This Vogue Optical location is especially helpful and friendly. We purchased my son's last pairs…read moreof glasses here, and were happy with the level of service we obtained. My son wears a noticeably thicker lens on the left-hand side; Vogue made sure we knew which glasses could accommodate this need, and also did their best to process the lens in a way that made it as thin as possible. I don't even notice the difference between the two lenses! Vogue's "Second Pair Free" policy is good across all locations, of course, and this store is no different. One thing you may not have known is that Vogue allows children (up to age 12) to defer their second pair for up to a year from purchase. This makes a big difference when the kiddos are at an age where their head is still growing. We were able to pick up a second pair for my son this March that fit him much better than the old pair. Of course, there's also the famous Vogue repair policy; when my son's glasses snapped across the nosepiece, Vogue ordered up a replacement on the spot. It took a few days to get the new frames in, of course, but not unreasonably so. I consider Vogue to be the destination spot for glasses, due to their policies and prices. The service at this location places them a little above the other stores I've frequented.

These guys were quick, helpful and efficient. Was in and…read moreout, received my glasses earlier than expected. My new go to.

These are the best doctors. Dr. Gaudet was able to answer all my questions and help me when no one…read moreelse could! They have the coolest glasses too!

Let me get right to the point with this one, no beating around the bush!…read more My beef is not with the Dr's, but the front office staff, they need a lesson on customer service. I called in to order some new contacts, my morning started off with me ripping my last pair...so I called to order a new box, I was informed it had been two years since my last eye exam and they could not do anything until I had an eye exam. I explained that I would be happy to do that, but wondering if I could just get one pair to tie me over till I could get in for an appointment. I was told NO, there was no discussion, they were not going to help me until I came in for my $120 eye exam, even though I have been purchasing contacts on a regular basis. I have been a customer there for over 10 years and thought that my loyalty would count for something, I was not looking for a freebie, wanted to order more contacts, make an appointment for an eye exam, and in the mean time needed a pair to get me through. I sent an email to them to explaining my disappointment in their lack of effort to help me, I have not heard a thing. I was not expecting wine and flowers, but maybe a follow up phone call to an upset customer.. that makes good business sense to me. It all worked out in the end, found a great new eye Dr who only charged $70 for the same appointment they charged $120, got my contacts, and I will be happy to spend my money there :) I do not recommend the Doctor's eye clinic, it is all about how much money they can make, not the patient! It's to bad they can't "see" what good customer service is about.

I just got my prescription eyeglasses and sunglasses from Vogue Optical. The craftsmanship of the…read morelenses and frames was perfect. Dr. Gallant, the optometrist who works there, analyzed my eyes and gave me the best eyeglasses prescription of my life. The lady at the counter very patiently and helpfully worked with me to select frames. My wife loved the eyeglasses frame the lady helped me to choose. The glasses were ready in a couple of weeks. I needed a new prescription after cataract surgery and with the new glasses from Vogue, I can now see like an eagle. I will definitely go back to Vogue for all of my prescription eyeglasses needs!

Just called to book an eye exam at the Elmsdale location. The lady I was speaking to definitely…read morecould have used an attitude adjustment. She was very rude.

I have to say, the best place to have your eye exam and buy glasses. Professional, friendly and…read moreknowledgeable staff. I have been going for years. I did go elsewhere 2 years ago, and regretted it. I didn't get the quality or service from the other place. Will be only going to see Fredrick from now on !

Dr. Lai is thoughtful and thorough, I have been using contacts for mono-vision for 10 years and for…read morethe first time I feel like my vision is balanced! I can read small print and see distance perfectly...I didn't think this was possible:)

cross linking was horribly painful they clearly dont have enough experience with this procedure,…read morethe amount of suffering was unnecessary and their "ocular emergency line" offered no help just suggestions of Advil. then she got mad. cracked out scam artist company

Staff are friendly. Place looks nice. You get free cookies and coffee while you wait…read more. However as one user pointed out, it is incredible how you cannot see a surgeon/doctor before your procedure. I will never know how they get away with it. Lasik MD has technicians look at your eyes and then send you for your procedure. They have no medical training. I had Lasik done in Aug 2017 and had suffered everyday from it. Yes I have great vision but constant dry eyes and burning pain. This procedure is very very risky in my opinion. I would not recommend it to anyone.

I badly damaged the hinge on my Ray-Bans and was unsure if they would be able to be fixed. I had…read moretaken them to another retailer but they were hesitant to try to fix them as the frames were plastic and not metal. The lady working said she was unsure if she would be able to fix them, but she would try. She managed to make them almost as good as new and was very friendly and sweet. Even though the glasses weren't purchased there, the service was free. I couldn't be more pleased, or grateful!

On July 29th of this year I took my glasses into Bedford Eye Care because one of the arms was about…read moreto fall off. I was told the frame was actually broken and a new frame needed to be ordered. The glasses were given back and I was told I would hear from them within a week. On August 6th I called and was told the frames were not in. By this time one of the arms had fallen off and the other arm was hanging by a thread. On the 13th of August I called and, once again, the frames were not in. I no longer could wear the glasses as both arms had now fallen off. I was experiencing headaches from straining my eyes. Kathleen, the person I spoke to on the phone, suggested I come in to see what they could do for me. I went in and met with Leslie. She was a lifesaver! She searched for a suitable pair of frames that my lenses would fit into. I could use these while I waited for the new frames to arrive. It was a lengthy process but she eventually found a pair. Leslie assured me she would look into the whole situation and two days later I was back in and Leslie had my new frames. She quickly replaced the lenses and I was good to go. I can't thank Leslie enough for everything she did to rectify the problem. I was so impressed with her professional manner and her determination to turn a very negative situation into a positive outcome. It's individuals like Leslie that have customers returning to Bedford Eye Care. Catherine Spears

I have been a patient of Dr Mandleman since the nineties now I am a patient of Dr MacMullin. I have…read moreno words for the care and concern for this clinic they are beyond the call of doctors. It is well worth a five hour drive one way for the expertise of this clinic. Teresa MacEachern Glace Bay

I have been going to Butlers for probley 20 yrs,these guys know their stuff,they Always have a good…read moreselection of nice frames,and brand name,I have even had contact lenses,and Galen goes that extra mile to make sure you are comfortable when wearing them, and when You purchase sun glasses or glasses they are always the good quality products that last,they don't fall apart like a lot of other places,been there done that,learned my lesson,and the quality of the lenses are great,my moto is you only get one set of eyes,look after them! if you want quality and style go to Butler,they always go the extra mile!

Really great place. They are exceptionally accommodating for military personal , able to fit…read moreglasses and frames to the allotrd price given good selection of frames and glasses were ready in FOUR DAYS!! What a great turnaround Have been recommending them to all our military friends and family.