I was looking for a new eye Dr for my 1 year old son, husband and myself after moving to Guelph 3…read moreyears ago. I found Edinburgh Optometry online and gave them a call. We just had our appointment this past Wednesday with Dr. Thiessen, and he was absolutely amazing! The whole staff is super friendly and easy to talk to. I was worried my son would have a freak out with having lights shined in his eyes but Dr. Thiessen was so awesome with him and was able to keep him calm and happy. He was so informative and easy to talk to and discuss any concerns I have for myself or my son. The nurse helping me pick new glasses was so fun to deal with, gave me so many options and opinons on what looked good. When I was finished and bought my new glasses they told me it would be about 2 weeks... they called me 2 days after my appointment to tell me they are ready! Such a quick turn around! I am so beyond pleased with our experience with this Optomerty Clinic, I actually look forward to my future appointments with them :) Thanks Edinburgh Optomerty!

While visiting Guelph from the states, my eyes started really bothering me. I called the clinic to…read moresee if I could get an appointment. They were completely booked but Dr MacNeill was able to squeeze me in. It turns out I have an eye infection and my contact lens was scratched as well. She provided me with drops, home treatment supplies and advice and a new temporary lens until I get home to see my regular doctor. The entire staff was extremely professional, friendly, responsive and took great care of me. Very grateful for their help. If you are looking for an optometrist, look no further!

I had been going to Terry since he first opened, after he retired my first visit with Dr. Main was…read moreexceptional. She took her time with me, answered all my questions and I felt immediate trust, which is rare. My follow up appointments have all been thorough and very satisfactory. There is a calm friendly environment, that I appreciate.

Friendly staff provide consistently great service. Eyewear prices are competitive with other…read moreopticians in Guelph and wait times for lenses are never long.

I have an appointment since January and I am waiting for call, today I surprised that our…read moreregistration was not complete and we have no appointment. Who is responsible for the 4 months waiting ??? very bad thing

After being a patient of this practice for over 25 years, I was affected by the optometrists' job…read moreaction, as I am a senior. (Although I am in favour of the government ensuring pay equity for Canadian optometrists, I believe the job action was an unprofessional choice which only impacted patients and had no impact on government.). Covid also had prevented me from seeking an appointment prior to vaccines coming available. Because of these delays, I was overdue for an eye exam and my glasses were becoming scratched and coatings flaking off. I could not even get a replacement pair because my last prescription was over 2 years old. Once the job action was suspended I phoned for an appointment and was told I would need to go on a waiting list. I was initially OK with this as I suspected there would be some delay. However, when my wife (who is not a senior) phoned the practice, she was given an appointment immediately. I then tried again to get an appointment and was told I had to wait. This tells me one thing - that this practice cares more about money than the health of its patients, I don't believe this is in the spirit of the optometrists' oath as health professionals. If you want to ensure that you are supporting a professional optometrist who genuinely cares about your vision and health, please look up the positive reviews of other optometrists in Guelph and choose one.

I have now been back here on multiple occasions. Purchased two pairs of glasses for my mom in the…read moresummer and my husband and I just ordered new glasses in December. They were ready in a week and we are so happy! I have to say the best part is that the staff here is so honest, they don't try to sell you the most expensive pair of glasses - they will tell you nope those aren't right for your face shape. It's so refreshing. We both found pairs we loved! Even though I live on the other side of the border now, I still come back here for glasses. That's saying a lot :)

Me and my family have been going to this place since the past 2 or so years. We all love the…read moreamazing customer service! The staff is very friendly and really take care of your needs be it new contacts or glasses. Highly recommend this place.

Great service from doctors and techs, from the main service desk, and from opticians, too. Their…read moreselection of eye glasses is top-rate, and they don't force styles (or cost) on to you. (I only with they were located on King St!) Points: +1 for expertise in all areas +1 for friendly, smiling faces who guide rather than push you to a decision. TL;DR Excellent service and selection. I recommend them and will head back.

Our family required another pair of glasses, so we stopped by and coincidently Nicole helped us…read morechoose a pair for my son. He was super impressed that a grown-up wanted to shake his hand. We had purchased two other frames and lenses for myself and my daughter and Nicole was awesome each time. The frame style looks great, and is bendy, so we are not too worried about my son breaking them. They also come with straps! Looking forward to finalizing the order. We always recommend coming here and also for eye exams.

Great service. It was the best eye exam I've had. The doctor explains everything well. Prices are…read morevery competitive and they have a great selection of glasses. Friendly staff too! Would highly recommend this optometrist.