This place still sucks. I got bronchitis last month and after listening to my lungs the dr told me…read moreI needed to go straight to the ER because I had a bronchial obstruction and if I went home there was a good chance I was going to pass out and have to be intubated in front of my kids. After a 7 hour trip to the ER the PA told me to go home and buy some Robitussin on the way. Thanks for overreacting and wasting all those time/resources for everyone involved. Seriously need to find a new dr.

I am rating this office as a low rate because they do NOT accept adult medicaid....shame on them!read more

Front desk staff very rude. That ensure the answer is NO for every request. I saw it patient after…read morepatent and phone call after phone call. They told an elderly lady that if she walked out to retrieve an item from her car that her appointment would be skipped. These girls had no respect for patients or their elders. This place is horrible. do not subject yourself to this staffs abuse

I had the best experience today here. The young lady at the front was very prompt and helpful. I…read morefilled out all the new patient paper work and was seen at 9:50. my appt was at 9:45. the nurse who took my vitals was very sweet and quick. then Dr Antonio came in to see me. he is amazing and very helpful. i'm so pleased with this clinic.

We love it here every time I have brought my kids to their appointments they take the time to get…read moreto know them, and actually take their time with them unlike other places that just want to get the visit over with. Also my son needed a physical for school sports I was worried I wasn't going to be able to get it to the school in time since the wait time to get the forms back is up to 48hrs. However I explained the situation and they were able to get me the forms back the same day. Latawnya,Maria, and Dr.Saqer were all great.

I would give zero stars also if i could. Unorganized staff at the front desk and not helpful at…read moreall. I scheduled an appointment, was told I could receive a link or email to fill out paperwork online; didn't receive it. Showed up 8 minutes late because I was never given the suite number (hence the no paper work) And when I arrived I couldn't email them the forms or because they weren't giving me the correct email or didn't know it and then told me that my appointment had passed that I would have to reschedule after I explained to them that I just gave birth and they wouldn't reconsider - very unprofessional.

I came into Old Rugged Cross Healthcare by recommendation of a friend. When I tell you they saved…read moremy life and boosted me back to the old me prior to Covid they did!!!!! I was still suffering with Covid-19 and came in for an IV. Prior to the appointment and IV I felt awful, drained, and just plum sick. I left Old Rugged Cross Healthcare feeling amazing and with a new sense of energy!!! Christina went ABOVE AND BEYOND FOR ME!!! She truly cares about each patient and wants you to be happy and healthy. She went way past above and beyond for me and even stayed hours after the clinic closed for me. I definitely felt like I mattered and was heard. Prior to finding Christina I had felt unheard and not understood when talking to healthcare providers about my symptoms with Covid-19. I was finally HEARD and cared for at Old Rugged Cross Healthcare. By the end of my appointment I felt like family and Christina, her husband, and daughter were so kind. I would HIGHLY recommend seeking medical help or advice from here. You will be taken care!!!! The clinic is so clean and nice!!! It was very comfortable and didn't feel like your typical clinic. Please consider visiting! You won't regret it!

I originally called for my stomach aliment, but also needed a new PCP. Generally it's the NP, her…read morehubby answered the phone, she told me he is a military historian and unfortunately I didn't get a chance to pick his brain. Seems they get students from HBU whom I probably joked with too much. Everyone was super friendly and they took time for my initial interview and exam. VERY much a Christian theme in the clinic and very much like a small town doctor's office. She was able to fill my Rx and I bought some Probiotics and vitamins from her. Stuff I really needed and was seeking.

So I wrote a pretty negative review regarding Wellspire (see review dated 4/25)...and I meant it…read more Shortly after I posted it, one of the owners reached out to me, several times in fact, to speak with me about my concerns. He apologized and confirmed that my complaints were "dead on". He told me about all the changes that he'd already implemented, in large part, because of my review. Employees now have name tags and uniforms. Private information is only discussed behind closed doors and they're retraining staff. How about that? It's not every day that an owner makes such a effort to improve after a complaint. He wanted to let me know that my concerns had not fallen on deaf ears. Now THAT is customer service. So, I wrote another review and gave them 5 stars because I value honesty and integrity when correcting mistakes. Thank you, Dr. Mehta and Torri for reaching out and making a concerted effort to address the issue. I may try them again in the near future.

Poorly managed, for the most part. Some doctors are great and others should examine new careersread more

Wonderful doctor. She listens to you…read more That in itself is a reason to go there. I honestly cannot recommend her enough. I've seen my share of doctors in my 45 years and she is by far the best.

We chose Dr. McCain as our PCP for her close proximity to our house. She is the only provider in…read morethe office (no nurse or PA) so when she went on vacation for a week and her receptionist said she did not want to be bothered even though it was an emergency situation (needed an ortho referral for a broken bone), we knew it was time to switch providers. She left no one to help her patients- not even a different doctor nearby! Prior to this, her Quest Diag person who draws blood in office could not find my vein and was very unprofessional. And I have not been happy with how dismissive she was of some blood work numbers, so overall I would not recommend.