I NEVER do this, but I am so angry right now. I had an appointment at Gateway ophthalmology on…read moreDecember 2nd because I had $1000 that I needed to use or lose by December 31st. They even moved my appointment from January to December so I could make the cuttoff. I ordered enough boxes of contacts to use up most of that money (I have astigmatism and mine are sooo expensive) and went on my merry way, expecting them to come in the mail. The last time I ordered contacts, it took 2-3 months to get them, so I waited until March to call, expecting they were again on backorder and they could give me a couple pairs to get by. Turns out they NEVER ordered my contacts. They took my card info on December 2nd, assured me the order would be completed in plenty of time before the money was gone, and I thought everything was done. They returned my call today, said there was no record of me having ordered anything, and the only explanation they could give is that they changed the ordering process in January. I asked them to back date a receipt for the day I had my appointment and they refused, saying it was fraud. So their incompetence cost me $1000 and I thought everyone should know not to go there.

From the receptionist when you first enter the office, to the rest of the personnel, these are a…read moregroup of professional, knowledgeable care providers. As busy as they are, they never forget that they are dealing with people. For the Jamestown area this this type of proficiency is the exception not the rule.

Pretty efficient and great caring service. Highly recommend!read more

I absolutely loved going here!!!! the doctor was awesome at making my son feel so relaxed and happy…read moreand comfortable during his exam. He answered any questions and helped us choose which glasses to purchase. My son and I are so glad we switched Doctors!!!

They were very good at dealing with United Health Care Medicare Insurance in obtaining…read morepost-cataract surgery eyeglasses. United Health Care gave us a real run around, but Southern Tier Optometry was there for us in obtaining insurance coverage for my wife's new glasses, even after a Denial of Payment on the part of the insurance company.

No appt reminders. NONE. Didnt tell me the process of the exam and choosing glasses, so I left…read morefollowing the exam and had to call to find out when I could choose my glasses. Was not impressed and wont be returning.

The review is for the Eye Care Center. From the front desk…read moreto the optometrist to the optical center they staff was A++ Extremely friendly, knowledgeable, and helpful. Would highly recommend!!!!

Receptionist is amazing! But the Doctor was an asshole. Constantly misgendering. Snark comments…read more And overall just an asshole! Do not go here - there are other options I swear. He was the worst doctor I have been at in a really long time!

Dr. Hartnagel is very thorough and patient with his customers. He has fitted me for both contacts…read moreand eyeglasses; he takes his time to make sure they are perfect. If you have issues with either eyewear type, he makes the changes.

I had an excellent experience having my two teeth extractions at Doctor Menoff's practice. He and…read morehis staff and associates took real good care of me!!!!!!!!!! and I said this to him along with his associates. I couldn't of felt more comfortable and they all made me feel right at Home in their entire office setting. I wish and want to say a huuuuge Thank-You!!!!!!!!!!! to Doctor Menoff and to his associates for a job well done. Kenneth Mekus :-)

This man waisted my time twice. Once when he over scheduled and I was there far past closing and my…read moretooth still didn't get pulled. They called me back to reschedule then he refused to pull just the loose tooth and not a broken tooth next to it that wasn't a bother. This mam is a scam he's money hungry. Instead of just getting paid for the one tooth through my insurance I'll take my business to Aspen Dental.

Was referred to Dr. Todd for a dental implant and he was wonderful! Staff is so nice. Have more…read moredental work to get completed and he is the one i will be going back too!

This is Dr. Is amazing!! I was in and out, 3 broken teeth and 1 really loose tooth pulled out. I…read morewas surprised that I didn't hurt afterwards. I have been to him a few times and he is very good. Staff is so nice from moment you get there till you leave, awesome crew and can't forget the technology he is using also. Xrays so easy and cool machine .

So far so good! I've been searching for permanent dentists…read moresince covid started. This dental program was highly recommended to me. When I called to sign up as a new patient in September for a cleaning and exam they were booked out to the end of February so I made the appointment. While flossing one day I knocked a filling loose. The filling came out 2 days later. They were able to get me in for an emergency xray and visit in the next week (11/22/23). Last night (11/22/23) they were so friendly and fast! Every single dental assistant and the dentist were super friendly, caring, talkative, comforting, and welcoming. I was handled with extreme care and explained everything step by step while getting a temporary filling. I'm back 12/18/23 for my permanent filling. They said to contact them immediately if I need anything before then. I look forward to being a long standing patient in this practice. Thank you.

They got me right in for a doctors appointment. I was having a really bad psoriasis outbreak and a…read moretooth infection. They didn't have any issue getting me in right away and reassured me and explained everything really well. They really care about their patients. They have review cards for you to fill out and drop in the box on the first floor after your appointment. Pediatric doctors are the sweetest and really interact with the kids. 10/10 from me :)