Arrived on time with the right equipment and parts. Finished quickly with no issues and charge was…read morereasonable. Highly recommend!

Michael was awesome took and my call and arrived within 30 mins! He was able to fix my mailbox…read morewhich I lost to keys to and got me replacements! Thanks Michael you're a life saver!

Great service. I called him at 5:30pm on Friday evening and he was available to mount my mother's…read moretv at 10:30am the next day. He was quick, efficient and professional. He cleaned up after himself. Very reasonable pricing as well. I would highly recommend this company.

Great guys . Great repairs. Good quality and value. Service was promo. Highly recommend them…read more They know their stuff.

The short: - used…read moretheir carpet stretching service once in Feb 2021 for a 3-bedroom townhome - loved their service and highly recommend them The long: - coordinated with Chris (owner), who also performed the service. - Chris was very knowledgeable, respectful, professional, and patiently answered my questions - carpet stretching was done very well for 3 bedrooms, a hallway, and 2 flights of stairs - promises a 7-year guarantee on carpet stretching services - price seemed reasonable (relative to other estimates I received) - service started on time, and Chris patiently took extra time to resolve some unforeseen technical challenges associated with my carpets - I love that he only communicates over phone call (no email or text). In today's world, it is great that he is able to save himself from these digital distractions

Found exactly what I was looking for, price was very good, I dealt with Terry and the manager…read moreChris. They both knew what they were talking about, they were great on the phone and made things very easy.

Fair price....The manager was an easy guy to deal with…read more J.R has helped me, so has Joanne. You get really good customer service here.

Average product and average customer service . The company…read moreis a chain with a complicated internal management system that is buried in the cost of their product. Our designer put down the competition, would not give us an estimate without us paying a deposit, and hard sold us. Once we had paid our deposit, he disappeared and the management system took over. The product is substandard for the price. We asked to delay the installation date due to building conflicts, but they refused unless we paid a 10% penalty. Not a great experience and every time I open the closet I am reminded to not recommend this company to anyone.

The designer was extremely rude and when asked about a rough quote for a wardrobe, told me that I…read more"couldn't afford it". And when pressed, stated that it was because I "was not living in a 60 million dollar home in West Vancouver". We were told that a rough quote couldn't be given until we completed a two hour design meeting. Also asked personal questions that did not pertain to the estimate ("who lives upstairs"). Just yikes. Don't go with them.

our overhead lights stopped working in two of our bedrooms. Tyler worked quickly to fix the issue…read moreand was friendly and professional. I would definitely call them again and recommend for your electrical needs.

Wow, what service. I texted at night when the problem occured. I got a response first thing in the…read moremorning. Ty was actually able to come that afternoon. He arrived on time, diagnosed and fixed the problem in under an hour. I was very impressed. I highly recommend this business.

I recently had my whole kitchen renovated and I was initially unsure of what to expect as this is…read moremy first renovation. I was highly impressed with the customer service, skills and technique of this company. Yes, due to unforeseeable circumstances there was a delay in some of the cabinets arriving as they were from overseas. However, I think the communication through this transition was amazing. Dom Peluso made it happen... the finished product was beyond my expectations and I would definitely recommend this company for any future renovations to others looking. 100% professional and customer courtesy.

Buyer beware. If you do any level of new construction and/or renovation and timely and accurate…read moreordering and delivery is important to you, then stay far away from Prime Cabinets. From the designers to the ownership, everyone is a "yes man". The concept of customer service is lost on these folks; they simply do not care. Everything will look perfect until you pay that deposit and then you'll start to see the red flags. One thing will be written and/or recorded and you will receive something entirely different. The "designers" simply don't pay attention and you find out your order is wrong after it has been delivered, despite numerous confirmations beforehand. It is extremely challenging to work with people that say one thing and then ultimately do something else. The worst part is that as the customer, you are blamed. In my situation, I had visual proof (paper trail) showing that the designer made a major measurement error, even after final confirmations and after I was told all requests have been correctly submitted, and this was brushed off entirely. This is a clueless company. Customer service aside, the big issue is all of their cabinets are made overseas in China. This has nothing to do with quality but has everything to do with timing. From the beginning, you'll be waiting at least 12 weeks for initial delivery; everything is sent via boat in containers. If something goes wrong, you'll wait another 12 weeks (15 weeks in my case) during which time I was given continual lies about the order status: "it will be two weeks", "it will be two more weeks", "it has arrived", "it will still be four more weeks". Yes, you are reading this correctly. After being told "it has arrived", it was another four weeks until it actually arrived. You have to ask yourself: why would they lie about this? Or do they simply have zero control and insight into their own supply chain? I do not know which is worse. If you've worked with this type of cabinet company before, you'll know that something **always** goes wrong due to their incompetence. Had I known how clueless these people are, I would have stayed far away. This is what happens when you focus on price before quality. A lesson learned for me that I hope those reading this do not repeat. If you want speed, accuracy and quality, stick with a local company that manufactures locally. Cost may be marginally higher but you'll have a better outcome with more timely results. The response times will be faster and you'll get your order much quicker. Within one kilometer of this company are 10 other cabinet companies to choose from. Seriously shop around before even remotely considering these guys. Trust me, this will save you a lot of time and likely money too overall, with less headache. The old saying really is true: "you get what you pay for". Buyer beware.

Terrible and disorganized service…read more Wasted 3 days. Showed up 4 hours late for our move. Blamed a new girl in the office for over booking. Showed up late and left early next day - only did partial job "Promised" to come and "stay till they were done ". Showed up on day 3 ( for what was supposed to be a 1 day job) and left at noon with at least 6 items untouched. Booking lady ( Angela) actually hung up on me. ( don't think the worker guys are the problem ) Regardless , i won't use them again. Rude and disorganized ( but guys on day 1 and day 3 worked hard - despite being 4 hours late on day 1)

Don't even thing about it! Hired based on a recommendation, as they are suppose to be…read more"experienced" movers and assemblers. And I quote: "Our kind and experienced team will get the job done safely and quickly, with the utmost respect of your environment and for your items" The movers / assemblers that came to our place were neither experienced, nor were they safe, quick or respectful of the items we had, nor our environment. Disorganized and Chaotic. - 8 bungo boxes loaded in the truck in 20 mins = not quick - carelessly throw the brand new sofa cushions by the dirty elevator floor, without forethought to shrink wrap = inexperience - tracking dirty muddy feet all over the living room and bedroom floor = disrespectful - Loading antique hutch and nightstand while it teeter totters on the dolly, causing damage to our hutch = no regards to safety of your items. There is no excuse for incompetence, it doesn't take a rocket scientist to have common sense when moving. ie, load the entire elevator, instead of making single trips with one dolly, Wrap furniture with proper padding/shrink wrap, and for crying out loud don't stomp your mud soaked shoes in people's living room floor!