Having purchased a voucher through KGB Deals for an iPad case as of 18.07.12 and then used the code for the item on the 19.07.12, I decided, that a week later, I would contact the company sending me the item. Gadgets N Gears. I quite happily purchased the voucher, quite happily paid the £3.99 extra that Gadgets N Gears were requesting for the delivery charges and patiently waited. I decided that a week later, I would like to have a little more information as to when the delivery of my item would be. Having paid £3.99 for the delivery, I would have expected the item to be posted via recorded delivery as opposed to standard post. After the fourth email and no replies I decided that I would use their online chat. BIG mistake this was! Never, in the entire history of my shopping life have I been met by such rudeness of the 'person' at the other end. I started the conversation by stating my order number they greeted me with 'hi karen'. (Please keep this in mind as later in the conversation the 'person' states that I am a Sir!) This is my conversation with them Visitor from Gadgets n Gears Order ref 3692 can I have an expected delivery date please? Gadgets n Gears hi karen you shud receive your item next week Visitor from Gadgets n Gears OK thanks for getting back to me so promptly. Considering I have sent several emails before now. Can I just ask what the delay in sending the item is? Gadgets n Gears oh sorry to hear that i think u will rcv very soon Visitor from Gadgets n Gears Can I just ask what the delay in sending the item is? Gadgets n Gears no specific reason sir Visitor from Gadgets n Gears My name is Karen. I am a Miss. Gadgets n Gears sorry miss Visitor from Gadgets n Gears Have you not got the items in stock? Have you not got the items in stock? Gadgets n Gears u got them and we have a;ready shipped so i think you shud receive this week but taking some extra time Visitor from Gadgets n Gears You've just told me that the item should be with me next week! I have not got the item. Gadgets n Gears i know Visitor from Gadgets n Gears So what is the actual answer to my query? lol Have you shipped them or haven't you? Gadgets n Gears i did but royal mail asked for some extra time because of olympic thats y i told u the same thing Visitor from Gadgets n Gears No, you did not tell me this information. You just stated that the item I ordered on the 18th July would be with me next week. No other explantion. explanation* Can you please let me know when you posted the item and the tracking number Gadgets n Gears I did post some of these case on friday and others on monday morning but i dont have any tracking number Visitor from Gadgets n Gears And my order was posted when? Gadgets n Gears sorry for that either friday or monday and i have 21 days to post you it was clearly written on the listing Visitor from Gadgets n Gears Is this a joke website? I'm getting the impression that it is not handled very well. Plus, if you are charging £3.99 for the P&P, surely that would include the postage as a recorded delivery?! After the last question, they decided to abruptly end our conversation and go offline. I honestly feel like I have been scammed by a company that would quite happily treat each and every customer with disrespect as they have already taken our money. Dishonest, untrustworthy, rude and a disgrace to the genuine businesses out there. read more

Having done the same as many on here and purchased the 64gb stick which failed to appear I contacted KGB who very quickly refunded my money, I have just contacted moneybookers and filed a none delivery case which i'm hoping will be found in my favour and I will then get a refund. I went for the deal as the price seemed very very cheap, I now see why. I tried to contact the seller by email and phone but no luck. After reading the comment by kmr12 I am in agreement with EricAppleby, I think this is a one man band using a website to do drop shipping , he has no control on delivery times and is unable to cope with the amount of order queries which is why they have been passed onto a third party company who from kmr12s conversation with them do not care. That could be why they have such an array of items for a small business. I would leave alone until they have their problems sorted out. read more

I cannot rate this company as it is awful!!! I have been waiting since July 8th for delivery of my paid items 2 x iphone case chargers through KGB deals. Gadgets n gears when contacted will claim to send out items but delivery is never received. I have contacted him several times but still no sign of my goods. And now I'm waiting for KGB to refund but that seems to be taking its time too. DONT BUY FROM THIS COMPANY. He is a scammer!!! If anyone has any problems with this company please call Citizens Advice consumer helpline 08454 040506 get a reference number they pass on all details to Trading Standards. Hopefully with more complaints a full investigation will be done and with a bit of luck shut this CONMAN out of business!!! Honest people power!!! (cheesy I know :) ) read more

i bought a voucher from KGB deals for a 64 gig flash drive one month down the line after neumerous phone calls to gadgets n gears which they dont return and emails to this company which they dont reply to looking at other complaints about this shite company i am surprised they are still in business i guess you can only get what you want is if you are a walk in customer please dont order anything on line with this company please note this has nothing to do with KGB deals i have had no problems with them before its just this shite company and they deserve all the bad press they get i would give this a no star rating but you cannot submit your rating without clicking on a star so very begudgeingly i have had to click on a star read more

NO STARS FOR GADGETS & GEARS Disgusting company I bought an Attache 64GB USB flash drive from them in September 2012 via KGB deals and I have never received it. Couple of emails to KGB deals and the £12 was reimbursed. HOWEVER, Gadgets N Gears still owe me £4.99 for the postage and packing costs that they charged me for. I phoned and left an answer machine message and I have emailed them and have had no reply. Dispicable trader and will NEVER buy or recommend this company again. I have even thought about getting in touch with Watchdog to inform other people of this company..its not the £4.99, its the principle of it all, that they just get away with it!!!!! read more

