We recently had half of the hardwood floors in our 90 year old home that were previously covered…read morewith carpet. Dan and his crew did an amazing job. Our white oak floors are absolutely beautiful! A detailed timing plan was given so we could plan accordingly. The plan was followed to the letter which made an otherwise complicated process easy for us to follow. A phone call was made each and every time to notify us that they were on their way so we could be ready for their arrival. This was a nice touch. Everything was complete on time according to the predetermined plan. This company was extremely professional and everyone was very friendly. They use nothing but the best (Bona) products and equipment. They were trained by the factory. They also used a highly efficient dust collection system. If you are planning on refinishing your hardwood floor, you can trust this company to do the job correctly at a fair price.

When I called the number that a neighbor gave me, Daniel Van Auken was eager to come over…read moreimmediately and look at my floors. I really thought that it was a good sign. I thought that I would get personal service from Wood Tech. He showed up the next afternoon and was very professional . . . at first. He told me all about his business so I got a brief look into the young company. I told Dan what I wanted and then he started to get all flirty with me. It was very unprofessional but I figured it was all part of his sales pitch. What I really didn't like was when he tried to up-sell me over what I needed. He wanted to do more square footage and go with his premium package. He suggested that I have areas of wood flooring refinished that no other wood floor refinishing company would touch. I had done my research and talked to a few other companies before Dan, so I told him flat out what I wanted and nothing more. He gave me a verbal quote on price per square foot and I was happy with the numbers (he was in the ballpark for what I was looking to spend). He told me that I would have something from him later that day. Unfortunately, I had to wait a couple weeks to get the price quote. I reminded him several times that I was waiting for his bid. That should have been my clue to lose his number but his initial numbers were good and his time to complete the work was attractive. Each time I asked him to send over his estimate, I received an apology and an excuse that was either redundant, too personal or both. When I finally did get the quote, he had changed the scope of the work to the up-sell (which was about six times my budget). There was no mention of what I had talked to him about what I wanted done. I told him that this is not what I wanted nor what I needed. I wanted an estimate for what I asked him to do for me. A week later, he finally did get me a quote for the work that I wanted but again it was more expensive (per square foot) than what he had verbally quoted me a month earlier. I again asked him about it and then Tanya Van Auken chimed in. She said that if I wanted a written quote for the work that _I_ wanted done that I was not the company for them. WOW!! I went back to my neighbor and they did get the up-sell by Wood Tech as well. They didn't do their research and unfortunately they did buy Wood Tech's Kool-Aid. He was all about the getting one time business and not keeping customers. I don't see him being around very long. Needless to say, I went with another company. PLEASE SHOP AROUND!!

The new owner is very articulate and will use her…read moreexclusively in my new project!!!! I like working with het.

Great family run business with large selection of furniture. Found the bed frame we were looking…read morefor and able to have it delivered quickly.

Best experience possible! Extremely knowledgeable and honest! Would highly recommend based on the…read morevalue delivered and the quality of craftsmanship!

Very disappointed. Neil quoted a price but the final bill was $900 more than expected. Never made…read moreany changes. The person Neil referred to us to remove old floor was horrible as well. Over charged and bad job. Would never recommend either to anyone Mary Heckerthorne

Jason and his team (Ethan & Cole) were fantastic. If you want a lot of talk and frills then…read morePractical Renovations is not for you. If you want customer-centric professionals that will give you advice and suggestions based on decades of experience and if you want polite, timely, extremely hard working and amazing craftsmanship...this is the team for you. I am restoring a MCM home in Traverse City and the floor installation was a very integral part that had to be right. They nailed it.

Jason and Jacob are not JUST contractors, they are artist and true craftsmen. They took my my poor…read morewater damaged oak wood floors and turned them into the beautiful canvas it is today. My insurance adjuster was sure the whole floor would need to be replaced...they were able to weave in new boards and it turned out perfectly.

