Excellent groomer, she loves and cares for our dogs in a wonderful manner. Our preferences are…read morefulfilled and since she is the owner and groomer, there are no miscommunications. We've had bad experiences at large shops, where there are too many cooks in the kitchen, and not everyone is on the same page. Her work is consistent and we have great trust in her abilities and her love for our dogs. She understands specific breeds, like our Bichon Frise, but is good with every sort of dog. We have two pretty girls, Dora, and Ivey, and our little boy, Tucker, that can't wait to get in the door on grooming day. Then they come out looking magnificent.

My mother has her Shih-Tzu groomed here and they usually do a pretty good job. This last trip they…read moredid was very good. They left the fur around her head and bit on her tail, so she still looked like a dog and not like a shaved rat, as she had previously when all of her hair was cut off to the skin. So either it was a different groomer or they are just improving. Although my mother is well into her 80's, they forgot to give her the senior citizen discount, because she failed to request it while paying. We learned all discounts must be asked for at the time of payment, or you don't get them. This place also sells pet foods, a few live animals, toys, and other pet products. They're a very small store, but worth going into if you're nearby.

My girlfriend and I were calling around to local groomers looking for someone to trim our German…read moreShepherds nails. This ray of sunshine decided say "who the hell are you" through text an hour and a half later. Very unprofessional, I'd recommend gaining some tact. Try "hello, I received a call from this number, this is so and so groomer how can I help you?" Not the conversation seen in this picture

I took my dog in today for a full groom. After my husband picked our her up, I noticed blood spots…read moreon the bed that she was laying on. I examined my dog to see two of her nails were cut too short and bleeding. I called the owner, Charity, to share my concern, and she told me she trimmed them too short but put something on them to help it. I asked her if she informed my husband of the incident when he picked her up, and she said she had not. I understand accidents happen, but it is very unprofessional to make a mistake like this without making the owner aware. Not only did I have to spend time scrubbing blood off of my bed, my dog is shaking, licking her paw, and acting extremely anxious. I will not be visiting again and suggest Charity learn from this and make sure to communicate incidents and provide information for the dog owner of how to help the dog when picking them up.

They have a warm and welcoming environment. There is a sense of calm in this groomers business…read more They don't have multiple dogs in cages barking, crying or scared waiting to be groomed. Nikki has been grooming dogs for years. She is especially patient with older, scared or first time grooms. If you are looking for a relaxed environment with safety and calmness in mind for your fur babies, this is the place I recommend.

I don't usually post reviews but I'm beyond irritated. we took both of our dogs here after our…read moregroomer got injured and we regretted it the same day.. the girls were very nice but the grooming could improve. our male had a cut in his leg (which I would've appreciated if they mentioned it when I picked them up) I didn't realized until I got home and saw him licking it. it wasn't small, I had to get some medication and a cone to keep it from getting infected since he kept licking it because it was bothering him so much. then I saw our girl had gotten knicked on both of her top nipples and she had two scratches in her tummy from the clippers, its been a week and his cut has not healed. Be careful where you take your pups!

I don't leave negative reviews lightly, but I feel other pet owners deserve to know about my…read moreexperience with Bath and Beyond Pet Salon. First, I want to make it clear that this review is not about Reagan. She has always done an amazing job grooming Mya, and I have never had any complaints about the care she has provided. She has always been kind and professional. My concern is with the owner and the way this situation was handled. After one of Mya's grooming appointments at Bath and Beyond Pet Salon, she unexpectedly became pregnant while in the salon's care. We only discovered she was pregnant when she went in to be spayed, and because she was in the early stages of pregnancy, the pregnancy had to be terminated during her surgery. I want to emphasize that I was never angry about the situation. My first call to the salon wasn't to complain or demand anything. I called simply to let the owner know what had happened and to have an honest conversation about how this could have occurred, what their policies are, and what steps they take to supervise the dogs in their care. I genuinely wanted reassurance because I had every intention of continuing to bring Mya there. I just wanted to know that the dogs are being properly watched and that the business would be transparent about a serious incident like this. What has been most disappointing is that despite my call, I have never received a phone call or any communication from the owner. There has been no discussion about how this happened, no explanation of their policies or procedures, and no reassurance that changes have been made to help prevent something like this from happening again. Accidents can happen, but how a business responds afterward speaks volumes. The complete lack of communication and accountability has been incredibly disappointing. I am not writing this review to attack anyone personally, especially not Reagan. I am writing it because I believe pet owners deserve transparency, accountability, and the reassurance that their pets are being properly supervised while in someone else's care. I sincerely hope Bath and Beyond Pet Salon takes this as an opportunity to evaluate its procedures, communicate more responsibly with clients, and demonstrate the level of honesty and care that pet owners should be able to expect.

Our Newfoundland loves this place. She always comes home tired out from a day of playing. The…read morestaff is very friendly and accommodating. We primarily use day care and grooming services.

My cat Hazel was a mess! I know she was probably pretty feisty with them but she came out looking…read morelike fresh kitty. Very happy with their service.

My corgi puppy, Boone, loves this groomer! Boone did not want to leave when I picked him up. She…read moredid a great job with his nails as I was afraid to do it myself.

It's a very cute place. I have passed by it many times didn't know they were there. Very clean…read moreinside, I absolutely love, love, groomer Mrs. Erin. She is very nice, great with my doodle, she does an excellent job for over 2 years now, and my dog trust her. I tell him we are going to see Erin, get his haircut, and he is so excited. Its not cheap, but you definitely get what you pay for. I am very picky, who touches my dog, and where he goes. Whether it's the vet or the groomer I want my dog to feel comfortable. No different than I want to feel comfortable and trust my doctors, and places I go to get stuff done.

If I could leave zero stars I would. I took in my previously injured dog that got his paw cut at a…read moredifferent groomer, so I entrusted Lotus Pet Spa to handle my pet with care. I made sure they were aware of the situation and as did my husband upon dropping him off. When picking up my dog, his groomer Rikki brought him out in tears because she had cut my dogs tongue. She apologized but did not offer any sort of compensation. I had the owner contact me who informed me my 10 pound dog was unmanageable (a comment I have never received in the 10 years I have had him and have been having him groomed regularly) and even admitted a more experienced groomer should have groomed him but yet continued to groom him and hurt him in the process and did NOT OFFER ANY SORT OF REFUND. Absolutely disgusted with this customer service and will not be returning. Not to mention a 10 pound dog grooming was $85. Go somewhere else. Don't waste your time or put your dogs in danger.

Great place! Our Havanese looks better than ever before, got us in after a cancellation called in…read morethe next morning before we were leaving on vacation. The owner is a true dog lover.

We've had our Havanese for 2.5 years now and this is by far the best she's ever turned out…read more Usually there's a few small gripes we have when we take her somewhere but Raggedy Dog Grooming exceeded all our expectations. I would recommend this place again and again.