So many amazing things to buy for the home, gift giving, one of a kind clothing. Love this store.read more

I love Redoux, as I can always find something unique to buy for myself or as a gift. Most gifts…read morethat I give come from this store. Lately I have found that the two ladies who work there are less than helpful or friendly. They act like you are bothering them. Also, Redoux always did free wrapping for you in a white bag with some tissue paper, nothing fancy. Now they charge 2.50 per gift. I totally understand that with the cost of supplies. I asked the lady with gray hair at the register if I could at least get the Redoux sticker to put on my own white gift bag and she told me it would be 2.50 for the small sticker. I explained I liked for the person to know that the store is wonderful so it might encourage them to shop there. I wasn't looking for a freebie but a way to advertise their business. Oh well, I will continue to shop there to support local, but the customer service could use some improvement.

Walked in to "try" some mattresses out and told myself I would not buy, yep that did not go to…read morewell. We were greeted by Sofia who gave us a quiz and had us lay on a mattress to find what worked best for us. She took us to the Beautyrest Black medium and we laid on it and the heavens opened up as we both were cradled by a cloud. We tried others but kept coming back to this one and Sofia honestly was interested in what was best for us... well as they say the rest is history now just waiting for it to be delivered... highly recommend Sofia if you looking for a mattress!

June 4, 2026 While the sales person logged in the sale of our mattress, she offered the usual sale…read moreitems, which I declined. She offered a discount on the bed frame first, which I accepted. I didn't want the mattress protector for $300 and I didn't want the "free sheets". She mumbled something about not getting a perfect record and then insisted on throwing in the "free sheets". After some numbers gymnastics and another customer interrupting the process, we were told she would finish up and email the finance docs for us to sign. The invoice shows up with full price charged for the frame but I got the free sheets! The day of delivery, June 10th, we were given a window that they blew past twice. I had my bed stripped down and ready, but they tried to reschedule us. We insisted so they showed up after 10pm but the platform boards were missing from the bed frame. They had to leave the OLD FILTHY BOX SPRING under my brand new mattress which requires a leap up and jump down! We were promised they would follow up soon. They scheduled the delivery for June 19th, and when that day arrived and we called to confirm, there was NO RECORD of scheduled delivery and the boards were NOT in stock! Rescheduled to July 15th so here we are waiting for a phone call that they said we would receive this morning. Well, there we have it, just got "the" call. Now they will deliver the boards on Friday! So NO!!!!! Not a great experience!

I've been to Retreat many times, bought many items, sold a few items there, and have always…read moreexperienced awesome customer service. I find that their items are in great shape and at reasonable prices.

I came in on a Saturday to browse and there is a large selection of furniture and home decor…read more Employees were friendly and helpful. The prices seemed reasonable.

I had no idea that I could get a white sofa and never have to worry about red wine stains. Beth's…read moreFacebook Live, showing her pouring red wine on the fabric and it simply bouncing off, was amazing and certainly got my attention. The customer service is second to none. I was also surprised to learn that I could take an expensive rug home and see exactly how it would fit into my decor, prior to committing to purchase it.

Beautiful home furnishings! This store also has beautiful and unique gift items. Attentive service.read more

We loved working with the staff of Crosby furniture! Darienne helped us with the layout using their…read morecomplimentary design service. It was so helpful when We purchased our furniture for our Bay St Louis house, we decided to buy more furniture for our upstairs den for our home in New Orleans! Matt and Tony were very efficient and professional when delivering the furniture. They delivered from Picayune to New Orleans. i would recommend anyone looking to furnish indoor, outdoor or even an entire house to use Crosby! It was such a pleasure to work with all the staff of Crosby furniture! Great family business!

I'm a loyal customer of Crosby Furniture, and I am very happy with the couch I just bought. It is a…read moregreat addition to my living room. I worked with Matt from purchase to delivery and everything went very smoothly. They are always friendly and professional, and I will be returning for more furniture soon.

I purchased $13800 in furniture and floor rugs. The $400 mat to fit the $2839 dollar rug is a…read moremismatch in that the mat is too small. I requested an exchange or simply remove the mat charge from the bill. The incompetent sales person tried to pin the mistake on a non employee. They were willing to sell me another mat for $300. If you are looking for ignorance , incompetence and poor service this is your furniture store. This edit is being posted 5/20/24. After registering my complaint with BBB I was contacted by a customer service representative. The owner refunded cost of the rug mat. I had since purchased the appropriate size. Delivery personnel were sent to pick up the old mat and put my new mat and rug back into position. The owner ultimately did the right thing. I was pleased with the ultimate resolution. 4 stars for the owner.

Live this shop. Everything from vintage collectibles to artwork to shabby chic items.read more

One of several antique shops in the Covington/Mandeville area. I like this place because there is…read morealways something I really don't need but end up buying here. If you find something you like and want to offer less than the price listed, the employee working can usually contact the seller via telephone to make your offer. It can get pretty crowded on the weekends and the place is crowded with items for sale already. Definitely not the place for a small child unless you plan on buying a lot of broken items. Otherwise, leave the toddlers at home. Every time I have been in here, the employee working has always been very polite and welcoming. You will usually find yourself in a conversation with either the employ ye or other customers within a few minutes of entering the front door. Lots and lots of things that will have you saying, "Wow! Remember that?". I'm a Pontchartrain Beach nut and have found items here that I haven't seen even on eBay. Art, furniture, architectural items, papers, toys and more can be found here. For those in a wheelchair, there's a ramp on the side of the store. Ox-lots are available for parking nearby. If you don't know what that is, maybe you should visit Covington. I rated the Copper Rooster as "inexpensive" but it really depends on the piece you are buying.

Such a fun and unique experience and with Kathryn and Bob's great customer service, knowledge and…read morefriendly vibe, it's the place to be for thrift, architectural salvage, books and antiques!