Jeff Peckens was easy to work with and spent a great deal of time helping us choose the perfect…read moreflooring. We hadn't found the hardwood flooring we wanted after several stops, but finally did at Bay View Flooring and were impressed with the variety of choices available. Their pricing was reasonable and installation professional and well done. Description of work: We needed ceramic tile as a part of our kitchen remodel, hardwood flooring for our dining room and new carpet in the family room and stairway. Services Performed: Yes Work Completed Date: 12/15/2016 Hire Again: Yes OverallA PriceA QualityA ResponsivenessA PunctualityA ProfessionalismA

Paul and Luke did a professional job and then some when they laid flooring in my house on 9/6/22…read more All joins are tight; all lines are straight. No floor squeaks; no loose spots. They solved a problem I didn't expect to be solved: some rooms already had floor strips; I didn't think it and the new strips in the remaining rooms could be made to line up. Luke and Paul lined up the flooring to make it look like it had all been laid down in the same job. Beyond that, they work smoothly and efficiently. They don't look rushed, yet they don't waste time. I imagine Bay View's other crews are just as professional. But next time I call Bay View, I'll ask for Paul and Luke.

Look no further. Trend Window & Design is the place to purchase blinds. They did a great job for…read moreus from shopping to bids to installation. Not only that they stand behind their products. Andy and Tyler are great to work with. I highly recommend this business.

How often do you say, "Wow, I got more value than I paid for"? Pretty much never, right? That's…read morewhy I was astounded by the level of service I received from Trend Window when I purchased wooden plantation shutters for my entire home. I worked with Andy Lammers who turned himself into a pretzel to make sure I got exactly what I wanted. His attention to detail (even coming back to remeasure a second time to make sure the measurements were right) speak volumes about the care that he and Trend take with their customers. The installation was flawless - they arrived on time, worked steadily, and cleaned up afterwards. They even installed a painting on my stairwell since they had their tall ladder out! And perhaps most amazing of all is that the price that was quoted was the price I paid. I couldn't be happier with my shutters or the service I received. I recommend Trend without reservation. Make sure to ask for Andy!

Caleb Parker was here this morning to install a portion of padding and stretch the carpet. He was…read morevery professional and did an excellent job. I am very satisfied with his service and with working with your store. Donald E Schaffer

They were hired to do flooring and bath ceramic installations post flood. Sent 2 men. Both were…read morepros - skilled, courteous, efficient and personable. Months later we purchased more flooring to be installed a couple weeks later due to continuing other remodeling. . The salesman was miffed that we insisted on paying for the install later. We disputed their measurements for removal, install and material. They insisted that their "professional measurements" were correct - ours were not. We noted that a competitor's measurements coincided with ours - an architect and contractor. We were rightfully insulted by their rude comments. They were unaware that we were not paying for this work. The tenant was going to pay so accuracy was important to protect the tenant's limited resources. With reservations, and with assurance that the previous installers would do this install we proceeded. They sent the B team which were NOT the A team. As we anticipated there was extra flooring that was not required. As it was paid for, we took it since it had not been brought into the work space. They were very upset. We had inventoried the flooring delivered , did the math, to be sure it had been paid for. The owner Ron, sent a very rude letter REFUSING TO FINISH the work. The transitions sent but not installed were incorrect. They failed to clean up. Generally, they were UNETHICAL, RUDE, AND FAILED TO ACCEPT RESPONSIBILITY. Poorly managed - don't take a chance.

We needed to replace carpet in two rooms and checked out all of the carpet places in town and…read morefinally decided on Carpet Galleria. Shannon was great to work with. The installers have been great to work with - very careful moving things, did a great job prepping the rooms, and are VERY much perfectionists when it comes to the install. They really take their time to make sure all of the details are done right. Thoroughly impressed with this place from start to finish. We have a number of pets and please make sure you thoroughly read the warranties around pets - there are a few carpet brands that cover ANY stains, but when you read the fine print most of them start pro-rating the coverage VERY quickly (as in 4 or 5 years after install). We found that Karastan really had the best warranty for what we will likely need.

Heather Loman has been amazing. She is a true designer and not just a sales person. She had great…read morerecommendations, was willing to give her candidate advice and has a great eye. She visualized the space and took into account our wants and needs. She came to the job site for the measures and gave additional thoughts and suggestions. The site is over an hours drive but she was very flexible and willing to help in any way. She went out of her way dropping off samples and provides exemplary customer service. The installers have been great too. Doing a detailed job, making on site recommendations. Timely and responsive to all of our needs. I can't say enough about them. I just wish they had a location near our other home. We are without a doubt, customers for life. Thank you to all of you.