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Oxford, MS

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G & M Pharmacy

5.0 (1 review)
Closed • 9:00 am - 1:00 pm

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Walgreens

Walgreens

1.5(18 reviews)
0.9 mi
•$

The Walgreens was fine. My experience, however, was pretty unpleasant…read more I stroll in for dog food, find the dog food immediately. We're off to a good start. This is when things get unpleasant. There's a long line, so I'm sitting there holding the 15 pound bag of dog food while an old lady struggles to decide whether she needs a receipt or not. She mulls over this for several seconds as I readjust the dog food in my slightly fatigued arm. Finally, she shuffles out the door. Next is a middle aged woman buying cheese munchies and a case of bud light. Her appearance and demeanor strike me as unsavory and distasteful. She pays for her items, but when she gets change she 1: puts the money into her wallet 2: puts the change into her coin purse 3: puts the coin purse back into her wallet 4: opens her purse 5: puts the wallet back into her purse 6: folds the receipt 7: puts the receipt into her purse all at a snail's pace while standing in front of the cashier so the next person can't begin her transaction. My arm is noticeably more fatigued, and now I'm pretty irritated and in a hurry to get out. My transaction goes smoothly, but on my way out, I went to scratch my face with my receipt still in my hand and got a papercut on my eye. It does not hurt as much as I thought it would.

SENT THIS TO WALGREENS CORPORATE I never take the time out of my hectic life as a single mom of 3…read moreto write an email such as this, but I was so appalled at the treatment I received at the Walgreens Pharmacy at 1808 University Ave in Oxford MS, that I felt compelled to write. My hope is that no customer should ever be treated in such a manner. Ever. When my son sophomore at the University of Mississippi broke his hand and required immediate surgery I took off time from my job as a teacher in the Baltimore County schools and booked the soonest flight. An expense which is huge burden for our family. He was in tremendous pain and required immediate medications. The lines were long, which I understood, I handed in his prescriptions. I returned back 90 minutes later after and waited on yet another line and was told " I sat down in the pharmacy area and called Cigna, thankfully the insurance representative was kind, helpful and patient. Cigna saw on their end that the mistake and long delay was indeed with the pharmacy since they were entering MY name and not my son's. Mistakes happen. I understand that. But the attitude from and then the pharmacist was unjust and extremely unprofessional. She purposely made me wait on the line again, and then again. Each time I was confronted with eye rolls and words I wish not to repeat. I am writing this in my hope that no one. . . EVER. . . is laughed at, ridiculed and embarrassed. I was simply seeking essential medical care for my son. I am advocating not only for myself, but for all Walgreen's customers who may face similar treatment at this location in the future. I hope they never have to endure what I did today. It is a terrible reflection on your company. I would appreciate a response.

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Walgreens - First line.  They had me wait on one similar 3 SEPARATE times for same prescription !!!!!

First line. They had me wait on one similar 3 SEPARATE times for same prescription !!!!!

Walgreens
Walgreens

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G & M Pharmacy - pharmacy - Updated October 2026

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