In January 23 I began seeing Dr.Tessel after things became blurry in one of my eyes and light was painful. I had seen him many times durning January when I was given an eye exam. Now I need progressives which before I barely wore reading glasses and had no problems with distance. For years the retired Dr. Neff would tell me my prescription and I'd go to the dollar store because he knew I was low income. I picked out a nicer pair of frames because these glasses were meant to be worn all the time. I got a middle of the line progress lens because they are expensive and my plan didn't pay that much. When I picked them up, I said right away I didn't like them. Reading was hard and distance looked the same with or without the glasses. I was told to give them a chance. They didn't work for me and I was extremely frustrated. At the same time my eyes had gotten bad again so back to a new Dr, Dr.Wells. Now it's march I have glasses that I can't wear because I can't see but apparently it's because my eyes are irritated again. So once again, After everything is cleared up I get a new prescription of progressives, and when I get these, I say the same thing they don't feel right. I feel like I have to wear them on my forehead to see. And again, I am told take them home wear them for a few weeks you'll get used to them. Sadly it doesn't end there my eyes get irritated again and I'm back in May. This time I'm using double sided tape to tape glasses above eyebrows which I have told them and that I have no issues with seeing distance. I now have a pair of $900 reading glasses that I tape to my head. They are way too big for my head so they slide down. They fixed the arms to make smaller and digs in back of head and gives me a headache. Finally I asked talked the progressives out, just give me reading glasses. Again I couldn't read with them on unless I hold things 26-28 inches away I called again. And was told it was normal but I think see thought 12inches but I said arms length. She ask if I want to come in and see the doctor but of course I had Covid so I said no. I tried calling back to make appointment and to see what was going to happen with the difference in the price of glasses. I own a pair of $900 unusable reading glasses not the $900 progressives lens. I blocked my number and called on oct 4th after numerous messages not being returned finally I was told I'd get an answer in two days. So I still have eye problems to the point now that I can't barely see. I haven't heard from them and an answering machine takes calls so I have not had any returned calls. I have called 142 times since May and twice a week since October, it's all on my phone.
Sadly you make appointments to pick up glasses and when you say no these are not right that should be it because I had another eye infection. They allow me to continue to sit and wait for my money. And probably going blind doing it. read more
