in terms of various pharmaceuticals and dog foods being perfectly safe is necessarily borne out by science.

My daughter brought her dog in to colonial Terrace Sunday they charged her 155.00 for a office call…read morethen told her blood work would be another 600.00 plus any treatment fees. She left crying with her sick dog. Monday was a holiday so Tuesday she took the dog to another vet they admitted her to the hospital 3 day of fluids and Friday she passed away. This dog was only 6 years old! I would also like to add that her total bill wasn't much more then the 600.00 colonial was going to charge for blood work. SO MUCH FOR A CARRING HOSPTIAL!

We took our sweet girl here to get checked out as she was not feeling well and was acting different…read morethan her usual rambunctious self after we got home from having to be out of town. When I called I got a quote on the phone for how much the visit would be which we were happy to pay, but after our visit in which the doctor was rude, judgmental, and extremely off-putting, we went back to reception only to pay a bill that was around $100 more than quoted on the phone. When I asked why, the receptionist said it was because they ran a urinalysis. No one at any point said they were going to run a urinalysis or even asked us if we'd like that to be done. Besides the guy taking our girl and bringing her back in with the doctor holding a syringe of urine in her hand no one ever told us that a urinalysis was something they were going to do nor tell us the cost for if they were to run one. We would have happily paid for the visit and urinalysis IF AT ANY POINT it was told to us that the urinalysis was going to be added on. Not only was the lack of communication that led to the extra charge unprofessional but the receptionist, my god. If your not happy with your job then leave it because your rude, unwelcoming, wretched attitude was disgusting. We were ten minutes late for our emergency appointment due to road work leaving our town and were happy to wait any amount of time it took to get squeezed in but treating people like they're an inconvenience, a waste of time, and with terrible customer service is embarrassing. Do better. And for those still reading, do yourself a solid and go to Colonial or literally anywhere else.

From the owner: PetMed of Key West Veterinary Clinic is a family owned small animal veterinarian service providing…read morefull-service, quality veterinary care that meets your companion’s ever-evolving needs. Our veterinarians and team work closely together to ensure your four-legged family member receives the most compassionate and low-stress treatment possible. We offer: Vaccinations, spay and neuter surgery, orthopedic surgery, sick visits, same-day appointments, in-home visits, in-home euthanasia, ultrasound, x-ray, exotic pet care, laser therapy and a wealth of other services.

I cannot say enough good things about Adam's pet hospital. We see Dr. Connie and she is wonderful…read more One of my three dogs suffered some pretty intense injuries at a boarding facility and has required multiple visits a week for the past seven months. I have gotten to know the staff at Adams and they would go above and beyond for your pet. They are flexible with scheduling and fitting my dogs in for last-minute appointments when needed. My injured dog is not great with people, and everyone at Adams does a wonderful job handling him. I am so thankful for the work that they do and the excellent care they provide my dogs.

I've been to a couple different doggy daycares in dubuque. Adams is by far better than the other…read moreone I went to. They are a little higher in cost but it is worth it! I fully trust them with my very active dog all day. The vets give great advice and know when an issue needs to be treated and when you can let it heal on its own.

Dr. Hellert is a sweetheart and cares greatly about the pets in her care and working with their…read moreowners to find the best solution for everyone. The rest of the staff is amazing as well and I really feel like they work as a team. Our most recent visit was putting our dog Rilie down after 16 years. It broke us all and I was distracted with grief trying to make the decision and get through the process. The staff were very supportive and accommodating for our family and other dogs to say goodbye. They were so patient with us and because of our large family, even sacrificed some of their lunch to meet our needs. We had her cremated and they gave us nose and paw stamps from her as well with a card and hand written condolences. They really did take care of both our pets and us as people. Forever grateful for their support.

DISGUSTING! Plenty of other vets to see. That's that will answer your questions without terminating…read moreyour relationship because you Ask for a simple result. As a paying customer expect nothing less. Certainly not being hung up on.