I ordered a rotating case for Ipad but one month later I have still not received the item. I have sent 3 emails to the company and received stunted replies. Does nt look like they are native english speakers no disrespect intended replies indicated my order would be delivered in 48 hours, then asked(again) for address for delivery but still no item appeared. Have contacted KGB deals who are investigating the claim. WOuld urge anyone who is affected by gadgetsngear to do the same. I have also reported them to Trading Standards. DO NOT BUY FROM THEM. read more

Disgraceful company and I'd give zero stars if that were possible as they don't deserve even the one. Tried calling to find out where my item is, which I'd purchased through KGB and after ringing forever a voice mail came on telling me I couldn't leave a message as their mailbox was full. Probably full of other angry customers demanding to know where their item is no doubt. They don't reply to emails sent and it looks like I'll have to get my money back through my visa card company which is a total ball ache. AVOID and don't waste your time. read more

TAKE NO NOTICE OF THE 1 STAR .IT WOULDN'T LET ME POST REVIEW WITHOUT ONE!!! iF I COULD I WOULD HAVE GIVEN A MINUS!!!!!! I can only concur with everything everybody has said except that I was doubly stung as I bought 2 64GB USB sticks so 2 lots of postage too!!!!!! 1 was to have been a gift for my son. I have been trying to obtain these since August and KGB just don't seem to want to know merely saying they are working on it but I'm hearing nothing!!! GOOD LUCK EVERYBODY!!! read more

Bought a voucher from KGB for flash drive and when I redeemed it I was offered another 64Gb Flash drive for a tenner. Paid a total of 26 pounds including the voucher for the two flash drives and postage at the start of September. No sign of items despite numerous phone calls and emails to the thieving scum Gadgets n Gears. Emailed KGB who refunded the voucher price of £12 but I am still £15 out of pocket. How can these people sleep at night. AVOID LIKE THE PLAGUE read more

Boooooo to gadget and gears, rip offs merchants taking everyone for a ride and making a fortune from p&p on KGB items. Even if he didn't redeem the vouchers (and get the money) he will have still got £6 out of everyone who bought p and p to cover purchases. Alarm bells were ringing when I was asked to pay postage by money bookers and not PayPal.wish I had listened to my instincts. Con merchants. read more

I am another that got conned by gadgets n gears .one reply to emails asking where my usb drive is ,then nothing , kgb must know that they are con merchants as they have agreed to refund the dealprice to my card ,I paid direct for the postage by money brokers but that came off my visa card so will try to get visa to re fund that . STAY WELL CLEAR do not touch Gadgets n Gears with a bargepole read more

Poor customer service, they cannot deal with the number of orders. Ordered an item 22 days ago and have not received it. The website is unfinished with missing links (Facebook page, Twitter page, empty product categories, etc.) I think it may be a scam, or at the very least one guy pretending he has a team behind him who simply cannot do everything. Would not use again. read more

What a set of con artists! Money is so hard to come by for so many people these days! As all the other reviews state, no answer to emails or vm box is full! I purchased an item through KGB deals for a 64 GB USB Drive back in September, still no sign of item to show up! You would also think KGB would use reputable companies! SHAME ON YOU GADGETS N GEARS! YOU DISGUST ME! read more

dont bother with this company i ordered a sat nav 16th july and after promise after promise of delivery i finally told them to poke it on 10 august and asked for my money back then i purchased one for £15.00 more from currys which i wish i did in the first place. customer service is apalling they are never on line and always took days to answer read more

Gadgets n Gears deserve NO stars at all. Disgrace we are forced to give them one by the system. Why would I when they don't deliver on their contractual obligations. They take your money and then disappear. This company is a scam DO NOT BUY FROM THEM. And don't buy and related vouchers through kgbdeals either you'll be lucky to get refunded. read more

Im afraid its not stars Id give Gadgets n gears if I could get hold of them. This is obviously criminal behaviour, so much for KGB vetting their merchants before selling their vouchers. The most annoying thing about this company is the ignorance, they dont even have the courtesy to reply to calls or e-mails and own up to have robbed you. read more

Bought 2 vouchers from kgbdeals for 64 GB USB and paid 2 lots of postage on gearsngadgets and now at 6 weeks and nothing has arrived have raised PayPal disputes to both kgbdeals and gearsngadgets to try and get my money back. Gearsngadgets they are a total rip off don't answer emails enquiring about orders !!!!!!! read more

Really bad service from this company; ordered an ipad case + accessories on 17th July through KGB deal which inlcuded £3.99 for delivery I am yet to receive the product and have heard nothing since, I have emailed 3 times now and they haven't even had the courtesy to reply. Very poor show. read more

Having the same problem as everyone else. Googled them to find out if gone in to liquidation since receiving no response and find they are con artists. Have raised with KGB so hoping I will get some money back. Shame on KGB for doing business with them. Perhaps they are in on the scam. read more