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    Gabriele Schweighofer

    5.0 (1 review)

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    10 years ago

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    Singula Gasthof

    Singula Gasthof

    (1 review)

    €€

    Just left this hotel after visiting my daughter who is studying in Payerbach. First, I will say…read morewhat is good about Guesthouse Singula. The staff that we encountered upstairs (the hotel) and the downstairs (restaurant) were lovely. However, all of the rooms DO NOT have toilets. There are three common toilets in the hall. There's no sound absorption so every time someone unlocks their door at night to use the bathroom, talks or walks everyone hears it. The hotel sits on a busy road with traffic (many motorcycles & semi's) buzzing by at all hours. The weather was in the 80's during our stay and our room was stifling. Worsened when we closed the window to keep the noise down. There are no coffee makers, soap, shampoo, lotion, conditioner, tissue or hair dryer. However, the most negative part of our stay was our experience with the owner. The owner is an (I'm choosing my words wisely) unethical and bad man. When my daughter made the reservation on Booking.com she called the hotel and was assured by the front desk staff that since we were unsure how long we would stay in Payerbach we needed the ability to alter our reservation at the back end. The staff member said yes, that when we arrived the hotel could cancel the nights that we weren't going to stay. After 4 nights, we decided to leave sleepy Payerbach and the owner would not let us pay for only the 4 nights. He made us pay the 8 nights. We called booking.com and they were fantastic at trying to help us negotiate with the owner but even they became exasperated by his refusal. He said that there are no visitors this week so how is he going to make money. He also insisted that while visiting in the USA that Hotels did the same to him. It was awful. Even the staff was upset by his actions and they apologized profusely. I have been a Flight Attendant for 30 years so I am speaking from vast experience. I will never stay here again. This is barely a one star hotel. Please BEWARE!

    Gabriele Schweighofer - hotels - Updated May 2026

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