Worst experience ever. I ordered a phone that said it was in stock. On the day it was to be…read moredelivered I received an email saying it would be another month so I cancelled the order because it was meant to be a present and I couldn't wait any longer. This was in June. It is now August and they still haven't refunded my card. I tried calling and emailing several times and given a generic answer that my refund was being processed. Don't waste your time and money with Quick Mobile Fix, as it defiantly doesn't live up to its name and obviously doesn't care about customer satisfaction!!

I wish I had read the reviews before my purchase. sure enough my phone didn't come and I had to…read moreraise a complaint through the credit card company I purchased through. Do not buy from this company!!

I crashed my samsung screen during a holiday. I called around and this store offered me the…read morecheapest rate at £90 to put in new screen and LCD (original parts from Samsung). All was great for a few days, I was really happy with the service. A few days later I noticed a fault in the screen - the screen edge was not fully connected to the base of the phone. I went back to the store (I didn't have my receipt at the time) and the guy told me to come back and he will order me a new screen (as it was a screen fault of Samsung products). He gave me replacement receipt which said that the screen needed to be replaced. I was happy with this as they were keen to fix my issue and they told me to bring my original receipt and this receipt when i came back to replace my phone screen - so I went back a few days later with both my receipts when the parts had come in. He told me to come back in an hour and the phone would be fixed. When I came back, he gave the phone to me and said all was done. when i checked the phone however, he hadn't replaced the screen -- he GLUED IT. he GLUED a £450 handset! there was residue around the areas where the screen had been raising up. and glue residue on the back of my phone. i was so angry they hadn't replaced it. they said it was because there were "scratches" on the base of my phone (what has scratches on my phone got to do with anything?! and those scratches were not there when i gave my phone to them! They told me to come back the next day and the screen would be replaced. When i went home it really sunk in that they had put glue on something that cost a lot of money. i got angrier and i called them and i demanded to know why they had put glue when they said they would replace my screen. they said the "glue doesn't harm the phone." i was so angry and demanded they do as they assured me and he said they would and asked me to come back in the next day. I went back the next day.... and they had put MORE GLUE. they didn't replace the screen AGAIN. they thought i would be stupid enough not to notice. I was so angry. 2 times in to the store and they hadn't done what they said they would do. They told me to come back 20 minutes later and they will NOW put a screen on. I waited for 10 minutes in the shop - and they gave me back my phone with a new screen. there was still glue residue on the back of my phone and a sticker which they had failed to remove properly. I wasn't happy at this point. They had put glue inside my phone. I wanted my money money back and the guy refused because "i had got what i wanted" i explained why i was unhappy and they didnt care. he said "he didnt glue the phone." i was angry. he confirmed the phone was glued - he replaced my screen and now he is LYING to my face,- he knows it, i know it, and he is SMILING. when i asked to see the screen that he just replaced he refused to hand it over. he said "you dont have the right to see it" he took the receipt which said "screen replacement" and wrote "done" on the receipt. and he said "now you got what you wanted and now i have what i wanted". when i tried to take the receipt back he snatched it away from me. I am reporting this store to trading standards. this has been the worst experience i have gone through in a store. i NEVER complain. I NEVER even write reviews...but no one should ever go to this store. They lie and they try to cheat you out of your money. Save your money - better yet, pay a little more and go somewhere else. you will be better for it.

This is the most atrocious service I have ever encountered…read more I brought my phone with a smashed screen and explained that I need it fixed on the day, that it was an emergency. They took my phone and agreed that they can fix it on the day and I should return several hours later, all lovely and helpful. I returned, the screen they replaced it with was very faulty, it immediately started to fade, and what I had opened overlapped with what was there previously, also there was a sideway light diffusion with most visuals, especially messages and texts. I needed the phone and could use the touch screen so after a lengthy talk about the situation, they changed the price from £60 to £55 and agreed I can come back anytime and they will change it in 5 minutes, for free, while I wait, I explained I live 11 miles away, and mentioned all the extra petrol and parking fee from this, but it wasn't an issue for them. I had a family member take my phone back for the second repair, and before they left, I called and double checked whether it was ok and that they can get it fixed quickly, they said yes. When the family member arrived, he was asked to return back in an hour and a half. I called back to the shop angry, and they threatened to return my broken screen back and refund my money, and they did. THEY SMASHED my screen in 3 places, and returned it with my money. Other shops offered to do this for a cheaper price than the "discount" I got (alas not the same day) so this place is definitely not cheap either! I only hope it's now just the screen that's the problem, and they haven't damaged the rest by smashing it. Horrible people.

I just wana say one thing Paradox Prime you are awesome, Good work, Cheap, Quick and efficient,…read moreLong live Paradox Prime. Magicians

Fix my dell laptop & base unit, very pleased with price & workmanship, would recommend to anybody.read more