Such an amazing experience at Iris this week. The young lady who checked me in and did my…read morepreliminary testing was kind and thorough and patient with someone who was an over talker. The optometrist (I hope I used the right word) was super thorough and allowed me all the questions I had. I have family history of glaucoma and I'm getting to that age where cataracts are becoming a thing. Glad to find out I am okay for both for now but I've been put into the system to see a specialist as a follow up in a years time. Afterwards I spoke to another woman who helped me through what was a blepharitis diagnosis. I know several people who have this and none do their treatments so I've decided to stay on top of mine. Apparently 85% of women get this. I thought I had dry/overtired eyes from phone overuse but a simple treatment of wipes and a linseed mask heated in the microwave and my eyes are feeling better already.

I have been a customer for more than a decade and have built a strong relationship with both Dr…read more Mitchell Bunn and manager and optician Melodyi Krause, who I hold in high regard. I have consistently been treated with professionalism, kindness, and utmost support. Based on my family history and previous eye surgery, I am being monitored effectively and feel safe and cared for by all of Courtenay's Iris staff. They are the best!

Extremely helpful & to the point staff, I will go back. Easy to book in and not a long wait time.read more

Excellent service! I felt very comfortable picking out my new frames and the knowledgeable staff…read moremember was very helpful! Great selection and price and I will recommend to everyone I know.

Don't fall for their "second pair free" scheme. The price for the first pair is double what it…read moreshould be, and then they charge you for "extras" on the second pair. You can buy two pairs for less than they charge at almost any other optical store.

The glasses and lenses you help me select have had many compliments from not only friend and…read morerelatives but from strangers. As a grandpa to six grandchildren, to have a thirty something woman tell me I'm "Hot" as if she meant it was a really treat.

I just tried to make an appointment, the person on the phone was not listening, I told her I would…read morebe paying by mastercard and I was in a hurry to get a prescription for glasses cause I broke mine blah blah, and she asked me three times if I knew they charged for their services, whether I was on assistance, it was impossible for to get through to her I was going to pay by mastercard. I phoned the other doctor, then that one was phoning back while I was on the phone with other doctor's office, then I phoned to clarify, she didn't appear to acknowledge I had spoken, this all happened on my cell phone I was paying per minute.

We have been Costco Fans quite a long time. Today hit it for a quick shop prior to returning to…read moreCampbell River. Purchased in Meats a bag of chicken on sale and a container of their Large Pork Chops. Upon arriving home asked the wife where the Chicken came from - Canada. Then the P/Chops.........wait for it.......USA. We have a lot of Pork Processing in Canada ie: Neepawa Manitoba. So disappointed that we purchased Uncle Sam's meat - will be more cautious next time.

Sure this Costco is less busy than one in Toronto or Calgary... But my goodness the service is…read moreterrible. Cashiers just shoving your items right up against the previous customers, even if NOBODY is in line behind... making the space so tight, for NO reason. Also ZERO eye contact from some of them, they just push the debit machine toward you while looking elsewhere, as I hold out my CASH. So RUDE. Then they huff and puff when THEY have to change the cash out. Seriously. You are a CASHier. Costco is just another Woke Joke. The DEI hiring is obvious and the fact that this company even pretends to care about the environment - is laughable. Certain demographics are more rude than others, (we all know who I mean.) I find most working here are entitled, arrogant and posses ZERO personable attitude. 'Wasn't this way here 10 years ago. I also find it pretty funny that MASSIVE e-bikes (which are "motorized" with heavy, toxic batteries) are allowed to park at bike racks, taking up space from REAL bicycles, that are easier to steal - but a 50cc scooter that is smaller, is considered a 'motorcycle' and not allowed - although they offer NO motorcycle parking. BTW: A 20 year old gas scooter is actually MORE 'environmental" than a new Made in China ebike, made with child slave labour and horrible mining practices - but hey gotta push the EV BS. (EYE ROLL)