WARNING! The only 2 things the owner "Fay" wants from you is your credit card information and to…read moreknow how much cash you can pay with. After that you will receive zero customer service. We recently organized a wedding, travel, and lodging through this agency for 36 family and friends that totalled close to $100,000. We delt with nothing but incompetent employes, errors on a regular bases, and phone calls and emails that would go unanswered. I hope this helps someone else not have the same experience and terrible service we received. Do not use Expedia Cruise Ship Centers, Mccallum Rd Abbotsford.

We have been using Colleen Forest at Transat Travel for over 12 years and have experienced no…read moredifficulties. She has given us great advice, and found her very efficient and experienced in the countries, Caribbean islands and cruises we have definitely enjoyed. This year we wished a new resort to visit in the Mayan Reverie, Mexico ( this Mexico resort area is our favorite). We wish to plan a Christmas/New Years holiday at a relaxing holiday resort. Again it was very obvious Coleen Forest keeps current up to date information of new, large or small resorts in Mexico. Found Colleen very efficient and her vast traveling experiences was a definite asset for us. Her easy mannerism and advise is all ways welcomed and gave us confidence, no worries, or stress that our trip would be memorable. We would recommend this experienced travel agent for new/old travelers, wanting a relaxed holiday or even a nice experience on a Cruise Vessel. Her Transat Agent portfolio of destinations, cruises will give you an idea of where you might like to travel. We found out it is best to make a call and then an appointment to discuss all your issues. Writing them down before hand sure help us. If not busy with a traveling customer she always will take the time to talk to you. Her politeness and cheery conversation makes for a non stressful visit and her ideas will give you a trip of a life time! (GK).

This year my wife and I decided to book our big vacation, 3 weeks Italy &Greece. Walked in was…read moreasked to have a seat. That is where I stayed while 1 lady sat in Office and other chit chatted on the phone. Maybe it was my ratty T shirt and work boots. I finally left and decided to go elsewhere.

Best service I have ever experienced. Very polite and had my trip booked very fast and we had a…read morewonderful trip. Thank you very much for your services.

Had to make a run out to Calgary and visit some family members and Enterprise was the choice as…read morealways when choosing a rental car. Made a reservation online and booked a full size for a week without any problems. Staff was super helpful and made it a breeze when getting our rental. Got the Dodge Avenger which is pretty nice having satellite radio, tons if passenger and cargo room, and the usual electronic gizmos and do dads but it is a blind spot nightmare as the rear windows are tiny. If to don't have visa gold for insurance for the car you have the option of paying $28.99 per day for their "everything" insurance where you can literally walk away from any kind of catastrophe and not pay a dim. A little steep but it's worth the peace of mind. Location is in the Abbotsford Auto Mall so it's a bit hard to find if you're searching for it.

I ordered a midsize SUV with all wheel drive with the 1-800 number but when I arrived three days…read morelater the suv they tried to give me was two wheel drive. They told me that the 1800 number will promise anything but they just give you what they have. I'd never heard that before as a policy and while standing at the counter I called and confirmed that if you book for all-wheel drive then they have to provide it. When I told this to the woman at the counter she just said "well we don't have one so..." The phone line offered to let me talk to someone but it's too late now and have to cancel weekend plans. I was expecting to have a vehicle I needed and not bait and switched. I thought that was the point of reserving one. It also weirded me out that she tried to tell me there was no way to give me proof that my res was actually cancelled until I insisted. Terrible service, verify everything BEFORE giving them your card if you do have to rent here. I only went here because my insurance rented through them for me before. I wish I'd read the reviews before trying them personally.